2015 RAM 1500 Complaints

AIR BAG IN STEERING WHEEL DID NOT DEPLOY. HEAD ON COLLISON. UPDATED 09/21/17 *BF *TR

MY RAM TRUCK WAS PARKED IN MY DRIVEWAY. I WENT OUT AND STARTED MY TRUCK, WENT BACK INSIDE THE HOUSE TO GATHER MY THINGS APPROXIMATELY 2-3 MINUTES. WHEN I CAME BACK OUT TO MY DRIVEWAY MY TRUCK HAD STARTED TO ROLL DOWN THE DRIVEWAY AND ENDED UP CRASHING INTO MY NEIGHBORS FENCE. THE TRUCK WAS IN PARK WHEN STARTED AND SOMEHOW CAME OUT OF GEAR OR HAD A COMPUTER FAILURE ON THE ROTARY SHIFT KNOB. THE DIAL INDICATOR WAS STILL IN PARK WHEN I ENTERED THE VEHICLE AFTER THE ROLL AWAY.

VEHICLE IS A 2015 RAM 1500 TRUCK WITH 8-SPEED TRANSMISSIONS AND "DIAL-A-GEAR" ELECTRONIC GEAR SELECTOR. THE VEHICLE WAS DRIVEN TO A GAS STATION AND PULLED UP NEXT TO A GAS PUMP. DRIVER EXITED THE VEHICLE, AND REALIZED THAT THEY NEEDED TO PULL FORWARD ABOUT 2 MORE FEET TO BETTER ALIGN THE TRUCK WITH THE GAS PUMP. THE DRIVER GOT BACK INTO THE TRUCK, TURNED THE KNOB TO "DRIVE," AND PULLED FORWARD. ONCE THE TRUCK WAS STOPPED, THE DRIVER TURNED THE KNOB TO "PARK" AND EXITED THE TRUCK. AS THE DRIVER STEPPED OUT OF THE TRUCK IT BEGAN TO MOVE BACKWARDS, CAUSING THE DRIVER'S DOOR TO IMPACT THE POLE PROTECTING THE PUMPS, AND OVER-EXTENDING THE DOOR AND HINGES BEYOND NORMAL OPERATION. THE DRIVER QUICKLY JUMPED BACK INTO THE TRUCK AND STOPPED IT'S MOVEMENT, AND THEN VERIFIED THAT THE GEAR SELECTOR WAS SHOWING "PARK." THE DRIVER WAS UNINJURED, BUT THE INCIDENT RESULTED IN $2,200.00 OF DAMAGE TO THE TRUCK. THE TRUCK WAS MOVED FORWARD AGAIN, THE DOOR PULLED BACK TO A NORMAL POSITION, THE GEAR SELECTION KNOB AGAIN TURNED TO THE "PARK" POSITION, AND THE VEHICLE'S TRANSMISSION WAS CONFIRMED TO BE IN "PARK." THE INCIDENT OCCURRED AT QUIKTRIP GAS STATION #764 ON AUGUST 10, 2017. IT WAS CAPTURED ON THE LOCATION'S SURVEILLANCE VIDEO SYSTEM ON CAMERAS "GAS LEFT" AND "PARKING LEFT" STARTING AT THE TIME OF 15:50:33, WITH THE ACTUAL INCIDENT BETWEEN 15:51:26 AND 15:51:29. VIDEO CAN BE REQUESTED THROUGH QUIKTRIP'S CORPORATE OFFICE AT 770-368-1616.

THIS TRUCK JERKS INTO FIRST AND SECOND GEAR WHEN SLOWING DOWN. THIS TRANSMISSION DEFECT LUNGES THE TRUCK FORWARD IN A VERY ABRUPT AND SURPRISING MANNER. THE TRUCK IS DIFFICULT AND DANGEROUS TO DRIVE, SPECIFICALLY IN HEAVY TRAFFIC.

I WAS HIT HEAD ON BY A DRUNK DRIVER. I WAS DOING SIXTY MILES PER HOUR WHEN THE IMPACT OCCURRED. MY TRUCK FLIPPED THREE TIMES BEFORE COMING TO A STOP. NONE OF MY AIRBAGS DEPLOYED.

I OWN A 2015 DODGE ECODIESEL AND IT HAS NOW ACTUALLY SHUT DOWN WHILE DRIVING TWICE, BOTH TIMES PLACING US IN GREAT DANGER. THE FIRST TIME MY HUSBAND WAS DRIVING ON THE HIGHWAY. WE TOOK IT TO THE DEALERSHIP AND THEY HAD TO CALL IN THEIR "HEAD ENGINEERS" TO FIGURE OUT THE PROBLEM. AFTER SEVERAL DAYS, THEY FINALLY IDENTIFIED THAT THE TRUCK NEEDED MANY (I THINK THEY QUOTED AROUND 20) SOFTWARE UPDATES. HOWEVER, WE NEVER GOT NOTICE THAT THE TRUCK NEEDED THESE UPDATES AND/OR THAT IF IT DIDN'T GET THESE UPDATES THAT IT COULD JUST STOP WORKING AT ANY TIME. THE SECOND TIME THAT THIS HAPPENED, I WAS DRIVING THE TRUCK LATER AT NIGHT (AWAY FROM HOME) WITH 2 SMALL CHILDREN IN THE CAR AND THE TRUCK SHUT DOWN BEFORE I WAS ABLE TO FIND SOMEWHERE TO PULL OVER ON A COUNTY ROAD WITH NO SHOULDER. WE RECENTLY HAD A FAMILY KILLED IN COLLIN COUNTY DUE TO A VEHICLE SLOWING AND A DRIVER BEHIND COLLIDING INTO THE VEHICLE AT A HIGH RATE OF SPEED, SO YOU CAN SEE HOW THIS HAS ME EVEN MORE TERRIFIED THAT WE HAVE A VEHICLE THAT DOES THIS WITHOUT OUR CONTROL. I AM APPALLED THAT DODGE IS ABLE TO PUT A VEHICLE ON THE ROAD THAT CAN JUST SHUT DOWN FOR NO GOOD REASON PUTTING PEOPLE IN GRAVE DANGER. THE CHECK ENGINE LIGHT IS NOW ON IN THE TRUCK DESPITE IT SEEMINGLY WORKING OKAY, FOR NOW. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY ARE NOW SAYING THAT BECAUSE WE ARE SLIGHTLY OVER MILES THAT THE WARRANTY MAY NOT COVER THE FIX TO WHATEVER IS ALL OF THE SUDDEN WRONG WITH A 2 YEAR OLD VEHICLE. AGAIN, HOW IS DODGE ALLOWED TO USE THIS SOFTWARE THAT REQUIRES UPDATES (EVEN THOUGH THEY DO NOT NOTIFY DRIVERS) THAT IS ACTUALLY SHUTTING DOWN VEHICLES? WHAT IS THE SOFTWARE ACTUALLY DOING?I FEEL THAT DODGE SHOULD PROVIDE A GUARANTEE THAT THIS TRUCK WILL NEVER DO THIS AGAIN, BUT I DON'T KNOW HOW THAT IS EVEN POSSIBLE. I WOULD LIKE ANSWERS FROM DODGE ASAP.

TOOK DELIVERY 10/20/15. LESS THAN ONE MONTH LATER ON 11/11/15, THE TRUCK BEGAN TO HAVE A PRETTY STRONG JERK UPON ACCELERATION AND/OR SLOWING DOWN MAKING IT FEEL LIKE YOU COULDN'T STOP COMPLETELY AND/OR THAT YOU WERE BEING REAR ENDED. IN FACT ON 4/8/16, IT JERKED ME UP ONTO A CONCRETE STOPPER AT TACO BELL, IN DADE CITY, FL. ONE YEAR LATER, UPON ACCELERATION A CLUNKING NOISE IN THE REAR END STARTED HAPPENING. SO ON 10/10/16 (ONE YEAR LATER), 25,000 MILES LATER, AND AFTER NUMEROUS TIMES IN/OUT OF THE SHOP, WHERE THE TECHS CLAIMED THEY COULDN'T DUPLICATE IT OR SAID "THAT WAS THE WAY THE TRANSMISSION WORKED AND THAT THEY HAD NUMEROUS COMPLAINTS FROM OTHER DODGE RAM TRUCK DRIVERS ABOUT THE SAME THING, INCLUDING EMPLOYEES THAT OWNED THEM" THEY SAID THE DRIVESHAFT SLIP STICK WAS CAUSING THE CLUNKING, SO THEY REPLACED THE DRIVESHAFT OR PROPELLER SHAFT. THE CLUNKING AND JERKING STOPPED. FOUR MONTHS LATER ON 2/23/17 THE SAME STRONG JERKING STARTED AGAIN. TECHS CONTINUALLY STATED THEY COULD NOT DUPLICATE THE JERKING, BUT THE MINUTE I WOULD LEAVE THE DEALERSHIP IT WOULD JERK. I HAVE A DISABLED PLACARD AND FREQUENTLY PARK IN A DISABLED SPOT. UPON PULLING UP, THE TRUCK JERKS FORWARD AND I'VE NEARLY HIT THE DISABLED POLE. MY FEAR IS THAT IT IS GOING TO JERK FORWARD AND CAUSE ME TO HIT ANOTHER VEHICLE OR WORSE YET, A PERSON IN A CROSSWALK. PLEASE NOTE: I DO NOT HAVE A WAY TO UPLOAD ANY DOCUMENTS FROM HOME, BUT WOULD BE HAPPY TO FROM WORK, IF YOU NEED THEM. I HAVE ALL OF MY RECEIPTS AND HAVE DOCUMENTED EVERYTHING.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE INTERMITTENTLY OPENED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND WAS ABLE TO CLOSE THE TAILGATE. IN ADDITION, THE CONTACT STATED THE FAILURE HAD OCCURRED MORE THAN TWELVE TIMES. THE DEALER (BONIFACE-HIERS CHRYSLER DODGE JEEP 1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY SO THE VEHICLE WOULD NEED TO BE SCHEDULED FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED OR HAD BEEN BROUGHT IN FOR SERVICE. THE MANUFACTURER WAS NOT CONTACT OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

TRANSMISSION SHIFTS HARD. THE TRANNY DOES IT SOMETIMES. IT COULD BE WARM OR COLD. ENGINE SOUNDS LIKE ITS RACING BEFORE SHIFTING. DEALERSHIP SAYS I HAVE TO WAIT FOR A LIGHT COMES ON OR A MESSAGE. 3 TIMES I TOOK IT IN FOR THAT PROBLEM . NOW 2DAYS AGO ...AS I WAS TURNING INTO MY DRIVEWAY THE TRUCK POPPED INTO PARK. I WAS TURNING INTO MY DRIVEWAY. NOW WHAT'S THAT ALL ABOUT???? NOW....NO ONE CAN GIVE ME A STRAIGHT ANSWER. I HATE TO GIVE THIS UP AND GO BACK TO FORD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BEBBY BOYD DODGE IN GONZALEZ, TX) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.