2015 RAM 1500 Complaints

AT 24300 MILES THE ENGINE BEGAN VIBRATING VERY HARD AND THEN QUIT. AFTER CHECKING THE OIL, IT WAS GOOD, I CREPT THE TRUCK TO A CONVENIENCE STORE AND CALLED AAA. TOWED VEHICLE TO NEAREST CHRYSLER DEALERSHIP. THEY DID NOT HAVE ENOUGH CERTIFIED TECHS TO FIX MY TRUCK WITHOUT IT BEING AT DEALER FOR 2 MONTHS. SERVICE MGR CALLED AROUND AND FOUND A DEALER WHO COULD REPAIR TRUCK. METAL PIECES INCLUDING BEARINGS WERE FOUND IN THE OIL PAN. CHRYSLER REPLACED THE ENGINE UNDER WARRANTY. NO EXPLANATION WAS GIVEN AND WHEN ASKED IF THE PROBLEM HAS BEEN FIXED ON THE NEW ENGINE RECEIVED NO ANSWER. I DO NOT KNOW WHAT CAUSED THE ENGINE FAILER OR WHETHER RAM HAS FIXED THIS EVER OCCURRING AGAIN.

EVENT: ON SEPTEMBER 7TH AT APPROXIMATELY 07:16PM MY WIFE AND I WERE DRIVING ON HWY 380 AT MILEPOST 44 IN A REMOTE PART OF NEW MEXICO BETWEEN ROSWELL AND SAN ANTONIO. OUR SPEED WAS APPROXIMATELY 70 MPH. WE HAD BEEN TRAVELING FOR 6 DAYS AND APPROXIMATELY 2000 MILES BETWEEN VANCOUVER, WA AND THE LOCATION THE ENGINE FAILED. THE ENGINE ON MY 2015 RAM ECODIESEL BEGAN MAKING A GROANING SOUND. NO WARNING LIGHTS APPEARED ON MY DASH AND WITHIN MINUTES THE SOUND BECAME LOUDER AND THE ENGINE WAS HAVING DIFFICULTY. FINALLY, THERE WAS A LOUD "BANG" AND THE ENGINE LOST POWER. AGAIN, NO WARNING LIGHTS AND NO INDICATION OF WHAT WAS HAPPENING. ONCE THE CAR ROLLED TO A STOP A "LOW OIL PRESSURE" LIGHT FINALLY APPEARED ON THE PANEL. THE TRUCK WAS INOPERABLE AND CAME TO A REST IMPEDING TRAFFIC.I PULLED THE OIL DIPSTICK AND TOOK THREE READINGS AND THE OIL RESERVOIR WAS FULL. WE PUSHED THE UCONNECT "ASSIST" BUTTON AND A TOW TRUCK WAS SUMMONED. WE WERE TOWED TO SIERRA BLANCA RAM DEALERSHIP IN RUIDOSO, NEW MEXICO. AFTER THE DEALERSHIP INSPECTED THE ENGINE THEY DISCOVERED THE NUMBER 5 CYLINDER HAD EXPLODED AND CRACKED THE ENGINE BLOCK IN THE PROCESS. THE MECHANIC TOLD US THE ENGINE WOULD NEED TO BE REPLACED. THE DEALERSHIP CALLED CHRYSLER WARRANTY AND AS OF 09.17.16 WE STILL HAVE NO ANSWER FROM CHRYSLER ON WHETHER THEY WILL APPROVE A NEW ENGINE. THE MECHANIC HAS TOLD ME SEVERAL TIMES OVER THE PAST WEEK THAT CHRYSLER WILL NOT APPROVE REPLACEMENT OF A NEW ENGINE UNTIL SEVERAL MORE "PICTURES AND DOCUMENTATION" CAN BE SUBMITTED. THIS, DESPITE THE DEALERSHIP RECOMMENDATION THAT WE NEED A FULL ENGINE REPLACEMENT IMMEDIATELY AND THERE IS NO OTHER OPTION THAN A FULL ENGINE REPLACEMENT.

VEHICLE CHECK ENGINE LIGHT CAME ON, TOOK TO DEALER WHO NOTICED BLACK SLUDGE IN COOLANT. I WAS TOLD IT WOULDN'T BE UNDER WARRANTY AND SOMEONE HAD SABOTAGED TRUCK. I TOLD THEM IT LOOKED LIKE OIL IN COOLANT AND THAT'S EXACTLY WHAT IT WAS. FAULTY OIL COOLER LED TO OIL IN EVERY PART THAT ENGINE COOLANT ENCOMPASSES. THIS LEADS TO THE TRUCK OVERHEATING VERY QUICKLY AT TIMES. POSSIBILITY OF COOLANT IN THE ENGINE BLACK AS WELL, THEY CANNOT PROVE OTHERWISE WHICH COULD LEAD TO CRACKED ENGINE BLOCKS. MY TRUCK HAS BEEN IN THE SHOP FOR APPROX 75 DAYS AND THEY HAVE REPLACED NUMEROUS PARTS WITH NO REMEDY TO THE CHECK ENGINE LIGHT CONTINUING TO COME ON. VEHICLE WAS IN MOTION WHEN LIGHT ORIGINALLY CAME ON. IT'S NOW BEEN TO TWO DIFFERENT DEALERS AND I HAVE RESEARCHED AND DISCOVERED HUNDREDS OF OTHER CASES. THIS IS A FAULTY OIL COOLER IN 2014-2017 MODELS OF THE DODGE ECO DIESEL 1500 PICKUP. FCA PUT ME OFF FOR WEEKS SAYING THEY WOULD CALL ME AND NEVER WOULD, THE DEALERSHIP REFUSED TO GIVE ME PAPERWORK DETAILING THE PROCESS AND FCA COULD NOT REACH THE DEALERSHIP FOR WEEKS. THIS TRUCK HAS AN ISSUE THAT CHRYSLER NEEDS TO ADDRESS.

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE LOST ACCELERATION AND THE MESSAGES "NO OIL PRESSURE", "THE LAST OIL CHANGE WAS DONE AT 40,000 MILES" APPEARED. THE VEHICLE WAS COASTED OVER TO THE SHOULDER AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METALLIC CHIPS WERE FOUND IN THE OIL. THE VEHICLE REQUIRED A NEW ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,400.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. THE VIN WAS NOT AVAILABLE.

WHILE TOWING OUR CAMPER THE ENGINE STARTED ON FIRE AND TOTALLY BURNED ALONG WITH OUR CAMPER. IT WAS A TOTAL DESTRUCTION. WE WERE NOT HURT. FIAT CHRYSLER AUTOMOBILES IS CLAIMING NO RESPONSIBILITY.

ON 8/11/2016TRUCK STALLED/SHUT OFF WHILE DRIVING ON A HIGHWAY; WAS ABLE TO RESTART IN ATTEMPTS TO MAKE IT HOME. THE TRUCK CONTINUED TO ACT UP AND LOW COOLANT LIGHT APPEARED APPROXIMATELY 5 MILES DOWN THE HIGHWAY. TRUCK WAS TOWED FROM HIGHWAY LOCATION TO LOCAL FORD/CHRYSLER DEALERSHIP WHO LOOKED OVER AND STATED WAS A GALLON LOW ON COOLANT AND TO "WATCH." UPON RESEARCH ONLINE AND OTHERS HAVING ISSUE CHECKED THE EGR WHICH WAS SATURATED, RETURN BACK TO DEALERSHIP ON 08/18/2016 FOR REPAIR WITH ENGINE WARRANTY BUT INFORMED THIS WOULD NOT BE COVERED AS IT WAS A BASIC COMPONENT. CALLED DODGE WHO STATED SAME INFORMATION NON-COVERAGE OF ENGINE WARRANTY, AS IS A BOLT ON ITEM (ALTHOUGH IT RELATED TO ENGINE, IN FACT ONE EMPLOYEE WAS SHOCKED IT WAS NOT COVERED UNDER ENGINE). FURTHER DISCUSSION THEY'D PAY HALF MINUS TAX AND TESTING, LEAVING A 840.72 SHOP BILL ON A 2015 TRUCK, WHICH WE PAID AND TRUCK RETURNED ON 08/26/2016.

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING AT A LOW SPEED, THE LOW OIL PRESSURE INDICATOR WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED AND CHECKED THE OIL LEVEL AND THE DIPSTICK SHOWED THE CORRECT OIL LEVEL. THE CONTACT RESTARTED THE VEHICLE AND A "NO OIL PRESSURE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PUMP FAILED, WHICH DAMAGED THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK AND HEAD LACERATION FROM THE SEAT BELT AND BRUISES TO THE NECK, BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE ENGINE STALLED WITHOUT WARNING AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ECU SENSOR AND TRANSMISSION PCU SENSOR FAILED. IN ADDITION, THE VEHICLE EXPERIENCED NUMEROUS ELECTRICAL FAILURES WITH THE HEADLIGHTS AND THE INSTRUMENT PANEL ELECTRICAL SENSOR SYSTEM. THE FRONT FRAME ALSO SEPARATED DUE TO DEFECTIVE BOLTS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,240.