2015 RAM 1500 Complaints

I am experiencing electric-power-steering problems on my 2015 Ram 1500. Although my truck is outside of Recall S19, I understand Recall VB9 / TSB 19E-077 allows dealers to inspect the eps gear serial number for contamination. I am formally requesting that my vehicle be inspected under this bulletin and that goodwill assistance be provided if the EPS gear is contaminated. Please advise next steps.

The electronic steering on my truck is failing prematurely and poses a risk to my safety and that of the drivers around me. When I drive it and go to make turns, the power steering will go in and out causing various levels of strength needed to control the vehicle while turning.

The ABS, Traction Control, Trailer Breaking lights are on also impacting Adaptive Cruise Control making them all inoperable, even though the truck is still able to be drive, albeit unsafely. I took it to my local dealership and was told the ABS Control Module, part number 68228991AD was identified as bad and in need of replacing at approximately $2000 and that the part is on indefinite backorder. I've been on the "waiting list" for roughly 8 months. I tried to locate the part on my own and there is in fact a nationwide backorder. After further investigation, I found multiple owners on Ram forums either having or have had the same problems. On one parts website, I found this message regarding the part: PART ON HOLD UNTIL ENGINEERING REVIEW IS COMPLETE, EXP - MAR 20TH, 2025. This is not just an issue with 2014-2015 Ram trucks, but extends to other Ram model years using the same part number.

The contact owns a 2015 Ram 1500. While the contact's wife was driving approximately 65 MPH, several unknown warning lights illuminated. The contact stated that the vehicle slowed, and the RPMs fell to nearly zero. The contact stated that the vehicle also experienced power steering failure, and the transmission shifted into park (P) and could not be taken out of park (P). The contact stated that the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined the ABS module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

I experienced an issue with a ticking noise coming from the engine. I took the truck to a local repair shop and they indicated that the problem was an issue with the valves not getting enough lubrication. The repair shop indicated that this is an issue with the 2010 - 2015 Ram trucks that they see multiple times every month. They indicated that a company has patented a change to the part that squirts oil onto the valves to correct the issue. To fix the issue I had to have the engine replaced. If I had not replaced the engine to correct the issue the engine could have seized or broken down while I was driving.

The contact owns a 2015 Ram 1500. The contact stated while driving 70 MPH, the vehicle experienced loss of power steering functionality. The contact pulled over to the side of the road, and turned off and restarted the vehicle. The contact resumed driving; however, the power steering was intermittently inoperable while driving. The contact stated that the failure had been recurring while driving, causing the vehicle to jerk while turning. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack and pinon gears, the intermediate shaft, and the steering wheel needed to be replaced. Additionally, an alignment was needed. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Intermittent power steering loss. Steering becomes very difficult to turn and unsafe as it is unpredictable. The issue is persistent and ongoing.

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed that the electronic steering module and rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

The contact owns a 2015 Ram 1500. The contact stated that the vehicle had failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed with an unknown failure. The vehicle was taken to the local dealer, where the high-pressure fuel pump(HPFP) was replaced. The contact stated that the check engine warning light was later illuminated while driving. The contact stated that the dealer had partially repaired the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed the contact that an unknown recall was closed. The failure mileage was approximately 160,000.

Steering stopped working power assistance and it shows it’s a recall concern with your agency. They Deny it’s a recall item this is dangerous. So I started a case number 93065509.