2013 RAM 1500 Complaints

Electric power steering/Rack and Pinion randomly stopped working while driving. Replacement part has not been available for months. Cost of repair is astronomical. Several forums are reporting the same issue of this part randomly stopped working while in use.

Electric power steering went out completely. 2013 vehicle and Dodge will not repair since the part is not available. The part cannot be repaired. Extremely dangerous driving and steering with a Dodge Ram 1500 vehicle. Forums are full of this same issue, and no repair options from Dodge corporation. Dodge service and independent service verified the problem was the power steering module that cannot be repaired.

The contact owns a 2013 RAM 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, after which the speedometer and odometer ceased to function. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.

Ram has a defect in the gas tank strap busting while driving and not holding up the gas tank. They have issued a free repair for (some) models from 2009 - 2012. The same problem is in Ram Trucks made in 2013. This is very dangerous for a driver and can cause fire. See: RAM TSB 14-002-18 REV. A

The Electronic Power Steering (EPS) went out on my 2013 RAM 1500 resulting in the inability to drive without extreme difficulty steering and unsafe to myself and others. The vehicle was taken to a Automobile Service Provider and assessed that the EPS had failed with the code C2217-00 on 4 OCT 2024 and with test drive. (Charged $63.04 for diagnostics.) Advised there was a recall on the RAM EPS (Years 2013-2019) - Which my 2013 falls within dates. Recommended to take vehicle to a Chrysler/Dodge/RAM Dealership Service Center due to specific computer programming requirements only from dealership. Unable to drive immediately to center due to no time-slots available, set up appointment for earliest time being 7 OCT 2024. Service was provided and another diagnostic completed (Cost of $319.92) with same results, but advised my VIN was not include recall notification FCA Equipment Safety Recall VB9/NHTSA 19E-077 which I looked up and obtained and verified by prior service center. Dealership did not recognize nor covered recall expenses or replacement. Due to discontinued parts (EPS), was able to find EPS from another dealership and paid for the delivery to the local Hendrick's Dealership via their parts department (Nearly $3500.00 for part). Services were completed and able to pick up vehicle on 19 OCT 2024 (Dealership had vehicle for over 2 weeks due to limited technicians available and not waiting on parts). There were no warning lamps activated prior to the power steering went failure.

I was driving 65 MPH on the interstate when I lost all power steering function. This failure almost pulled me into traffic to my left. Luckily I was near an exit and was able to get off the highway without being involved in an accident. Upon having the truck checked by a mechanic, I was told that the electronic power steering rack and pinion assembly had failed and it would cost over $2500.00 to replace. I had to pay this cost or else the truck was undrivable.

While I was driving to work, the power steering completely failed, I could barely make it to work now I cannot drive the vehicle at all. It will not steer..

While driving my steering column locked up and I was unable to steer, luckily I was on a side street with little to no traffic and was able to eventually make it to my driveway but with a lot of resistance in turning and the steering warning indicator lit up. While parked in my driveway the steering column locked up on 6 of the 8 times I started the vehicle while also displaying the steering warning indicator. I had my vehicle towed to the local RAM dealership to investigate and perform the necessary repairs. The RAM dealership informed me that they seen the 7 times the steering column locked up via the computer.

On August 19, 2024. I was backing out of the driveway when the steering locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 49,357 miles I am the original owner. It was taken to a repair shop and they determined the electronic power steering had failed and needed to be replaced. Since then the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online their are hundreds of reports of the same issue with this truck. I just returned from a cross country trip and this could have been deadly if it had gone out while I was traveling.There were no prior signs of steering issues before the complete failure.

ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.