2015 RAM 1500 Complaints

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2015 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel independently veered to the left direction. The brake warning light illuminated. The warning message "Anti-lock brake system service required" was displayed on the instrument panel. The contact also stated that there was an unusual burning odor from the exterior and saw an unusual vapor coming from the front driver-side tire. The vehicle was taken to a local dealer where the front driver-side rotor, caliber, brake pad, and brake hose were replaced. The contact stated that 2 weeks later the passenger side rotor, caliber, brake pad, and brake hose were replaced by another local dealer to balance the other repairs however the failure reoccurred. The first local dealer was contacted however, the contact was advised that the parts needed for the repair were on backorder. The contact reached out to the second unknown local dealer for a second opinion and they advised the contact that the part was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

Drove from North Carolina to Wisconsin [XXX] for a vacation, second day, [XXX], in Wisconsin went to start up my truck and had a "Service Power Steering" light appear on my dash. Steering wheel was extremely stiff to turn left and right. I tried disconnecting the positive terminal on the battery with no success. I called 3 different Dodge dealers in Wisconsin to see if they had any information on the issue. I was then notified of a possible Electric Power Steering (EPS) failure. Being 1,800 miles from home, this was not very exciting to hear. I was able to disconnect both terminals of the battery and get my power steering back in order to white-knuckle drive back home with the hopes of not losing my power steering while driving through the mountains. I will be calling my local dealer tomorrow, October 16, 2024 to inquire about possible steps to resolve this issue going forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS Modular is malfunctioning and recommended to be replaced. I have been waiting 1.5 years for this part and continue to be told it’s not available. My check engine light continues to be on and my car does not function as it should. The part is identified as needing to be fixed but no parts available. I’ve called multiple states and made over 100 calls over the year. I am stuck with a car not functioning correctly and told by RAM that I just need to wait. Thousands of people are waiting for this part I am told and other years have been recalled but not my year somehow. This is dangerous and my hands are tied. I am putting my family in danger daily driving or am out 20+k on a vehicle I can’t drive. This is ridiculous and not a decision I thought I’d have to make with a well known company like Ram.

Dear NHTSA, I am writing to express my disappointment regarding my experience with my 2015 Ram 1500 EcoDiesel, particularly in relation to unresolved recalls and inadequate service from dealerships. Last year, I began experiencing significant issues with my truck, ultimately leading me to Southern Motors in Springfield. They diagnosed the problem as needing a new engine, which was concerning. However, my vehicle also had outstanding recalls, including one for the fuel pump, which I was informed they did not address and ended up being the issue with the engine in the first place but instead they informed me I would need to pay for a new engine roughly $20k. I then took my truck to Hayes Dodge Ram Jeep Chrysler in Gainesville, Georgia. While they did perform the recall for the fuel pump, I was charged $400 to update the system—an action I believed should have been covered under the recall. After this service, my truck continues to run poorly and still displays check engine lights related to a crankshaft sensor, which I understand is also under recall (number X94). This issue has not been addressed, further compounding my frustration. Given the circumstances, I am deeply concerned about the effectiveness of the recall process and the service I received. I would appreciate your investigation into this matter, as it not only affects my vehicle but potentially other consumers who may be facing similar issues with Ram trucks. Thank you for your attention to this matter. I hope to see improvements in the handling of recalls and service quality from dealerships.

The contact owns a 2015 RAM 1500. The contact stated that while driving on multiple occasions at various speeds the vehicle lost power. A " Service Electronic Throttle Control" message appeared. The check engine warning light was also illuminated. The vehicle was taken to a dealer where it was diagnosed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

The contact owns a 2015 Ram 1500. The contact stated while driving approximately 30 MPH, the check engine warning light was illuminated. The contact stated that the vehicle stalled. The contact was able to stop and had the vehicle jumpstarted. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the battery needed to be replaced. The contact advised the mechanic that the check engine warning light was illuminated for almost one year prior to the failure. The vehicle was repaired; however, the check engine warning light had been illuminated. The contact called a dealer who advised the contact to bring the vehicle to the dealer for a diagnostic test to be performed. The contact had not taken the vehicle to a dealer, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 64,545.

The contact owns a 2015 Ram 1500. The contact received a notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the vehicle would not crank. A warning message displayed "Service electronic throttle control" on the instrument panel. The check engine warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

The contact owns a 2015 Ram 1500. The contact stated that while at a stop light, the engine suddenly stalled, and the vehicle would not immediately restart. During the failure, the message "Service Throttle Control" was displayed, and the check engine warning light was illuminated. The vehicle was later taken to the local dealer who diagnosed that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 109,000. The VIN was invalid.

The contact owns a 2015 Ram 1500. The contact stated that while driving at lower speeds, the steering wheel would become stiff. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.