2021 RAM 1500 Complaints

In July 2024, with approximately 31,500 miles on my vehicle, I began experiencing issues with the "service electronic braking system" warning appearing on the dashboard. I brought the vehicle in for inspection, and the dealership identified and replaced the tire sensor under my extended warranty. A week later, the warning reappeared, and the dealership replaced the brake master cylinder sensor, also under warranty. However, upon picking up the vehicle after the second repair, the dashboard immediately displayed both the "service braking system" warning and the check engine light. On July 23, 2024, I left the vehicle at the dealership for a third time. The following day, they informed me that the problem was with the ABS module, which was under engineering review and unavailable. They advised contacting RAM customer care, which confirmed the part's unavailability and anticipated delays due to a lack of vendor supply, with no clear resolution timeline. Despite ongoing efforts, the issue remains unresolved. The vehicle is now unsafe to drive, lacking ABS and traction control due to system shutdowns. Additionally, on September 3, 2024, and a few weeks prior, I experienced problems with the vehicle being stuck in park mode because the brakes would not disengage. Restarting the vehicle temporarily resolved the issue, but it persists.

The contact owns a 2021 Ram 1500. The contact stated that while reversing, the steering wheel seized. The contact stated that the wheels were turned to the left during the failure. The traction control warning light was illuminated, and the service trailer brake message was displayed. The vehicle was towed to the local dealer, who was unable to release the steering column to place the vehicle on the lift. The vehicle was diagnosed and determined that the rack and pinion and steering column needed to be replaced, but the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

This has happened twice. The first Time Ram replaced the part no charge Warranty. The drivers side Sun visor breaks where it is hooked on to the interior roof. It falls down only hanging by the wires for the light in the visor. Yesterday it did it while driving on Highway. I allmost crashed. The part is on back order and Ram doesnt know when they will get them. Without it you are blinded by the Sun. Dangerous.

The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering function failed to operate as intended. Additionally, the electronic power steering failure warning light was illuminated. The contact turned off and restarted the vehicle and the electronic power steering warning light was off. The contact stated that the electronic power steering function was reset. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact was advised that if the failure should reoccur, the rack and pinion would need to be replaced. The vehicle was not repaired. The contact stated that the failure occurred intermittently. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the failure could not be duplicated. The failure mileage was 38,000.

My truck has shut down unexpectedly, on 2 separate occasions, as I was driving at slow speeds. I then had to come to a complete stop and restart it.

>Refer to investigation PE24018. For reference recall 23V-265 was performed on this truck. >This incident was before the recall work, and it was mentioned to my dealership. There have been no additional incidents. >Driving on a rural road at about 30mph. I slammed on breaks to avoid contact with animal. My vehicle went into park, emergency break activated, and engine turned off. I was able to restart vehicle. >There were no safety issues at the time >I don't have any information about warning lamps or messages other than noting my emergency break was engaged.

In my 2021 RAM Ecodiesel, several times while on vacation pulling our trailer up steep grades with semi trucks all around a warning message came on saying “Warning Service Electronic stability Control.” Then, the engine immediately went into what seemed to be a “limp” mode with power severely cut. This posed a safety concern because I had to immediately look for a place to get off the highway because the vehicle was slowing down quickly. I found that when I turned the engine off, it took it out of the “limp” mode. I took it to the RAM dealer in Cortez, Colorado and they said they couldn’t duplicate the problem so just cleared the warning codes. When I got home, I took it to Cole Chrysler in San Luis Obispo and they said they installed software that solved the problem. I did not expect a charge for this, because I thought it should have been like a recall item, but they charged me. I assume the problem is fixed, but won’t find out until my next vacation pulling the trailer in September. Should I have been charged for what appeared to be a factory defect? Thanks,

The contact owns a 2021 Ram 1500. The contact stated while driving at various speeds and steering to the right, there was an abnormal sound coming from the steering wheel. The vehicle was taken to the dealer, where it was diagnosed that the upper steering column assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 40,000.

I was driving on the highway when my vehicle suddenly lost power and simultaneously the service throttle control and service electronic stability control messages came up as well as the check engine light came on. This also happened last November and the dealer said they fixed the issue (high pressure fuel pump) but it has now happened again. I was concerned for my safety as well as my passengers and others as we did not have adequate power to get up a hill. And the sudden slowing nearly caused an accident.

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, and the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 37,000.