2013 RAM 1500 Complaints

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15 MPH, the "Power Steering" message was displayed and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local mechanic who diagnosed that the EPS module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted and informed that the EPS module was on backorder and not available. The manufacturer was not yet contacted. The failure mileage was 165,000.

Service Electronic Braking System, ABS, and traction control lights are all firing. Mechanic diagnosed failed ABS module but Ram dealers in my area (Birmingham, AL) have confirmed the part is not available and can not give me a estimated timeframe for repair. This renders my vehicle unsafe to use while I wait on a part Ram is unable or unwilling to provide. Another mechanic gave me the same story and my limited research shows this has been going on for at least 3 years. Dealerships are taking the few available parts for warranties I assume, leaving local mechanics and older vehicles unable to obtain the necessary parts for safe operation which is unacceptable and creates unnecessary danger.

Was making a turn and my power steering cut out forcing the wheel forward causing me to run off the road, turned truck off and then back on and power steering was working perfectly fine after.. still cuts in an out whenever it wants to

Vehicle says service power steering but will intermittently go in and out upon starting/turning off vehicle. Didn't have any issues and seems that there was a recall for this but for only specific VINs. Not sure why the vehicle is doing this as it was working fine ever since I bought it and never experienced any issues ether leading up to the "failure". Just one day it started saying "Service Power Steering" and will go in and out by toggling the start of the vehicle. Fuse is working as designed as I have replaced it and still nothing different. Jumping the electronic component will allow it to work as well. Must be a faulty code because it will work correctly sometimes.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the steering wheel to become difficult to turn. There was no warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Power Steering is not working. At times it works fine, then sometimes it is hard to turn, and other times it stops working all together where I cannot move steering wheel at all. This has caused issues when driving on Highway and City streets as I am unable to safely maneuver the vehicle. I have narrowly avoided 2 accidents. I attempted to add power steering fluid and then learned this vehicle has electric power steering; which does not require steering fluid. There is no warning as to when the power steering will work or fail.

Sudden loss of power steering. Waiting for mechanic to diagnose problem. No warning.

Power steering assist drops out periodically making it impossible to steer. I was told by dealer that they do not service vehicles over 10 years old even though my truck only has 70,000 miles on it. I was told by a repair shop that the part can not be found. I called Dodge corporate and was told that the part has been discontinued. This leaves me without a safe vehicle to drive but I have to have a vehicle so I continue to drive it. I can't believe that they can not furnish a part and apparently its a common failure. Can anything be done?

Intermittent loss of power steering then a few days later complete loss of power steering the electronic power steering module short circuited due to contamination the fix cost over $2000 and can not afford to fix this is a safety issue. Truck only has 120,000 miles on it. I can hardly turn the wheel and when it snows i definitely wont be able to drive it due to no control of steering.

The electronic assist power steering stopped working in a turn which kept me from making the turn, which made me cross into oncoming traffic and run off the road. I almost hit head on to another vehicle. The other swerved to avoid me and landed in the ditch on the other side. After getting pulled out the power steering started working again and within a few miles of driving it went out again. The truck is now parked being to dangerous to drive.