2013 RAM 1500 Complaints

While I was driving at 50 mph my power steering locked up and a Service Power steering message appeared. I had to manually steer the truck as best I could before I could find a safe place to pull over. While it wasn't a catastrophic failure it could have been had this happened while driving at highway speeds. It seems that this type of failure is common in RAM 1500 trucks (2015 and 2016 models were recalled for the same reason, contaminated electronic power steering circuit board or module). This type of failure is a definite safety hazard especially if the power steering failure prevents the driver from having control of the vehicle during this episode.

While driving power steering warning lights up and steering fails. Have to pull over and stop put in park and turn off and back on for power steering to start working again.

Started my truck this morning and warning light came on the dash showing a steering wheel with an exclamation point beside it with a message saying "Service Power Steering". Also, the steering wheel is VERY hard to turn. It seems that the power steering has failed.

The contact owns a 2013 Ram 1500. The contact stated that after placing the vehicle into reverse(R) and straightening the steering wheel, the power steering assist failed to operate as needed. The "Service Power Steering" message was displayed on the instrument panel. Due to the failure, the contact used excessive force to steer the vehicle to the residence. The dealer was notified of the failure and informed the contact that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

I was driving at approximately 45 mph when suddenly my steering wheel locked causing me to run off the road. The "service power steering light" illuminated. It was taken to the dealership where I found out this is a COMMON problem that apparently hasn't killed enough people for Ram to recall it yet. There will be deaths associated with this. The dealer does not have the parts, can't get the parts, and states it will be $3,000.00 to repair IF they ever get the parts. Why hasn't the NHTSA issued a recall yet? This is exceedingly dangerous!

The front fuel tank strap bracket that is apart of the frame rusted out, allowing the strap to fall, dropping the front of the fuel tank. I was luckily pulling out of my driveway and heard the noise. The fuel tank was completely full.

On 07/17/2024 I got into the vehicle and after starting it I put it into reverse and started backing up and noticed that the steering was not working properly and than saw the warning lamp of a steering wheel with an exclamation mark next to it. So I have a Launch AUTO Smart Diagnostic Tool that I did use to find out that there was an active code for Electronic Power Steering Module. Yes it is available for inspection, no it has not been confirmed or inspected by anybody. The safety risks to myself & others is injury or death due to the uncontrollable steering.

electronic power steering suddenly stopped working after driving several hundred miles to go on vacation. Thankfully it happened after I parked at a rest stop.

Driving home from work on a winding road. Almost went into a ditch because my steering wheel, without warning, seized and wouldn’t allow me to turn. I had to pray I didn’t go into the ditch or hit the person in front of me. There was no warning signs. Once it happened, the only light that popped up was the exclamation point. Now it’s not drivable and I don’t have $3000 to get it fixed!

The contact owns a 2013 Ram 1500. The contact stated that while operating the vehicle, the message "Service Steering" was displayed, and the power steering assist was inoperable, making the steering wheel difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the power steering module was faulty, and the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,900.