2013 RAM 1500 Complaints

The contact owns a 2013 Ram 1500. The contact stated that while operating the vehicle, the ABS warning light remained illuminated. During the failure, the traction control and cruise control features were inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS Control Module was faulty and needed to be replaced; however, the part was on backorder and not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the part was not yet available. The failure mileage was 86,000.

I was pulling up to my house when the power steering failed , there was no warning light prior and I immediately could not turn my wheel. Had I been making a turn on the thruway I would have seriously injured myself and/ or others. I have not taken it to a dealer yet as it just happened today and it is 6 pm. The power steering has not worked yet since the incident.

Complete loss of power steering around turn. Nearly caused a major incident due to EPS failure.

Power steering stops working at random times and I have very limited control of the vehicle. Service power steering light appears on the dash. This has happen approximately 15 times without any warning. My truck has been at Ram Dealer in Panama City since July 8, 2024. They say I need Rack and Pinion gear part #R8573449AA but they have not been able to find the part.

DRIVING ON INTERSTATE, SERVICE POWER STEERING LIGHT CAME ON AND INSTANTLY LOST ALL POWER STEERING. LUCKILY I WAS GOING STRAIGHT, IF I WAS ON A CURVE IT COULD HAVE BEEN VERY BAD. THERE WAS NO PREVIOUS NOTICES OR C.E.L. THE EPS SYSTEM IS ONE WHOLE CONTAINED UNIT. DEALER SAYS IT IS NOT SERVICEABLE. IF ONE THING FAILS YOU LOSE STEERING COMPLETELY. CURRENTLY LOOKING AT A $4000 DOLLAR REPAIR BILL FOR A FAULTY STEERING MODULE. SEEMS EXTREMELY DANGEROUS

Electrical power steering went bad out of the sudden, and almost lost control of the vehicle. It was so hard to steer. I had to replace that whole EPS racking and pinion. New part was on back order, so my only option was to get a used part.

Intermittent steering issues. Some times the electric steering kicks off and back on. Sometimes It doesn’t work at all. Sometimes it works fine. Brought it to dealer they want 3k to replace the whole rack and pinion even though they have recalls for this same problem just not mine. I have a vehicle I’m paying every month for that’s too unsafe to drive, and to expensive to fix

Intermittent Power steering failure first occurred ~March 2024. Truck is not safe to operate and is currently at the dealership awaiting parts for repair and is available for inspection. Power steering failure occurred multiple times without warning and required enormous physical effort to maintain control through the turn. No warning signals or symptoms occurred before, during, or after any of the power steering failures.

Tried to start my truck in the morning a nd the power steering system light came on. Steering wheel was hard to turn. Took my truck to the mechanic and he said there was no parts to be found the the computer said it was an internal problem in the EPS rack and pinion unit. Went to the Dealership and they sated that they could not help me cause the part was discontinued . No parts on back order or were even available anymore. There also were no aftermarket parts made for this either leading me to hunt down old parts off of junked Ram trucks. This truck is only 10 years old and I don't know how it slipped through the recall when every other truck of that age is recalled.

In October of 2023, our vehicle was brought into Matt Bowers Dodge, in Baton Rouge, LA, with a MIL and trouble code that indicated an issue with the brakes. The dealer diagnosed the need for a new ABS Control Module (P/N 68210719AB) and ordered it at that time. We were told the vehicle is unsafe to drive in its current condition. The part has been on order for over nine months. When we inquire as to the delay, we are told that the delay is "due to the part undergoing engineering review".