2016 RAM 1500 Complaints

Seat belt disengages randomly while driving on the drivers seat. Everyday since December 25, 2024

Power steering (EPS) warning flashes when the temperature drops below 32 degrees. Wheels immediately become difficult to turn.

Power steering completely went out, without warning, while driving 55 mph. No prior warning - all of a sudden a red light came on with exclamation point saying the power steering must be serviced. Incredibly difficult to steer / drive it to a certified Dodge dealership. A quick inspection found the problem to be: Electric power steering gear unit must be replaced. Estimated price quote for MOPAR replacement part and labor is $3000+

To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me

The vehicle has an air ride suspension that has failed and after researching the issue it seems that this is an ongoing problem for a lot of owners. Without the air ride suspension the vehicle is difficult to control and until fixed it is also my only mode of transportation.

I started hearing a clunk coming from the front of my truck and had it checked and the CV shaft broke. My truck isn’t even 10 years old

Abs module has electronic fault requiring repair or replacement there is no modules available to repair with some remanufactured ones are available with prices very high also has to be programmed by a dealer making it a very costly repair if you can find one. This is a safety issue as abs will not function till repair complete chrysler is well aware of issue there is thread after thread about it online.

On [XXX] my power steering system completely froze in sub-0 temperatures. The wheels were unable to steer right or left. After idling for some time, it unfroze resulting in a grinding noise and very stiff steering. This has continued where the steering freezes in cold temperatures and continues to grind. The vehicle was brought to Main Motor in Johnstown NY (dealer) to inspect this and they determined that the Steering Rack (which includes the EPS) had failed- mainly the steering gear. The truck has 88,000 miles. This is a sealed, unserviceable system and should not fail at this point. The dealer price for a replacement part was $3010 plus labor. As the truck had been out of warranty for a month, I brought it to an independent shop for confirmation and they will be completing the repair. These steering systems are a known issue, I spoke to the consumer complaint department at Ram and through the dealer. Neither wanted to rectify the situation at their own cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.