2016 RAM 1500 Complaints

The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.

The abs module has failed on the 2016 Ram 1500. It has illuminated the brake light, abs light, and traction light on my dash permanently. It is disabling abs, cruise control, and now I will not know if any other problems arise in my brake system because the lights stay on permanently. I have been unable to purchase a replacement part because it has been unavailable for over 6 months to purchase. I continuously get told a new part is under engineer review but they just keep extending the date every other month. In the mean time I have no way to repair my vehicle. Absolutely unsafe and unacceptable for a major system (brakes).

The tailgate fell open while in motion. Now it won't latch closed unless I hold it up and lock it with the mechanical key or the keyfob. Online research indicates that recal # U74 should have included this truck but I was never notified. I am the second owner and acquired this truck 05/05/2018.

Have recall and have contacted dealership. But have not been resolved. I submitted a complaint here and have not gotten a response. Tracking number is 11611355.

The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated.  The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

The ABS Control Module has faulted and no longer allows for the ABS System, Traction Control System or Cruise Control System to operate properly and also leaves the BRAKE light illuminated (which should indicate the parking brake is engaged). This part has been discontinued by the manufacturer and there is no timeline associated with a replacement part. This allows for the vehicle to be operated without the required ABS system functioning and no feasible timeline to make repairs to this system. The dealer has ran diagnostics to confirm ABS Control Module failure. This problem has caused a dashboard warning light and was brought to a Ram dealership promptly for diagnostics/repair. MOPAR and RamTrucks has been contacted multiple times without a follow up from the company.

I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My steering wheel only turns violently to the right (I have a video that will not upload). My husband almost broke his thumb when it happened. Thankfully no one was injured. However, we were about to leave on a 1200-mile trip when this happened. This problem will not go away. Ram has refused to even look at the truck even though there is a recall on this in 1500 Ram trucks including diesels like mine, but not my vin#. There was absolutely no warning before this happened. We are grateful we were not on the highway when this happened, or I would not be able to write this to you today. I called Ram customer service on 11/6 and disconnected right when they were giving me the case number. I called back on 11/7 to get the case number and was informed that the last person never created one. She created 2 case numbers for me, 1 to look at the vehicle as this is a major safety issue and another one for my rental car expense and told me I would be contacted in 4 business days. On the 4th day I called customer support back and they told me to tow it to a local dodge dealership and confirmed which one to send it to that was close. I called to have it towed there and called customer service back to let them know and the women told me that they denied my claim on 11/8 and in addition she informed me that she also had me tow it to a non-authorized dealer. I was never notified and why did they have me tow my vehicle to a dealer if they never planned on looking at the vehicle. Also, they let me eat this cost and the cost to tow it out of there. I need my truck back and I can no longer afford the rental car in addition to $3800 (right now) to fix the truck so I am having "My Mechanic" (name of shop) fix this issue and I am paying out of pocket. However, they can only find an OEM part and I am afraid that this part may end up being faulty as well.

Purchased the vehicle used in 2020, and shortly thereafter, noticed the engine idling rough. Determined that the throttle body was loose on the (plastic ) intake manifold. Attempted to tighten the throttle body screws per manufacturer torque specs, but they were stripped. Investigating this, the design employs sheet metal screws into untapped plastic manifold holes. I had to use high temp RTV to secure the throttle body on to the manifold. This worked for a couple of years, but the throttle body became loose again. Tried to get a replacement OEM manifold from the dealership, but after several months, was told that the part was unavailable. More importantly, the same poor design is incorporated in the replacement part. I had to re-apply the high temp RTV in order to secure the throttle body on to the manifold for the truck to function. I believe that this poor design poses a safety concern because the throttle body could detach from the intake manifold at critical driving times. This design problem is widespread with all Chrysler V-8 vehicles, in several model years.