2015 RAM 1500 Complaints

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle and while the vehicle was idling, the message "Regeneration Mode" was displayed on the instrument panel and the vehicle failed to start. The contact made several attempts to start the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 200,000. Parts distribution disconnect.

I was traveling with my Ram 1500 Eco diesel truck pulling my camper when the Crankshaft position sensor on the transmission failed and my truck went into limp mode. I called the local ram dealership and they said they couldn't get me in for 5 days. I was staying in my camper off of the side of the road. So needing to do something I called another local shop and they got me in the next day and put it on diagnostics. Luckily they were an honest shop and they ran the truck and found out that this truck had a recall or extended manufacturers warranty for this sensor so they called the dealership for me and verified it. So I paid 150 dollars for the diagnostics and took my truck to the dealership to have the recall work on the sensor done. a week later I picked it up. I sent the 150 dollars receipt for the diagnostic work to FCA and they refuse to pay stating they don't pay for diagnostics. The only reason I had a diagnostic done was because of the failing part which turned out to be on recall or extended manufacturers warranty. I feel they owe me for this covered repaired. Please help me recoup my loss for this covered breakdown. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the contact attempted to schedule an appointment; however, the dealer refused to perform the recall repair due to excessive mileage on the vehicle. The contact stated that the dealer was responsible for completing the recall but failed to perform the recall repair. The manufacturer was not made aware of the issue. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 196,000. VIN tool confirms parts not available.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, when the contact attempted to set a recall appointment the dealer refused to perform the recall due to excessive mileage on the vehicle. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power and the vehicle almost stalled. There was no warning light illuminated. The vehicle was not repaired. The failure mileage was approximately 190,000. VIN tool confirms parts not available.

Steering gets very stiff. Sometimes can not turn the wheel. Not good if it's moving in traffic.

ABS, Traction Control, and cruise control not functioning due to failed ABS module. The part # is 68228991AD and they have been on back order for over a year according to my local dealer where I purchased the vehicle; and with no ETA available on when one will become available.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was difficult to start. The contact stated that the vehicle was scheduled to be being taken to the dealer, however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure which caused damage to the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate while changing lanes, the vehicle suddenly lost motive power and was unable to accelerate properly to keep up with the flow of traffic. The contact was able to pull over to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the failure persisted, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tone ring, informing the contact that the magnetic material separated from the tone ring, resulting in poor vehicle timing and fuel injection. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included in the recall but had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.

The HPFP failed 9/15/23 in my ecodiesel traveling down the freeway in three lane traffic. I lost all acceleration , power. no brakes or power steering, I was nearly killed by several semi's because I lost all speed. It nearly caused a massive accident potentially killing me and several others in the process. I had seconds to react it left me traumatized from the event. I had to call a tow truck- which cost me $300- They left me stranded at the dealership in a different state hours from home with nothing. I was without my truck for a week. It was then taken back to my homestate and taken to a local dealership- in which they had it for a few weeks and said it was a dirty radiator filter charging $240 . I had my truck back for 4 days before it started doing the same exact thing and had to be taken back to the dealership. They then admitted it was the recall after all and said I was not allowed to remove it off the property but there was no fix. I was not given a loaner vehicle- I was not helped in any way- My truck is my own vehicle- Im a single female that commuted back and forth to work an hour away from home. They had my truck for 13 weeks- in which they said they did a work around - within 5 minutes of taking it- lost acceleration again, hesitating, multiple issues. Tried to get it back to the dealership- drove it a few times and again multiple issues- hesitations, no acceleration. Was in route to take it back to another diesel mechanic and it completely died and had to have it towed again which was another $500. The next day they said they couldn't fix it and it had to be put on a trailer and taken back over to the other dealership. They DID NOT FIX THE ISSUE!!!! They keep charging all this money- and my truck is still unsafe!!! I lost my job because of it. I have received zero help and absolutely no compensation. That truck is going to kill me or someone else in the process.

There is a safety recall on this vehicle, recall number 22V-406, issued in June 2022, which still has no remedy. We are concerned about the safety of this vehicle and my wife has had many instances where she was trying to accelerate into traffic, and the vehicle stalled. This has been an ongoing issue, and we are afraid one day this will lead to an accident. I believe 2 years is more than enough time for a remedy to this to have been found. I have spoken to the service department at my local Ram dealership, and all they tell me is that the parts are not available. This is unacceptable, and we need this resolved.