2021 RAM 1500 Complaints

The ball joint separated from the upper control arm on the front driver side while the vehicle was in motion in a parking lot. There has never been any abuse or misuse of the vehicle and it only has 31700 miles on it. This could have been much worse had this happened while traveling down the road at much higher speeds.

The contact owns a 2021 Ram 1500. The contact stated that while driving at an unknown speed, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,810. VIN tool confirms parts not available.

as i turned on rt 29 getting up to speed my truck completely shut down in the middle of morning rush hour traffic

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle regained motive power independently. The vehicle was taken to the dealer and was diagnosed with power train failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that the failure had reoccurred; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.

The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle started to hesitate. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated; however, the contact was unsure if the update was performed. The contact stated that he was informed by the dealer that a failure needed to occur before the vehicle was repaired. The contact was made aware that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not available for the recall repair. The contact stated that the vehicle was released and deemed safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

For past month have been getting "service power steering" mssg when starting truck with no power steering..turn truck off it resets and all is fine. Yesterday 6/7/23 started truck now light stays 9n and have had intermittent loss at times with power steering called dealer and have appointment Wednesday 6/14/23 for recall issue and this problem at Shivley Motors in chambersburg PA. Have been reading forum about this issue and will update upon diagnosis from dealer. My vehicle has the electronic steering assist so there is no pump or fluid that I am able to check it is all incased in a gear box and seems that 2013 thru 2019 had recall for this issue. I am concerned of my loss of steering driving to myself and passengers. Dealer did not seem concerned which concerns me this writing is document.

There is some kinda leak or condensation problem inside the cab of the pick up. It causes mold and mildew on around the front passenger seat. I have respiratory problems and it is very difficult for me to breathe when the truck has been stationary for a few days or when I have all the windows rolled up. There are visible spots of mold or mildew on the passenger side carpet and on the back seat.

The contact owns a 2021 Ram 1500 equipped with a Hensley Pro Pride trailer hitch. The contact stated that while driving at an undisclosed speed and hauling a 40-ft RV, he made a right turn and the trailer hitch inadvertently detached and veered off to the left and the vehicle veered to the right. The contact stated that upon inspection, he noticed that the weld had failed and caused the detachment. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was unknown.

This morning, I was slowing down, foot on the brake because traffic was stopped in front of me. When I got to about 4 mph the truck wouldn’t stop, it kept going, although my foot was on the brake. I was getting close to the car in front of me so I pushed harder on the brake. When I did this, the truck stopped but the wheels keep turning. So, now I’m stopped and tires are spinning as if I’m doing a burnout. I put the truck in neutral, then to park. I put back into drive and was able to drive to work. My safety and everyone else’s safety around me is in danger now because next time, will my truck stop? Will I run into the back of someone because my truck won’t stop? I have contacted the dealer (Walt Massey) but waiting on a call back to speak with someone about this issue. About 5 weeks ago, similar incident occurred. The following week, my truck wouldn’t start so had to have it towed to dealership. Told them about the first incident and that the truck would not start. Was told the radio frequency hub needed replacing. Waited 3 weeks for the part to come in, finally came in and was installed, I picked up truck from dealership Thursday, May 4. I assumed the issue was resolved, after paying $830 to the dealership. I have a 2 year old, $70,000 truck with 43,000 miles (just out of warranty) on it and I’m terrified to drive it. There have been no warning lamps or messages on the truck.

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.