2013 RAM 1500 Complaints

Power steering failed on mine. Recall was done on other 2013 rams for similar issue but they say mine does not fall under the recall. I am experiencing the same issue that led to this recall, yet mine wasn't recalled? And the rack and pinion to fix part of issue is no longer made new (or after market), only refurbished and back ordered majorly (due to recall I would assume)

Power steering failed/stopped working while operating my 2013 Dodge Ram 1500. Loss of power steering while driving causes a significant risk to myself as well as others on the roadway however I was driving locally and able to make it to a safe location.

Engine started to tick. Took it to Dodge after the check engine light came on, it started running rough, and truck started to throw random codes. Dodge tells me its the cam and lifters, which is a known problem for the 5.7 Hemi V8 motors of this era. Chrysler knows of the issue, and there's even a service bulletin regarding it, however Chrysler refuses to repair any of them that are out of warranty. This truck was purchased new by me in 2013, and has a little over 114,000 miles on it, with oil changes done regularly. There is no reason a $44,000, truck should be sold with manufacturer defects, let alone allow the manufacturer to reduse to repair their flawed design.

While driving to an appointment I heard 2 audible dings while turning. I looked at my dash and had no visible warning lights. Then I suddenly had no power steering whatsoever! Luckily I was in the parking lot pulling into a parking spot and had enough strength to turn the wheel. Had I been on a busy street or in one of our busy roundabouts, the power steering loss could have easily lead to a crash. After doing some research to diagnose the problem, I learned this seems to be a pretty common issue with the electronic steering rack used in my vehicle.

Power steering unexpectedly went out when I started the vehicle. I brought it in for diagnosis [XXX] to Winimac Indiana Chrysler, Dodge, Jeep, RAM and they cannot source a replacement rack and pinion (New or manufactured). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Ram 1500. The contact stated that while the vehicle was parked, the contact’s son stated that the steering wheel was difficult to turn. The contact stated that the electronic power steering warning light was illuminated. The contact stated that her son restarted the vehicle several times to be able to drive the vehicle. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 176,000.

The power steering component failed- unable to turn steering wheel. It was sudden, not gradual loss. Not being able to steer a vehicle is clearly a safety issue. The problem persists and vehicle was towed to dealership. Vehicle has not been inspected by manufacturer, police, or insurance. It has been confirmed by local Dodge Ram dealership in Fruitland Park, FL. There were no warning lights prior to this problem. Many Ram trucks have been recalled for this same issue. The recall NEEDS to be extended to cover all of these trucks that are affected.

Vehicle lost all power steering. Mechanic stated that the whole Gear-Rack And Pinion would need to be replace which is a cost at around 5000.00

I was driving the truck last Friday 3/15 and the power steering complete failed. I lost all power steering and almost had an accident. I was able to get the vehicle to my destination, but only because I am a big guys and can somewhat turn the vehicle without the power steering. The check power steering indicator came on and stayed on. The power steering never came back and the check power steering indicator is still on. I have taken the truck to independent shop.They evaluate the vehicle and say it needs a completely new electronic rack and pinion system. This repair will cost me approximately $5000.

The contact owns a 2013 Ram 1500. The contact stated that after the recall repair of NHTSA Campaign Number: 17V821000 (Power Train) was performed on the vehicle, the vehicle started experiencing transmission failure. The contact stated while driving 60 MPH, there was an abnormal loud clunking sound coming from underneath the vehicle. The contact then noticed that the gear shifter had moved from drive(D) to manual(M), and the gear reader indicated that the transmission was in 4th gear. The contact stated that he pulled to the side of the road, turned off and restarted the vehicle. The contact stated that he was able to shift into drive(D) and drove to the residence. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that the transmission solenoid had failed. The dealer was notified of the failure and charged a fee for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 252,486.