2021 RAM 1500 Complaints

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unable to confirm when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Exhaust bolts failed on two separate occasions. I'm concerned that this will lead to an accident if parts of the exhaust system come apart and make contact with the road. The parts have been replaced (twice) and I've contacted the manufacturer who seems to have little concern at this time

Dealer reporting leaking and water intrusion at rear window seal. Water intrusion causing significant water damage and mold. Water intrusion potentially disrupts vehicle BCM and other electrical components including airbag function, lighting controls, infotainment and navigation systems. Radio infotainment system has faulted, radio speakers crackling, guage clusters lights randomly illuminate. Mold significantly creating adverse health affect. Excessive moisture causing window fogging and visibility issues. Problem reproduced by Crown motors in Redding, CA.

I had issues with the electrical systems on various occasions. There were times when the vehicle shut down in middle of driving while other times some functions such as keyless entry or auto braking didn't work. I took the vehicle to the dealership on 3 separate occasions and they said that they could not recreate the issues but rewired the system. I still had issues and was told that as long as the engine light is not blinking it is safe to drive. On 4/11/2023 while driving full speed on the highway, the electrical system stopped and i lost brakes and steering. This caused me to crash into the car in front of me. In addition, the auto braking did not engage and the airbags did not deploy

Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. VIN tool confirms parts not available.

While the truck was in Drive gear at a stop light took my foot off brake pedal and pressed the gas pedal. The truck did not do anything for a second or two then it jerked and stalled. This has happened several times. I called the dealer and they said its a known issue that they don't know how to fix yet. This issue is unsafe and dangerous.

When I turn left or right, I slow down to turn and when I accelerate after turning, the engine shuts down and the parking brake auto-engages. This has occurred twice in heavy traffic scenarios, endangering myself, my passengers, and the drivers behind me. According to blogs with posts of this same issue with other Ram 1500 owners, issue has not / cannot be reproduced due to its arbitrary nature of occurrence. There are no warning lamps or messages prior to the engine shutting off.

The rear camera occasionally shows a black screen. If I turn off/on the truck its still the same. If it stays off for more than an hour and then turned back on then sometimes the camera works but some times it still doesn't work. It's very scary backing up a truck without a camera. I feel very unsafe doing so. There is an active recall for this exact issue but my truck is not affected by this recall: NHTSA campaign number: 23V059. Ram’s own number for this recall is 14A. How can i get this safety problem fixed if my truck ks not affected by the recall. Thanks.

In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.