2021 RAM 1500 Complaints

The soft trifold tonneau cover supplied by Ram is under designed and a safety hazard. My tonneau cover blew off my truck while drive down I75 it was installed properly and was in excellent condition. In the darkness of early morning and a gusting day while passing under an overpass at 75 miles per hour the legal northern Michigan speed limit on December 22nd 2022 a cold wind day. This cover is held in place with 4 small plastic clips. the clips failed on the uplift of a gust of wind. The wind was likely just under 60 mile per hour gusts as the Mackinaw bridge was slow speed but not yet closed. I was about 4 mile from the Bridge. The hold down clip have a cross sectional area of a mere 0.28 SqIn at failure point. the 2 drivers side failed as the cover lifted. The cover has a 5052 SqIn surface area to be held down by the 7800 lbs. load cap of 2 clips. A mere 1.55 psi of uplift caused by a 50+ mph wind gust which can generate more than 100psi certainly tossed my cover into the bush. This is a travesty to have these trifold covers on the road supplied by a reputable company who wish to ignore the situation. I have made numerous attempts to have RAM address this but to no avail. I would hope the NTSB will force a recall all these covers. the Mackinaw bridge authority makes you remove them to cross the bridge in extreme winds.

While driving I slowed down to make a left turn the truck shut down and safe hold temporarily disable message appeared. I had to wait to come to a complete stop and put the truck in drive and disengage the emergency brake. This has been happening frequently.

#3 & #5 fuel injector failing while driving, separate instances, 2 months apart, causing severe loss of power and inability to control speed

I purchased a 2021 RAM Big Horn truck for 58k. At 33k miles both exhaust manifolds cracked causing the cab of the truck to fill with exhaust! This exhaust causes me headaches. This exhaust leak also pours into our environment causing a hazard to others. I took the vehicle to Dodge service who confirmed both manifolds are cracked and exhaust is getting into cab if truck. This is under warranty however there are no parts to fix the issue. Dodge should be compelled to buy back these vehicles as they are a hazard in numerous ways.

Driving through town on my way home from work, the instrument cluster display went black and gauges died. I have no access to fuel level, engine temps, speedometer, rpm's, warning indicators, etc. Have to take it in to dealer for a multi-day diagnosis and hopefully free repair. 2two year old vehicle with only 25k miles.

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH and making a right turn, the vehicle stalled. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The vehicle failed to start and was towed to the dealer. The dealer confirmed that the high-pressure fuel pump had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

I was driving the vehicle about five miles-per-hour and came to a stop sign, then came to a full stop. I then proceeded to make a right turn and was driving straight for about one-quarter of a mile at a speed of about five to ten miles-per-hour. Next, I slowed the vehicle down and made a right turn. The vehicle then completely stalled and turned completely off. The engine stopped, all of the meters on the dashboard turned completely off and the entire car and all electronics were completely off without warning. It was a random shutdown, there were no warning lights and no engine warning light or anything. Immediately after the vehicle turned off, I put my foot on the brake, then I had to put the vehicle in park, and then I had to restart the vehicle by pushing the "start engine" button. My safety, the passengers safety, other cars safety was put at risk because the vehicle could have stopped anywhere at any time without warning and completely turned off. There could have been a vehicle close behind me that could have caused death to passengers of my vehicle or other vehicles. The dealer confirmed that this is an issue and there is supposed to be an update for the computer on the Etorque engine. The dealer inspected the vehicle, and ran a computer update on the engine. However, the service manager said that they could not guarantee that it would not happen again. There were no warning lamps, no messages, no symptoms to indicate that this was going to occur. It was completely random with no warning. The components that malfunctioned are the E-Torque Engine and the computer. I immediately traded the vehicle in for a completely different brand. I do not want do die due to this vehicle malfunction.

The fog lights on the vehicle stop working while I was driving at night in a not well lit area. After they stop working I went to get an oil change and was told I was unable to get an oil change and the water pump was leaking. The tech stated it was unsafe and dangerous.

The contact owns a 2021 Ram 1500. The contact stated while driving 72 MPH, the vehicle lost motive power and stalled without warning. The contact was able to pull over on the side of the road safely and restarted the vehicle and the vehicle momentarily started operating normally, but the failure reoccurred. The vehicle was taken to the dealer and the dealer stated no failure was found but the mechanic suggested that the ignition system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000.

When I started my vehicle the starter failed to disengage. The vehicle was unable to shut off. The only way to turn the vehicle off was to remove the battery cables. If I reattach the battery cable to the engine the vehicle try's to start on its own but is unable to, it just keeps turning over. The original starter failed and was replaced in January 2023 by a Ram dealer for the same issue. The dealer was able to find a replacement part at another dealership to avoid the long wait time to get the part. The current wait time is 30 days for the dealer to get the replacement part. I was told by the dealer that Ram will only provide rental coverage for 5 days.