2024 RAM 1500 Complaints

The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.

The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.

Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.

Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.

The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.

Braking Malfunction #1 - Location:  [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car.  The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane.  After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage.  NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location:  [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning  (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it.  Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The tailgate latches will not close or open properly. The latch on the tailgate has moved inwards causing it to hit the pegs in the wrong position. It will not close and if it does latch it can pop open. When it did open it didn’t indicate the tailgate was down. I’m a general contractor and have a lot of tools/material in the bed of the truck. I’m worried something could have fallen out unbeknownst to be and caused an accident.

The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.

The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.