2015 RAM 1500 Complaints

*Intermittent/Random Loss of Power Steering. Yes, available for inspection. *When it fails vehicle becomes extremely difficult. Several of near crashes due to steering fail. I currently am not driving to the high risk and awaiting results and actions from NHTSA/Governments current investigations. *Dealer said my VIN is not covered under the current recalls. *I asked my dealer to inspect during oil change and tire rotation service. I do not know if they documented it in their system. It currently was not failing when they checked for codes/errors. *Red warning steering wheel indicator on dash during failures.

On August 27, 2023, on my home my 2015 RAM 1500 Eco Diesel lost all power at 70 mph and the "Electronic Throttle Control" light came on. I was able to get my truck home in "limp mode" and had it towed to the dealership the next day (August 28, 2023). Two weeks later, the dealership called and said that my truck had "fuel contamination" because there were "shavings and rust" in my fuel filter housing and it would cost $21k to replace the entire fuel system. I asked for a more thorough diagnostic because there is the open recall (Z46) on the vehicle related to the high-pressure fuel pump that will leave debris in the system. They then claimed that a "Stalantis engineer" looked at it and put a restriction on the vehicle to not be covered under recall warranty due to "fuel contamination." I asked for a detailed diagnostic report which they could not provide. I then filed a claim through Stalantis and went through a 2-month process and 4 different case managers who ultimately claimed that they couldn't cover it because of the fuel contamination restriction. So, I then filed an insurance claim who did their own investigation, including collecting a fuel sample from the truck tank, investigating the last fuel station I used, and interviewing the dealership. They concluded that the issue was due to the recall (specifically, the fuel pump leaving debris in my fuel system) and was NOT external fuel contamination. They also claimed that the dealership would not provide a diagnostic report. Consequently, this could not be covered as an insurance claim and should be covered under vehicle warranty. All that said, I have no other option but to file this complaint as Stalantis has not been willing to even consider covering the vehicle despite the open recall, and an independent investigation. It is also my understanding that there is no approved fix for this recall, however I've been without a vehicle or a path forward for 3-months and feel Stalantis owes its customers a solution.

The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the electric power steering assist being inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 179,000.

No wreck related. But my truck just stopped running. It could of been bad if I was on a highway. The truck will not start or run. Diagnostic says it's, crank shaft positioning sensor. There is a recall for this but it's vin specific and mine is not listed. This could be a very deadly issue. No warning lights at all the truck just stopped running.

The crankshaft went out and needed to replace complete engine. I know other newer models ram 1500 trucks have the same problem but mine is a 2015, it was not listed on the recall.

The contact owns a 2015 Ram 1500. The contact stated that the vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated while driving at various speeds, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer, where it was diagnosed that the crank position sensor tone wheel needed to be replaced. The contact was provided a cost for the repair. The vehicle was not repaired. The contact stated that the previous recall repair failed to fix the vehicle. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,333.

Electric power steering has failed on the vehicle. We are aware of a recall on trucks manufactured at the same time and wonder if our vehicle should be included in the recall.

Electronic power steering very hard and stiff. Slowly getting worse. No accident reported but major safety concern.

I was driving down the highway at 65 when all of a sudden I lost my steering. No warning or anything.

The contact owns a 2015 Ram 1500. The contact stated that the driver's side and passenger’s side front headlight bulbs burned out. The vehicle was taken to an independent mechanic, where the bulbs were replaced, but the failure persisted. The mechanic informed the contact that the wiring harness and the socket had melted. The contact was referred to the dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 60,000.