2022 RAM 1500 Complaints

After stopping at a stop sign. Started to go through and my engine shut off . I had to release the emergency brake for some reason to get the engine started. It also happened 2 other times while turning left or right. If someone were close to me they wouldn’t have had the time to stop. It was a dangerous situation. Thank you

While pulling out of a stop light, my 2022 Ram 1500 stalled, and the parking brake engaged while I was in the middle of the intersection. After getting the truck restarted and safely getting through the intersection, the battery indicator warning light came on and the voltage gage dropped dramatically. When I took the truck to the dealer I was told they could not replicate therefore it was in safe operating condition. My truck is one year old with only 7400 miles. Also the dealer disputes the active recall on my truck.

The HPFP on my 2022 RAM Rebel Eco Diesel is a potential failure my dealer is aware but no fix has been available. I ask each time I am at the dealership and told no resolution has been provided. This is going on a year.

In September of this year (2023), while driving, the engine stalled. Information on the Driver Information Center said to put foot on brake and press "start" to start engine. Note that I was rolling along at about 30 mph in heavy bumper-to-bumper traffic in a middle lane of a multi-lane interstate during rush hour while towing a trailer at the time. I was completely blocked in by traffic, and there was no way to safely pull over to the shoulder. I tried lightly stepping on the brake and pressing start to see if it would restart while moving. This didn't work. I shifted to neutral and tried again. The engine still would not start. Eventually the truck slowed to a few miles per hour when the emergency brake came on, bringing the truck and trailer to an abrupt stop in the middle of heavy interstate traffic. Once stopped, I was able to shift to Park, step on the brake and press Start. The engine started. I was then able to shift to Drive, release the parking brake, and accelerate. After the restart, everything worked normally and I continued my trip from Chicago to North Carolina without incident. This is the second time this has happened. This exact same scenario also happened in the spring of this year (2023). I was not towing a trailer at that time.

The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the windows in the vehicle started to become foggy; severely reducing driver visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. The vehicle was taken back to the dealer, who then advised the contact that a failure did not exist. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.

The contact owns a 2022 Ram 1500. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.

I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn’t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The fuel system issue at RAM has been known for months and still there is no "fix". I have been trying to trade my vehicle since summer (2023) and I am completely stuck because of the issue. Dealers will not take it because they cannot resell it. The value it at auction price which has devalued my vehicle from the ~$81K sticker price to now they say I can buy a new vehicle (same) for ~$69k. They have literally stuck me in the corner without having remedy. Are they even working on it? The OEM's seemingly reluctance to act, in // with accelerating the devaluation of my vehicle, feels like a class action lawsuit waiting to happen. Can NHTSA apply some pressure here on behalf of consumers everywhere? Also sorry but the email links in your website do not work so this was the only way I could find to get a message through. So sorry and thanks.