2022 RAM 1500 Complaints

The contact owns a 2022 Ram 1500. The contact stated that while driving 70 MPH on the interstate, the vehicle lost traction and fishtailed on the wet roadway. While at a stop and turning, the vehicle started spinning like the vehicle was driving on ice, even though the outside temperature was hot. The local dealer was contacted and scheduled an upcoming appointment. The manufacturer was contacted but was unsure if a complaint was taken due to a language barrier. The failure mileage was approximately 30,000.

My 2022 Ram 1500 with the 5.7L HEMI eTorque system illuminated the check-engine light at approximately 88,000 miles with diagnostic codes P0AEE and P0BD4 relating to the motor-generator/inverter temperature sensing system. An authorized Ram dealership diagnosed a failed Motor Generator Unit (MGU) and stated that the MGU requires replacement. I was advised that continued operation could eventually result in the vehicle becoming undrivable, so I am storing the vehicle rather than routinely driving it. The dealer has ordered a replacement MGU but reports a severe national backorder and cannot provide an estimated repair date. Stellantis Customer Care has opened a case and is attempting to expedite the part, but has not provided an ETA. I am reporting this because the MGU is integral to the eTorque starting/charging system and the vehicle cannot presently be repaired within a known timeframe. I understand NHTSA has an existing investigation, PE24-018, concerning loss of motive power in 2022 Ram 1500 eTorque vehicles.

I was driving down the highway, in light rain around 9pm, very little road traffic, when all of a sudden the forward glass of my sunroof exploded, it sounded like a gun shot. But then I heard wind noise and realized the glass on my sunroof just imploded towards the sky. Very alarming, no other sun roof issues previously on this vehicle. Safe lite replaced the sun roof, but it took several weeks for mopar/ram dealership to get the part in. It seems online I’m not the only person with a ram sunroof that’s exploded spontaneously.

The contact owns a 2022 Ram 1500. The contact stated that while driving approximately 40 MPH, the vehicle lost power and coasted to a stop along the curb, stalled, and the transmission independently shifted to park(P). The vehicle failed to restart, and the Police arrived on the scene to assist with traffic control. The vehicle was towed to the local dealer, who replaced the high-pressure fuel pump as part of the repair under NHTSA Campaign Number: 23V263000 (FUEL SYSTEM, DIESEL). However, the repair failed to fix the vehicle. The vehicle was towed to a second dealer, and it was determined that during the failure with the high-pressure fuel pump, the valves in the engine were damaged. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 139,000.

I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle sensors. These are not minor inconveniences; several of these failures directly affect the safe operation of the vehicle and my ability to properly operate and maneuver it. I do not believe a vehicle with these systems malfunctioning should be considered safe to drive. I am extremely concerned that I have encountered these problems after purchasing the vehicle from an authorized dealership and after spending my hard-earned money expecting a safe and reliable vehicle. I am requesting that these defects be thoroughly investigated and corrected immediately. I also urge the manufacturer and dealership to review whether similar electrical and safety complaints involving Ram 1500 vehicles indicate a broader recurring problem. I expect a prompt response and a meaningful resolution because I should not be placed in a position where I have to risk my safety or the safety of others simply by operating a vehicle I recently purchased.

When it rains, the ESC, ABS and check engine lights come on. 4WD capability and is disabled and rear backup stopping is disabled. Steering becomes rough like it is locked in 4WD High but once dried out that goes away, and all lights except check engine light goes out. Mechanic reset codes and the next time it rains the scenario repeats itself.

The vehicle has already had the generator replaced due to failure and shutting off while driving down the road and the speed limit. The truck was in the shop for almost 6 moths, then the front drive shaft broke while driving in 2-wheel drive. Now while my wife was driving going 40 mph on HWY 96 the car shut off and put itself in park in the middle of the highway. We were lucky no one hit us and after a few minutes it restarted and we were able to get it off the road and have it towed to the dealer where it is right now.

The contact owns a 2022 Ram 1500. The contact stated that while driving 45 MPH, there was a shimmy coming from the vehicle. The contact pulled into a parking lot, and the front passenger’s side tire, rim, brake assembly, and ball joint suddenly detached from the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer, and it was confirmed that there was no warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 29,000.

I own a 2022 Ram 1500 Limited 4x4 (5.7L HEMI eTorque, ZF 8-speed automatic), VIN [XXX], approximately 40,000 miles. For roughly two years, the transmission has produced a hard, jarring downshift and lurch during normal low-speed deceleration, consistently when slowing from ~20 mph to a stop. This occurs both when the engine is cold and fully warmed up, ruling out a cold-start explanation. It happens under normal city driving, not towing or aggressive driving. The jolt is forceful enough that passengers, including my spouse, are reluctant to ride in the vehicle. I brought the truck to an authorized Ram dealership (Greenway Dodge, Orlando, FL) and left it overnight. The service manager stated this was “normal” behavior and that his own vehicle did the same. When I noted it happens warm as well as cold, I was told nothing could be done. No diagnostic codes were pulled, no fluid inspected, and no TSBs checked during the visit. I later confirmed via NHTSA’s TSB lookup that a bulletin addressing rough downshifting on 5.7L eTorque Ram 1500 trucks (TSB 21-005-19 or superseding revisions) exists for this platform, and has NOT been applied to my VIN despite the dealership having full access to check. I’m filing this because: 1) the behavior involves unexpected, forceful lurching during low-speed deceleration that could startle a driver near intersections; 2) my dealership dismissed it without diagnostics or checking for applicable updates; 3) this appears to be a widely reported issue among other 2019-2022 Ram 1500 eTorque owners, suggesting a pattern rather than an isolated defect. I’m requesting NHTSA document this as part of its review of shift-quality/drivetrain behavior in eTorque-equipped Ram 1500 trucks of this model year INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving 70 mph on a 3 lane hwy. All the sudden it loses power, engine dies. Have barely any brakes or steering. No turn signals I don’t believe or brake lights. Have to swerve through traffic that doesn’t know what I’m doing to get to the side, if there is one. Dash light says “truck not in park”. This is the second time, it could have and almost killed me or someone else both times