2013 RAM 1500 Complaints

Backing out of the driveway, the power steering light came on and the power steering completely stopped working. I checked the fuses and they were all functional. This morning, I read an article (published 6 days ago) that other 2013 RAM 1500s have experienced the same issue and that NHTSA is investigating. Please add my truck to the list of those experiencing this issue.

My steering column locked up while leaving my driveway. And has not come unlocked since as of August 9th 2023. This had happened once before on the road. It was about three weeks prior I was driving in a 55 mph zone and was on a very gentle right curve and my steering wheel didn't want to turn I pulled a little harder on it and it popped loose and I didn't have any problems with it until the ninth.

Loss of power steering, service power steering warning came on simultaneously. Warning went off and power steering was restored before being lost at a later date. At this time have not had a chance for mechanical evaluation.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, who informed the contact that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

On 08/09/2023 1:15pm while driving 2013 Ram 1500 during heavy rains, power steering indicator light came on and steering wheel locked up. Was able to keep control of the truck enough to safely stop. The EPS (electronic power steering) rack and pinion failed. Will cost over $2k to repair. Parts are scarce.

While driving the pickup the electronic power steering quit working leaving me with very hard steering. Luckily I was just driving around town and no one was around. As of now I have not taken it to be looked at. The service power steering indicator lamp is on and flashes every 10-20 seconds.

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel seized. The vehicle was towed to an independent mechanic, who informed the contact that the electric power steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 139,000.

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 40–45 MPH, the steering wheel became inoperable. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.

The electric power steering failed. The warning light and message to "service the steering unit" did not come on until the unit completely failed. At that point, the truck was impossible to control. I am lucky that I was not on a high speed highway when it happened.

The contact owns a 2013 Ram 1500. The contact stated driving 75 MPH and making a turn, the vehicle lost power steering functionality inadvertently and veered into another lane, nearly causing a crash. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the message disappeared. Additionally, the power steering became operable, and the contact was able to continue driving. However, the contact stated that the failure had been recurring daily. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 185,000.