2013 RAM 1500 Complaints

2013 RAM 1500. CONSUMER WRITES IN REGARD TO DELAY WITH THE HORN. THE CONSUMER STATED THE HORN HAD A SIGNIFICANT DELAY BETWEEN BEING PRESSED AND BEING HEARD.

while driving my 2013 Ram 1500 down the road the power steering suddenly and totally went out almost causing an accident.There was no warning lights or any other indication of a problem.I had the Truck towed to the Dodge dealership where it was determined that the Electric Power Steering had failed.This is a really bad safety issue as the vehicle is extremely hard to steer with no power assist.

The contact owns a 2013 Ram 1500. The contact stated while the vehicle was being driven by a friend into the parking lot at approximately 3 MPH, the two front and side curtain air bags deployed inadvertently and injured the driver's neck. The friend was in the process of taking the keys out of the ignition when the failure occurred. There was a crash data log and air bag warning light illuminated. There was no medical treatment. The contact disconnected the battery and control module so no additional failure occurred. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 136,990

I heard a metallic scraping noise from my truck pulled over to inspect the undercarriage. My fuel tank is hanging down approximately 6 inches. Upon closer inspection I see that one of the two metal retaining brackets has come undone. It appears the bracket welded to the frame of the truck has corroded and the metal strap pulled through the deteriorated rusty metal. After doing some online research this is a well-known problem which is the subject of a previous recall (# 18VI6000) by Chrysler. The problem is the recall data from 2009 to 2012 and my truck is a 2013. I called both my local dealership and then the FCA customer care line. Both informed me this is not covered under a recall. My question is; Since this is obviously the exact same problem as many other vehicle owners have experienced and it was covered under a previous recall, what can I do to be compensated and have this problem fixed? The truck is currently UNSAFE to drive. Thank you very much Tim

The vehicle developed a ticking noise that was diagnosed by a certified mechanic as being a defective cam and lifter assembly. The engine was at risk of locking up and if not corrected, could have happened on any roadway. The only corrective action for this problem was to replace the engine. I consulted several mechanics in my area and all of them refused to simply rebuild the head. Instead, they all insisted that the engine be replaced. I did so at the cost of $9000. This needs to become a recall.

Cam and lifters are a common problem on the 13-20 (maybe 21-present too) ram 1500s with 5.7L Hemi. I see this happen all the time with these trucks under 100k miles and even under 50k miles. I don’t think it’s the cam and lifters. I think the problem is more oil starvation type situation. And when they go out it’s costly.

The contact owns a 2013 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact was able to safely drive to work. There was no warning light illuminated. The contact drove to an independent mechanic and the vehicle was diagnosed with a faulty electric power steering. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 255,000.

The contact owns a 2013 Ram 1500. The contact stated that while at a traffic light and attempting to turn left, the vehicle lost power steering functionality. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact referenced NHTSA Campaign Number 19E077000 (Steering) as a possible solution to the failure. The contact pulled over to the side of the roadway and had the vehicle towed to the dealer. The vehicle was diagnosed with a defective circuit card assembly on the electric power steering. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 172,000.

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical power steering to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000. Consumer filed a complaint with the Dodge manufacturer for the part number 68536636AB power steering gear. Consumer was told they were not responsible to replace it to contact the dealership cause they have executive programs. The tech at Albany Dodge in Albany Georgia stated it was an internal defective gear which will cost $3,500 to have replaced. The case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The contact owns a 2013 Ram 1500. The contact stated while at a stop sign and attempting to make a left turn, the steering wheel lost power steering functionality. The message: "Power Steering Service Needed" had illuminated. The contact was able to continue to drive the vehicle using physical strength to steer the vehicle. The vehicle was taken to the dealer who diagnosed that the steering rack had failed and needed to be replaced. However, the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,300. The VIN was not available.