2013 RAM 1500 Complaints

The contact owns a 2013 Ram 1500. The contact stated that while inspecting the vehicle he noticed that the gas tank strap was hanging down. The manufacturer was contacted and a case was opened. The manufacturer's customer service representative advised the contact to call the dealer to schedule a diagnostic test. The contact stated that he received an extended warranty letter for the fuel tank strap. The contact was relating the failure NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The failure mileage was 55,623.

Air bag light came up. Headed to nearest mechanic he said there was a recall on airbags for this type of vehicle. Made an appointment on dealer. On my way engine light came up and vehicle started shaking

exhaust manifold bolts broken on both sides which is allowing exhaust gases to leak out.

Electrical Power Steering (EPS) light turned on. Car is not drivable at this time. I understand that there is a known defect with the EPS in this make and model of the year.

The fuel level gauge/sensor has failed 3 times now, making it impossible to know the fuel level when driving. It was repaired in January 2019, and again in July 2019, and failed again in August 2020 and remains broken due to the ridiculously high repair cost. This is a common problem with Ram pickups and should be a recall. When the fuel gauge fails the check engine light comes on and stays on until cleared by a technician. This is a safety hazard because the driver has no way of knowing how much fuel is actually in the tank and could easily end up with the driver being stranded on a busy interstate or in a dangerous situation.

Front fuel tank strap mounting hole/bracket rusted causing the strap to fall out and the fuel tank to hang low.

Driving to work and heard metallic grinding noise. Pulled over to see front of gas tank almost on the ground. Upon inspection strap broke through the bracket on frame. It is rotted. Very dangerous. Why is in not recalled.

The contact owned a 2013 Ram 1500. The contact stated that while her husband was driving at 60-65 MPH on the highway, he crashed head-on into a culvert. The driver side air bag failed to deploy, and the front driver’s side seat belt failed to retract. A police report was filed. The ambulance arrived on scene and transported the driver to the hospital where he suffered from a chipped and fractured vertebrae. The driver was the only occupant at the time of the failure. The vehicle was deemed totaled. The vehicle was towed to an impound lot where the insurance company was retrieving the vehicle from. The manufacturer was notified of the failure. The failure mileage was 108,000.

My side boxes do not open with key button and do not unlock with button on key and my bolts broke on exhaust manifold on drivers side and passenger side 4 bolts total

The truck just shut off, couldn’t get it started or move it out of traffic. I was out of state and 560 miles from home. No warning lights, no issues just cut off!