2013 RAM 1500 Complaints

The front fuel tank strap pull out of its t slot due to corrosion. There is a recall for 2010- 2012 but not 2013. It is the exact same problem!

The contact owns a 2013 Ram 1500. The contact stated that while reversing in the driveway, the steering wheel locked. The steering wheel warning light was illuminated. The contact drove the vehicle back into the garage. The contact turned off and restarted the vehicle; however, the steering wheel remained locked. The vehicle was towed to the dealer where it was diagnosed that the electronic power steering had failed. The dealer informed the contact that the power steering unit number of his vehicle did not match the 15 parts numbers in the specifications of NHTSA Campaign Number: 19E077000 (Steering); therefore, his vehicle could not be repaired under the recall. Additionally, the dealer informed the contact that the parts for the repair were not available. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 78,000. As the original owners of the RAM 2013 with a good service record, the owners requested a VOLUNTARY RECALL / WARRANTY REPAIR (CRYSLER CASE #XXX) due to SERIOUS SAFETY CONCERNS as the EPS failure is a KNOWN ISSUE on RAM models between years 2013-2019. Chrysler Corporation Supervisor, Kelly, refused to repair or replace the EPS unit as a recall item because the specific part number was not on the recall list of 15 other part numbers. DAVID TAYLOR CRYSLER DODGE Dealer of Benton KY - Daniel Gardener GM (270-527-8633) provided a loaner vehicle and was able to finally replace the EPS gear after several weeks delay due to part availability, at the "decreased" cost of $400.00 to the owners. Upon picking up the repaired RAM it was noted that another RAM was brought in with the same EPS issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The power steering went out without any knowledge and all of a sudden the light came on the same time the power steering went out and almost slammed head on first into oncoming traffic but was able to recover the vehicle without any damage they say there is a recall for the power steering online for this electronic power steering rack and pinion device so when I brought it into the dealership to have it looked at they told me there was no recall on this and gave me an estimate of over $3000 to fix the rack and pinion electronic steering device and the company I brought it to was the same place I bought it from and I still owe on this vehicle it has 56,000 miles on it now but I bought it used at 30,000 miles I’ve only put 26,000 miles on this vehicle in six years I bought this vehicle from Dayton Andrews Dodge in St. Petersburg Florida and they were unwilling to help me except for charge me an ungodly amount which I cannot afford so now I have a truck that I’m paying for and I still owe $7000 on it so what can I do can you help with getting this done with the recall that’s online. Please I’m a single dad, and my children were in the car to when this happened so it definitely was a scare for everyone. This is our only means of transportation.

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 40 MPH, the HVAC system failed to defrost the windows. The vehicle was taken to a local mechanic where it was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Power steering light error was intermittently coming on when starting the truck making steering inoperable starting shortly after last oil change that was performed West Palm Ram Dealership on 11/23/21(mileage at oil change was 67157). The power steering light error at times went away if I started the trunk again right away. Other times, I had to wait hours in-between the error occurring to attempt to drive the truck again where power steering would work. There was on consistency to this pattern. You may insect the truck at anytime. 2. How was your safety or the safety of others put at risk? My safety was at risk in that the truck steering was inoperable on startup anywhere at any time. There was the possibility that the power steering would go out while driving with the inability to steer the truck. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Truck was taken to Napleton Ram Dealership on 1/3/22(mileage 67607) where I stated that the power steering failure matches recall "Equipment Safety RecallVB9/NHTSA 19E-077/Electric Power Steering Gear". Dealership stated my truck was not under any recall for the eventual repair that was performed. Dealership performed repair on 1/10/22 and below is right off the invoice: Power Steering Rack SR08 Power Steering Rack 1180 CPC4 $505.99 1 68453598AA Gear-rack and Pinion $2286.00 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Napleton Ram Dealership 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Power steering light error message that first started on 11/23/21 Note: Asked dealership for parts back, but core return was involved. They took pics of parts with serial numbers instead that I will submit these.

The exhaust manifolds break on every truck. Leak exhaust gas. Tech told me every single truck has this problem how is it not a recall yet

Air suspension system fails and allows the vehicle to drop to the suspension stops. This results in a very rough and unlevel ride. As there is no cushion in this condition the vehicle bounces horribly at road and bridge seams. Very unsafe...

The contact owns a 2013 Ram 1500. The contact stated that while driving in a parking lot, the electronic steering became inoperable without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the electronic steering module, part # 68419897AB, needed to be replaced which was identified under Equipment Safety Recall VB9 -- Electric Power Steering Gear. The vehicle was repaired at contact’s expense. The manufacturer was notified of the and requested a refund, however no further assistance was provided. The failure mileage was approximately 22,721.

ABs brake system malfunction lights stays on cruise control not working some days the break lights don't come on the cruise control starts back working

Check engine light blinking. Bad lifter in motor causing the engine to shut down while driving, very very dangerous.