2013 RAM 1500 Complaints

While driving under normal conditions steering warning indicator comes on and results in total loss of power steering assist. Vehicle is VERY difficult to steer and requires immediate stopping/pull over. Power steering will return after vehicle is shut off for approximately 5 minutes and restarted. The loss of power steering has happened at various speeds, from 5mph to 65mph and while turning, as well as driving straight ahead. It happened one time directly at start up, but seems to normally occur after 10-15 minutes of driving. My local mechanic stated it was a steering control module, but have not taken vehicle to dealer as of yet to confirm. The vehicle has not been inspected by other agenices. No other warning indicators come on prior to this fault, there is no repeatable condition that seems to be present before this occurs, other than normal driving.

The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, the service power steering message was displayed on the instrument panel. The contact stated that the vehicle was difficult to steer while driving. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and was given a case number [XXX]. The failure mileage was 54,464. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35 mph, the vehicle crashed into the rear of the a second vehicle causing severe damage to the front end. During the crash the air bag did not deploy. The driver sustained a fractured right foot and bruises the arms and torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 70,000.

I was driving down the road on 222 near Lancaster pennsylvania when without any warning lights or noise or any form of warning my rear differential locked up while I was driving. It snapped my drivshaft off the flange that attaches it to the differential.

Front end impact during a traffic collision failed to actuate the airbags resulting in a neck/upper back injury. The collision occurred at approx. 35-40mph into another car (broadside collision).

Exhaust manifold warped and bolts broke, causing risk of CO^2 contamination in passenger compartment. The above listed issue is recognized as a "Known Issue" on the FCA's Mopar Recall Check tool. Multiple forums document ongoing recurrences with with certain years of the Ram 1500, https://www.ramforum.com/threads/recall-no-more-5-7l-exhaust-manifold-bolts.117041/ The problem has been inspected, diagnosed and acknowledged by Mopar RAM Service Technicians at Charlie's Dodge in Maumee, Ohio. Audible knocking sound from engine compartment was noticeable, with zero warning indicators to alert to a problem. Previous technicians pacified me with statements that indicated that the knocking noise was a typical RAM Truck sound that goes away after the motor warms up. (But it never goes away)

WHILE DRIVING ON CITY STREETS IN HOUSTON AND ABOUT TO TURN INTO AN INTERSECTION, THE POWER STEERING WENT OUT IMMEDIATELY AND WITHOUT WARNING. THE STEERING BECAME EXTREMELY STIFF AND CONTROLLING THE VEHICLE REQUIRED MUCH MORE EFFORT THAN TYPICAL MANUAL STEERING. I AM A MALE WITH GOOD ARM STRENGTH; HAD MY WIFE BEEN DRIVING THERE IS NO DOUBT SHE WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL. I DID NOT CRASH, BUT PULLED OVER WHILE NARROWLY MISSING OTHER VEHICLES AND A PEDESTRIAN. A WARNING MESSAGE ON MY DASH SAID SOMETHING LIKE 'POWER STEERING SERVICE REQUIRED'. TEXAN DODGE DEALERSHIP DIAGNOSED THE EPS MODULE HAD FAILED, AND THE REPAIR WAS ESTIMATED AT $3,100. PREVIOUS SAFETY RECALL S19 BY RAM COVERED THIS REPAIR ON A SMALL NUMBER OF PICKUPS FROM 2015-2016 MODEL YEARS. HOWEVER, BASED ON AN INTERNET SEARCH IT IS ABUNDANTLY APPARENT THAT THIS MALFUNCTION HAS OCCURRED IN MANY RAM PICKUPS FROM 2013 FORWARD. THIS IS A VERY DANGEROUS MALFUNCTION THAT MAY HAVE ALREADY RESULTED IN INJURIES OR DEATHS.

POWER STEERING WENT OUT INSTANTLY WHILE STOPPED PREPARING TO ENTER A CAR WASH. MADE IT THROUGH THE CAR WASH, TURNED THE ENGINE OFF, THEN BACK ON, WOW! POWER STEERING STARTED WORKING PERFECTLY AGAIN. AFTER A MILE OR SO POWER STEERING WENT OUT AGAIN. IT APPEARS TO BE SOME SORT OF ELECTRICAL PROBLEM WITH THE ELECTRONIC STEERING ASSIST. AFTER RESEARCHING I DISCOVERED THIS SEEMS TO BE AN ONGOING PROBLEM WITH DODGE RAM TRUCKS AS FAR BACK AS 2012.

I WAS DRIVING MY 2013 RAM 1500 TRUCK WHEN THE EPS ( ELECTRONIC POWER STEERING) WOULD NOT ALLOW ME TO TURN LEFT OR RIGHT IT WANTED TO STAY STRAIGHT WHILE A SERVICE POWER STEERING POPPED UP ON THE DASH COMPUTER

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.