2013 RAM 1500 Complaints

BEEN EXPERIENCING A 'SERVICE AIRBAG SYSTEM' ACROSS MY INFO SCREEN ALONG WITH AN ANNOYING TONE. IT HAPPENS WHEN THE VEHICLE IS RUNNING, PARKED, AS WELL AS ALL FORWARD AND REVERSE GEARS. TODAY WAS THE FIRST OPPORTUNITY I HAD TO GET THE TRUCK INTO THE DEALERSHIP TO DIAGNOSE THE ISSUE. FOUND THAT THE AIRBAG IN THE DRIVERS SIDE SEAT HAS A FAULTY CIRCUIT. I BELIEVE THAT THIS IS A MAJOR SAFETY ISSUE & SHOULD BE REPAIRED BY THE MANUFACTURER.

MY VEHICLE WAS TRAVELING ON A CITY STREET. I MADE A RIGHT HAND TURN AND JUST AS I WAS 1/4 OF THE WAY THROUGH THE TURN THE POWER STEERING FAILED COMPLETELY. WE NARROWLY AVOIDED HITTING A CONCRETE LIGHT POLE AND ANOTHER VEHICLE. WE BROUGHT THE VEHICLE TO A FULL STOP AND PARKED THE VEHICLE. UPON RESTARTING THE VEHICLE...THE STEERING WAS WORKING AGAIN. WE ATTEMPTED TO DRIVE HOME AND WHEN MAKING A LEFT TURN THE STEERING WENT OUT AGAIN. WE PARKED THE VEHICLE AND CONTACTED THE MANUFACTURER WHO SAID THERE WAS NOTHING THEY COULD DO FOR US. VEHICLE IS AT THE DEALER BEING REPAIRED FOR $3200. SAME MAKE AND MODEL HAS A RECALL FOR THE SAME ISSUE MULTIPLE YEARS. MANUFACTURER SAYS THEY CAN NOT HELP WHATSOEVER.

DRIVING HOME YESTERDAY AFTER A SHORT 1 HOUR DRIVE. AS I PULLED INTO MY NEIGHBORHOOD MY POWER STEERING WENT OUT. FORTUNATELY I WAS ABLE TO MAKE THE LAST FEW TURNS TO GET HOME AND GET THE TRUCK INTO THE DRIVEWAY. AFTER RESEARCHING I DISCOVERED THAT THIS VEHICLE (2013 RAM 1500 ) HAS THOUSANDS OF COMPLAINTS ONLINE ON YOUR PAGE AND FORUMS OF PEOPLE WITH THE SAME PROBLEM. CHRYSLER RECALLED 2015-2016 VEHICLES WITH THE SAME SYSTEM BUT WON'T RECALL THE VEHICLE THE PART FIRST CAME OUT IN. THIS MORNING I GOT UP AND THE STEERING WAS FINE, THEN AN HOUR LATER IT WASN'T WORKING AGAIN. I WAS FORTUNATE THAT IT DIDN'T GO OUT ON MY WAY HOME YESTERDAY WHILE ON THE NARROW SHAND'S BRIDGE IN GREEN COVE SPRINGS, FLORIDA AS ANY SLIGHT SWERVING ON THAT BRIDGE WOULD PROBABLY LEAD TO A HEAD ON COLLISION SINCE IT IS SO NARROW AND HAS HIGHWAY SPEEDS. MY TRUCK ONLY HAS 68,000 MILES ON IT AND HAS BEEN BABIED SINCE NEW. THE DEALER WANTS $3500 TO REPLACE THE PART. THIS IS AN EXTREME SAFETY HAZARD AND SHOULD BE RECALLED SINCE ANY SUDDEN LOSS OF POWER STEERING IN A BIG TRUCK IS VERY DANGEROUS. I HAD NO WARNING SIGNS THAT THERE WAS ANYTHING WRONG WITH MY TRUCK BEFORE THE LOSS OF STEERING. JUST MADE A TURN AND IT WAS GONE. HAD THIS BEEN MY GIRLFRIEND DRIVING SHE PROBABLY WOULD HAVE RUN INTO THE NEIGHBORS YARD OR CARS OR KIDS ON THE CORNER WHERE I MADE THE TURN BECAUSE THERE IS NO WAY SHE WAS GONNA TURN THAT WHEEL AFTER THE POWER STEERING WENT OUT A QUICK INTERNET SEARCH WILL SHOW TONS OF COMPLAINTS OF THE SAME PROBLEM. THE PART IS THE ELECTRIC POWER STEERING MODULE A PICTURE OF THE PART/ AND OR SERIAL NUMBER IS ATTACHED

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TAILGATE OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) SEVERAL WEEKS BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE LATCHES WERE STICKING DUE TO DIRT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

LOST POWER STEERING WHILE DRIVING ( EPS ISSUE). THIS HAPPENED WHILE MAKING A TURN AND DROVE OFF THE ROAD. I UNDERSTAND THERE IS A RECALL FOR THIS ISSUE, THE DODGE DEALER TELLS ME MINE DOESN'T FALL UNDER THIS RECALL. ELECTRONIC POWER STEERING FAILURE. I UNDERSTAND 8 PEOPLE HAVE DIED BECAUSE OF THIS ISSUE, THANK GOD I WASN'T # 9. THERE IS A RECALL FOR THIS ISSUE FOR 2013 - 2019. THIS IS VERY DANGEROUS AND SHOULD APPLY TO ALL OF THEM.

MY POWER STEERING MOMENTARILY LOCKED UP YESTERDAY AND THEN AGAIN TODAY DRIVING AT SLOW SPEEDS TURNING THE WHEEL SHARPLY. AT FIRST I THOUGHT IT WAS A PROBLEM WITH THE HYDRAULIC POWER STEERING PUMP, BELT, OR FLUID UNTIL I LOOKED INTO IT AND FOUND IT WAS ELECTRONIC AND THERE HAS BEEN SIMILAR ISSUES WITH OTHER VEHICLES OF THE SAME MAKE AND THERE WERE SAFETY RECALLS FOR OTHER RAM TRUCKS WITH DIFFERENT EPS PART NUMBERS. I THOUGHT FOR SURE MINE WOULD BE ON THE LIST BUT WAS NOT.

TRUCK AIR SUSPENSION CONSISTENTLY FAILS DROPPING TO THE FRAME BUMP STOPS ON DRIVES (MOVING) WHEN AERO MODE IS AUTOMATICALLY ENGAGED. TRUCK DOES NOT RECOVER TO NORMAL RIDE HEIGHT AND PREVENTS PROPER HANDLING OF THE VEHICLE (IN MOTION). LONG DRIVES IN AERO MODE (ABOVE 60 MPH) CAUSES THE SYSTEM TO FAIL AND TRUCK BODY DROPS SHORTLY AFTER, OR FAILS COMPLETELY. TRUCK CANNOT HANDLE THE LOWERING MODES WITHOUT FAILING (AERO OR ENTRY EXIT). TRUCK WILL ALSO LOWER ITSELF WITHOUT WARNING (STATIONARY). WAS WASHING (STATIONARY) TRUCK AND CLEANING WHEEL WELL WHEN REAR OF TRUCK STARTED TO DROP. THIS IS A DANGEROUS SITUATION, ANYONE CHANGING A TIRE OR WORKING UNDER THEIR TRUCK COULD GET CAUGHT OR CRUSHED WHEN SUSPENSION FAILS OR DROPS WITHOUT WARNING. DRIVING WHEN SUSPENSION FAILS COULD CAUSE THE DRIVER TO LOSE CONTROL WHEN TRUCK COLLAPSES TO FRAME (NO SUSPENSION). THIS CAUSES THE TRUCK TO VIOLENTLY HOP OFF THE PAYMENT (TIRES LOSING CONTACT WITH ROAD) EVEN WITH THE SLIGHTEST BUMP IN THE ROAD. I AM THE ORIGINAL OWNER OF THE TRUCK AND IT'S BEEN TO THE DEALER 4 TIMES IN THE LAST 5 MONTHS. I'VE REPLACED THE AIR COMPRESSOR, VALUE BLOCK (WHERE AIR SUSPENSION LINES INTERSECT) AND AIR LINES. DIDN'T FIX THE ISSUE. I'VE COMMUNICATED THIS ISSUE TO CHRYSLER CUSTOMER SERVICE RAM. NO RESPONSE YET. THIS IS A DANGEROUS SITUATION AND RAM NEEDS TO RESOLVE THIS PROBLEM OR PROVIDE AND EFFECTIVE RESOLUTION \ FIX. PLEASE HELP. SUSPENSION PROBLEMS HAVE BEEN ONGOING FOR SIX MONTHS. 03/15 IS THE LATEST OCCURRENCE.

MY ELECTRONIC POWER STEERING CONTROL MODULE RACK AND PINION IS NON FUNCTIONING, SHOULD BE UNDER SOME SORT OF A SAFETY RECALL! WENT OUT WHILE DRIVING ON A CITY STREET.

ELECTRONIC POWER STEERING SYSTEM INTERMITTENTLY STOPPED WORKING. AND THEN COMPLETELY FAILED. FIRST NOTICED DURING COLD WEATHER BUT WOULD GO AWAY. THEN COMPLETELY FAILED RECENTLY. NO POWER STEERING. VEHICLE WAS STATIONARY AND PARKED.

I EXITED MY TRUCK IN DRIVEWAY GOT OUT LOOKED IT AND IT ROLLED BACK AT LEAST TWO FEET ALMOST RAN OVER MY FOOT IT'S DONE IT MORE THAN ONCE NOW IT WAS IN PARK AND WAS OUT OF VEHICLE VERY UNSAFE