2015 RAM 1500 Complaints

MY 2015 RAM 1500 SHIFT SELENOID PACK FAILED AND IT SEEMS TO BE A VERY COMMON PROBLEM OR DEFECT IN THE RAM 1500 OF THAT YEAR. THERE WAS A RECALL ISSUED ON NEWER RAM MODELS FOR THIS PART BUT NOT ON THIS YEAR MODEL. THE 2015 RAMS HAVE THE SAME SAME PROBLEM WITH THE SHIFT SELENOID PACK BUT I DON'T KNOW IF ANYONE HAS DONE ANY INVESTIGATION ON THIS FACTORY DEFECT. IT IS VERY COSTLY TO REPAIR AND VERY COMMON. MY CAR WAS IN MOTION AT A LOW SPEED. WHEN THE PROBLEM OCCURRED. WHEN THE SELENOID PACK FAILED.IT GOT STUCK ON 4TH GEAR AND IT WOULD NOT GO INTO DRIVE.

ON SATURDAY POWER STEERING WENT OUT WHILE I WAS TURNING INTO A GAS STATION IN THE AFTERNOON. DROVE IT BACK TO THE HOTEL AND LEFT IT PARKED OVER NIGHT AND NEXT MORNING SUNDAY POWER STEERING STARTED WORKING AGAIN. LATER THAT SUNDAY NIGHT I LEFT TO GO TO THE GROCERY STORE AND POWER STEERING STOPPED WORKING AGAIN. THEN MONDAY MORNING I WENT TO WORK AND POWER STEERING WORKED AGAIN. NO MORE ISSUES SINCE THEN AND THAT WAS IN DECEMBER OF 2020, NOW YESTERDAY 3/11/21, POWER STEERING GOES OUT INTERMITTENTLY GOES OUT WHILE DRIVING WHEN I'M MAKING A SHARP TURN OR CORNER THEN WHILE I'M DRIVING STRAIGHT THE POWER STEERING COMES BACK ON. VERY SCARY AND DANGEROUS WHEN IT HAPPENS WHILE DRIVING. IF THE TRUCK IS STATIONARY AND I TURN THE STEERING WHEEL HARD IN ONE DIRECTION OR THE OTHER THE POWER STEERING GOES UP AND COMES RIGHT BACK. I HAVE A VIDEO OF IT GOING OUT WHEN I WAS SITTING IN A PARKING SPOT WHEN I TURN THE STEERING WHEEL IT GOES OUT. BUT I CAN'T UPLOAD A VIDEO.

2015 RAM 1500 ECODIESEL CREW CAB. WHILE DRIVING DOWN THE ROAD THE VEHICLE WILL AUTOMATICALLY SHIFT INTO PARK. THE SHIFT KNOB LIGHTS UP ALL LIGHTS AND THEN WILL SHIFT THE TRANSMISSION INTO PARK. ALL DOORS ARE CLOSED AND VEHICLE IS IN MOTION. WHEN THIS HAPPENS I HAVE HAVE TO TURN THE SHIFT KNOB INTO PARK SOMETIMES THE SHIFT KNOB WILL NOT ALLOW ME TO TURN IT TO PARK. ONLY WAY TO RESOLVE THIS SITUATION WHEN IT OCCURS IS TO TURN THE VEHICLE IGNITION OFF THEN RESTART. THIS HAPPENS ON A REGULAR BASIS. ALMOST CAUSED ME TO GET INTO AN ACCIDENT NUMEROUS TIMES. ALSO WHEN THIS OCCURS THE THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT WILL COME ON AND STAY ON. THIS IS VERY DANGEROUS AND COULD RESULT IN AN ACCIDENT.

MY STEERING HAS BEEN GETTING STIFF LATELY, ON BOTH RIGHT AND LEFT TURNS AS I'M DRIVING. MY HUSBAND FIRST NOTICED IT ABOUT A WEEK AND A HALF AGO. MY BALL JOINTS AND TIRE RODS ARE IN EXCELLENT CONDITION, NO UNEVEN WEAR ON MY TIRES. IT'S ALL JUST IN THE STEERING WHEEL. MY HUSBAND LOOKED UP THE PREVIOUS RECALL ON THE TRUCK BACK IN 2016 ON THE STEERING, HE IS NOTICING THE SAME THING HAPPEN AS LISTED IN THAT RECALL. HOWEVER THERE IS NO RECALL ON MY STEERING. I'M NOT SURE IF THAT RECALL HAD EVER BEEN DONE OR NOT BUT SOMETHING IS GOING ON WITH MY TRUCK.

THERE SEEMS TO BE WATER COMING INTO THE CAB SOMEWHERE. I GRABBED THE ASSIST HANDLE WHEN GETTING INTO THE TRUCK, AND WATER STARTED COMING OUT OF THE SCREW COVERS. I DON'T KNOW WHERE THIS WATER IS COMING FROM, BUT I AM SURE IT CAN TRAVEL DOWN INTO MY DASH AND POTENTIALLY CAUSE RUSTING AND ELECTRICAL PROBLEMS INSIDE MY TRUCK WHERE IT SHOULD NOT BE EXPOSED TO WATER.

JUST LIKE SO MANY OTHERS, THE AIR RIDE SUSPENSION SERVICE IMMEDIATELY MESSAGE COMES ON AT DIFFERENT TIMES. THE TRUCK DEFLATES TO RIDE ON NO SUSPENSION AND BOUNCES AND SWERVES EVERY TIME YOU HIT A BUMP. SUPER DANGEROUS

THE VEHICLE'S AIR SUSPENSION SYSTEM SUDDENLY FAILED DURING DRIVING. THE AIR SUSPENSION SYSTEM CONTROLS THE RIDE HEIGHT OF THE VEHICLE, AND THE RIDE HEIGHT ALSO IMPACTS THE VEHICLE'S STEERING ALIGNMENT. MY UNDERSTANDING IS THAT THE ISSUE IS THAT THE NITROGEN AIR SUSPENSION SYSTEM PERFORMS A SELF-CHECK UPON START-UP AND PURGES A SMALL VOLUME OF AIR AND INGESTS OUTSIDE AIR, WHICH CONTAINS MOISTURE. DURING THE WINTER MONTHS, THIS MOISTURE GETS INTO THE SUSPENSION'S COMPRESSOR, AND CAUSES PREMATURE FAILURE DUE TO FREEZING. THE COST OF REPAIR/REPLACEMENT FOR THIS AIR SUSPENSION COMPRESSOR IS $1200, AND WILL FAIL AGAIN WHEN THE SAME CYCLE REPEATS. CHRYSLER/RAM IS AWARE OF THE ISSUE, AND THERE ARE TSB'S ABOUT AIR SUSPENSION ISSUES, AND MULTIPLE CUSTOMER CARE CASES, BUT THEY REFUSE TO ISSUE A RECALL. IF THIS SYSTEM FAILS DURING DRIVING IT CAN CAUSE A SUDDEN LOSS OF CONTROL DUE TO VEHICLE GEOMETRY CHANGES. I WAS ON A HIGHWAY WHEN THIS HAPPENED, AND HAD TO PULL OVER TO THE SIDE OF THE ROAD, AS THE WARNING SAID SEEK "IMMEDIATE REPAIR" OF THE AIR SUSPENSION SYSTEM. I CONTACTED CHRYSLER, WHICH ACKNOWLEDGED THE ISSUE, AND OPENED A CASE, BUT LATER DENIED THE CASE. THIS ISSUE IS DOCUMENTED AMONG MANY OTHER CHRYSLER AIR RIDE SUSPENSION VEHICLE EQUIPPED OWNERS. THE ONLY RECOURSE IS TO REPLACE THE SYSTEM WITH LIKE PARTS (WHICH FAILS AGAIN), OR TO SWAP THE AIR RIDE SYSTEM FOR TRADITIONAL COILS AND SPRING SUSPENSION, WHICH IS COSTLY. THE AIR RIDE SYSTEM IS A COSTLY FACTORY UPGRADE. HAD CHRYSLER DISCLOSED ISSUES WITH SAID SYSTEM, I WOULD NOT HAVE PURCHASED IT, ESPECIALLY SINCE THIS ISSUE IS MOST PROBLEMATIC FOR COLD CLIMATE OWNERS, WHERE TEMPERATURES DIP BELOW FREEZING. ONE NEED MERELY GOOGLE, "CHRYSLER AIR SUSPENSION FAILURE" AND IT RETURNS "ABOUT 1,260,000 RESULTS".

RECALL VB1/NHTSA 19V-757 WAS ISSUED ON 10/24/2019. THE DOCUMENT THAT RAM SENT TO ME SAID: "IT IS EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." AND IT ALSO SAID THAT POTENTIALLY THERE COULD BE AN ENGINE FIRE! ON 6/15/2020 I SPOKE WITH [XXX] AT IN THE SERVICE DEPARTMENT OF MY DEALER. (NOW OWNED BY LITHIA MOTORS IN BEND OREGON.) HE SAID THE PART WAS NOT AVAILABLE AND THAT HE WOULD PUT ME ON THE WAITING LIST. I CALLED AGAIN ON 1/28/2021 AND SPOKE WITH [XXX]. SHE SAID THE PART WAS STILL NOT AVAILABLE. SHE SAID THAT I WAS #43 ON THE WAITING LIST. I CALLED AGAIN TODAY. (3/1/2021) AND SPOKE WITH [XXX]. HE SAID THAT THE PART WAS NOT AVAILABLE AND SAID I WAS ON THE WAITING LIST, BUT NOW MY PLACE ON THAT LIST WAS WELL OVER 100. I AM FEELING LESS AND LESS SAFE DRIVING THIS VEHICLE. WHAT REMEDIES DO I HAVE TO GET MY RAM TRUCK FIXED? CAN YOU HELP ME? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING ON HIGHWAY, VEHICLE IN FRONT OF ME DRIVING 45 STARTED TO PASS VEHICLE MY TRUCK WENT DEAD AT 55 MPH. TWO LANE HIGHWAY LEFT ME STUCK IN ON COMING LANE. VEHICLES FOLLOWING ME LET ME GET BACK INTO LANE AND MERGE TO SHOULDER SAFELY. THIS WAS A HIGHWAY THAT IS VERY BUSY, THIS SITUATION COULD HAVE BEEN HORRIBLE.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO RON SAYER'S CHRYSLER JEEP DODGE (490 NORTHGATE MILE IDAHO FALLS, ID 83401) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.