2021 RAM 1500 Complaints

The contact owns a 2021 Ram 1500. The contact stated that while driving 55-60 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, who replaced the high-pressure fuel pump under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); with the additional repairs on the low-pressure fuel pump at the Owner's expense. The vehicle was partially repaired. The manufacturer was contacted and opened an investigation. The failure mileage was approximately 102,000.

Every time my truck sits for more than 3 days even in the summer the battery dies. I have to jump this truck more than I jumped anything in life. It has less than 30000 miles on it and I’ve had nothing but trouble with the battery staying charged and the air bag system being jimmied to keep the sensor from not going of by the dealer.

No issues with steering on vehicle in about 81,000 miles since new. Yesterday, started vehicle, no power steering at all, alert light on dash stating power steering problem with electric steering. I stopped and restarted vehicle 3 or 4 times, did not resolve issue. I disconnected battery and reconnected it, did not resolve issue. Vehicle is not driveable, steering is next to impossible.

Alt/Gen failure stopped the truck in the middle of an intersection No transmission power steering lights. Had to walk back home to charge the battery in a driving rain storm leaving the truck in the intersection.

The issue started with power steering failure warning light flashed and then went of a couple times. I could also hear the fan kick on high, then the power steering warning light came on and stay on. When it stayed on, I lost power steering and barely could make a u turn on a 2 lane divided high way. This problem went on randomly for approximately 2+ weeks. The fact that all power steering is lost with little to no notice is a very dangerous situation depending on what and where the vehicle is traveling at the time. I took it to Peters in Longview the dealership, and they said that the Electronic Power Steering needed to be replaced. This situation, symptoms, and diagnosis all are just like the current numerous issues with EPS on Dodge rams including the open investigation. I am very concerned about the failures of these EPS's on Rams,

I bought this truck used from a dealer in 2022. From the start the resting voltage of the car was a problem getting 12.7v and when I was driving it would often only get up to 13.4v. I took it to the dealer and they replaced it completely in 2023. It still shows low resting voltage and driving voltage. I told them and they said it was fine and not to worry. Now for the past 6 months it has been making a whirring sound that gets louder as I accelerate. I took it back to them and they said they didn't hear anything wrong, which is an outright lie. It still hasn't gotten better so I took it to a different mechanic and they said its a bad alternator and that they are very expensive and on back order. I tried setting up an appointment with the dealer to look at it again and they said I am now out of warranty and will charge me a diagnostic fee and if it is the alternator it again isn't covered by the warranty. I have been searching online and this is something thousands of other customers have been experiencing and there is a class action lawsuit about this as well. I am kindly asking that you look into this and if appropriate issue a recall for this. I shouldn't have to pay thousands of dollars to fix an alternator for a truck that only has 60k miles on it. My truck is only worth $29k so having to pay for a repair that is about 7% of my vehicle value is ridiculous.

Rear window glass crumbled/shattered around frame causing leaks around the window and glass fragments to fall out onto roadway. There was a extended warranty issued for this reason on my make and model year of truck due to the frame cracking and allowing water to get into the frame but was told my vehicle wasn't included. I live in Ohio so and water in the frame with fluctuations in temps especially extreme would cause this situation.

In early October 2025, my 2021 RAM 1500 experienced a steering malfunction in which the vehicle attempted to steer on its own without driver input. This created a loss-of-control scenario and posed a serious safety risk to me and surrounding traffic. The vehicle was removed from service immediately and taken to an authorized RAM dealer. Stellantis Customer Care and Fleet Case Management have acknowledged the defect and identified a required replacement part; however, the part has been on national backorder since October 2025. As of December 31, 2025, the vehicle has been out of service for over three months. Stellantis has provided at least ten different estimated repair dates, all of which have passed without resolution. Despite the steering-related nature of the failure, Stellantis has stated there is no active safety recall. The vehicle remains unrepaired due to the unavailability of the required steering-related component. I am concerned that this defect may affect other vehicles and that the prolonged inability to repair a known steering failure presents an ongoing public safety risk. I am submitting this complaint to request formal review of this issue and to document the safety implications of this unresolved steering defect.

I own a 2021 Ram 1500 (“Build to Serve” edition). The airbag/SRS warning light came on around January 2025. The message states that the airbag system needs service. This indicates that the airbags may not deploy properly in the event of a crash, putting my safety and the safety of my passengers at risk. I took the vehicle to the Ram dealership and they confirmed an airbag system failure. They stated the part needed for repair is unavailable and have repeatedly told me there is a parts shortage and a manage allocation part. This has gone on for approximately 1 years, and the problem has not been repaired. The airbag warning remains on continuously. This issue has been documented by the dealer, but the manufacturer has not provided a remedy or replacement part. I am being forced to drive a vehicle with a known airbag safety defect because Ram/Stellantis has failed to supply the necessary repair parts in a reasonable time. I am requesting NHTSA assistance because this is a major safety concern and the manufacturer has not resolved it despite repeated contacts. Vehicle and part are available for inspection if requested.

My bearings in my rear assembly has failed before 100K miles. In addition, I had to replace the eTorque generator before 100K miles.