2013 RAM 1500 Complaints

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352)702-9103) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,990. *BF*JB

POWER STEERING GO OUT THEN COME BACK ON WHILE DRIVING ON STREET AND HIGHWAY. *TR

THE COMPUTER SCREEN WILL NOT LIGHT SO YOU CANT USE ANY OF YOUR CONTROLS HAD TO REPLACE BRAKES SHOCKS AND STRUTS AND CALIPERS SUN ROOF WONT OPEN BACK WINDOW WONT OPEN THE ENGINE LIGHT IS ON SAYING LOW OIL PRESSURE BUT THE GAGE ON THE TRUCK SHOWS IT RIGHT IN THE MIDDLE CANT USE THE RADIO OR THE PHONE OR CONTROL THE AIR OR THE HEAT BECAUSE THAT'S ALL ON THE SCREEN THAT WONT LIGHT UP THE BACK UP CAMERA WONT WORK I CHECKED FOR RECALLS ON THE VIN NUMBER IT SAID THERE WAS NONE THE EXHAUST MANIFOLD TICKS SUPER LOUD WHEN YOU FIRST START IT THEN THE NOISE GOES AWAY AFTER THE TRUCK WARMS UP I HAVE PUT NEW TIRES ON IT TWICE I HAVE THE OIL CHANGED EVERY TIME THAT ITS DUE WITH EXPENSIVE ROYAL PURPLE HAD TO PUT A NEW BATTERY IN IT THE TRUCK MIGHT LOOK NICE BUT I WOULD NEVER PURCHASE ANOTHER ONE !!!!!!!!!!! IT HAS BEEN THE WORST VEHICLE I HAVE EVER PURCHASED AND I AM VERY DISAPPOINTED WITH THE TRUCK AND THE EXPERIENCE !!!!!!!!!0 *TR

WE WERE TRAVELING ABOUT 70 MPH ON I75 SOUTH IN FLORIDA WHEN SUDDENLY THE POWER STEERING FAILED. A WARNING FLASHED ON THE SCREEN. ON TURNING THE MOTOR OFF THE POWER STEERING WOULD TEMPORARILY REGAIN FUNCTION ONLY TO AGAIN FAIL IN A SHORT DISTANCE. LEAVING THE TRUCK VERY HARD TO STEER AND COULD POTENTIALLY CAUSE A VERY BAD CRASH. MILEAGE WAS 52,990 AT THE TIME OF FAILURE. *TR

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 146,000.*DT*JB

MY VEHICLE IS PROMPTING A WARNING SIGN ON THE DASH SCREEN STATING "SERVICE AIRBAG SYSTEM". SINCE IT STARTED, THE SCREEN ON MY DASH STARTED GLITCHING A FEW MINUTES WHILE DRIVING OR IDLING, THEN IT'LL PROMPT THE WARNING STATEMENT AGAIN. NOT SURE IF RELATED, BUT EVER SINCE THAT HAPPENED, ANOTHER ELECTRICAL COMPONENT STARTED ACTING UP SUCH AS MY AIR CONDITIONING AND TPMS LIGHT. THE A/C COMES ON AND OFF WHEN TURNED USING THE COLD. HOWEVER, IF HEAT IS USED, IT SEEMS WORK FINE. THE TPMS I'M NOT SURE IF RELATED, BUT I KNOW ALL THESE SYMPTOMS FOLLOWED AFTER THE AIR BAG WARNING STARTED. I FIRST NOTICED THE ISSUE A FEW MONTH'S BACK WHEN I GOT IN THE TRUCK AND STARTED IT. A WEEK AFTER, THE A/C STARTED ACTING UP. I'M APPALLED TO FIND OUT THAT THIS WASN'T A PART OF THE AIRBAG SAFETY RECALL. I'VE LOOKED UP THE ISSUE AND FOUND THAT THERE ARE MANY OTHER CUSTOMERS EXPERIENCING THIS SAME PROBLEM WITH THEIR VEHICLES. SO FAR, I'VE BEEN FORTUNATE TO NOT HAVE AN INCIDENT YET, BUT I'M ALSO TERRIFIED THERE MIGHT BE ONE IN THE FUTURE. ANY HELP FROM THE NHTSA WOULD BE GREATLY APPRECIATED. *TR

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE STEERING CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING RETURNED TO NORMAL OPERATION AFTER APPROXIMATELY 45 SECONDS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,259.

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING FAILED WHILE HIS DAUGHTER WAS MOVING THE VEHICLE OUT OF THE DRIVEWAY AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CHECK POWER STEERING WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE MAIN SECURITY MODULE CAUSED THE POWER STEERING FAILURE AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,669.

RECENTLY,, AFTER DRIVING OUT TO CAPTIVA ISLAND IN FORT MYERS, I GOT BACK IN MY 2013 RAM 1500 TRUCK (A HEMI) AND HAD NO POWER STEERING. I HAD TO MANAGE DRIVING OVER BRIDGES AND WATER WAYS TO GET BACK HOME WITH GREAT DIFFICULTY. IF THIS HAD HAPPENED WHILE I WAS ON THE BRIDGE OVER WATER IT COULD HAVE BEEN QUITE SCARY. ON INVESTIGATING SAW THAT THIS HAS BEEN A SAFETY RECALL ITEM ON LATER MODELS LIKE 2015 AND 2016, WHY NOT THE 2013. IT IS THE SAME PART AND WAS THE FIRST YEAR FOR THE ELECTRONIC POWER STEERING ASSIST. THIS IS COSTING $2300.00 TO FIX AS THE WHOLE RACK AND PINION STEERING NEEDS REPLACING. THE MOST EXPENSIVE THING POSSIBLE AS WELL AS BEING A GRAVE SAFETY ISSUE. PLEASE INVESTIGATE THIS. THE TRUCK HAS LESS THAN 60,000 MILES. *TR

MY TPMS INDICATOR DASH LIGHT CONTINUES TO ILLUMINATE AND THEN TURN THEMSELVES OFF AT THEIR OWN CHOOSING. I CONFIRMED MY TIRE PRESSURE READINGS ARE ACCURATE WITH A PRESSURE GAUGE AND MY TIRE PRESSURE IS BELOW THE TIRE OR VEHICLE DOOR FRAME RECOMMENDED TIRE AIR PRESSURE. THERE IS NO BEARING ON WHETHER OR NOT THE AMBIENT AIR TEMPERATURE IS ABOVE OR BELOW A CERTAIN TEMPERATURE. MY TIRES ARE OEM STOCK TIRE SIZE RECOMMENDED FOR MY VEHICLE. I REPLACED THE TPMS DEVICES WHEN I BOUGHT MY NEW TIRES 1.5 YEARS AGO. *TR