2015 RAM 1500 Complaints

THE TRUCK WAS STARTED AND MOVED FROM ONE SIDE OF THE DRIVEWAY AND MOVED TO THE OTHER SIDE OF THE DRIVEWAY. THE TRUCK WAS TURNED OFF AFTER BEING MOVED. ABOUT 20 MINUTES AFTER THE TRUCK WAS TURNED OFF IT WAS FOUND ON FIRE. THE TRUCK WAS COMPLETELY ENGULFED AT THAT POINT AND HAD ALSO CAUGHT THE FRONT OF THE GARAGE ON FIRE. THE TRUCK WAS A COMPLETE LOSS AND THE FRONT OF THE GARAGE HAD SIGNIFICANT DAMAGE.*DT*JB

MY VEHICLE LOST POWER AND WAS UNABLE TO DRIVE WHILE DRIVING ON INTERSTATE 94. I WAS WITH MY 2 YEAR OLD TODDLER AND HAD TO WAIT FOR A TOW TRUCK AND MY WIFE TO PICK US UP. I HAD THE VEHICLE TOWED BACK HOME TO MY LOCAL MECHANIC TO LOOK AND DIAGNOSE THE PROBLEM. THE DIAGNOSED THE ISSUE AS A CRANK SENSOR TONE RING. THEY ALSO NOTIFIED ME THERE WAS A RECALL COMING FOR THIS ISSUE. I CONTACTED FCA AND WAS DIRECTED TO TOW THE VEHICLE TO A CERTIFIED DEALER. I TOWED THE VEHICLE OVER TO THE DEALER AND THEY DETERMINED THE ISSUE IS THE SAME AS MY LOCAL MECHANIC DETERMINED. I AM ALSO BEING TOLD THERE IS CURRENTLY NOT A FIX FOR THIS PART, ONLY A TEMPORARY FIX. FCA SAID THEY WILL NOT PAY FOR ANY OF THE TOWING AND DIAGNOSTICS. SINCE IT WAS THERE FAULTY PART THAT CAUSED ME TO BECOME STUCK ON THE SIDE OF AN INTERSTATE I AM LOOKING TO BE COMPENSATED FOR THE REPAIRS, DIAGNOSTICS, AND TOWING. THIS IS A SAFETY ISSUE AND I WILL BE WITHOUT A VEHICLE FOR "QUITE AWHILE" ACCORDING TO THE DEALER. THE FCA RECALL NUMBER IS W58.

IVE RECEIVED SOME RECALLS ON MY 2015 RAM. THE EXHAUST GAS RECIRCULATION (EGR) COOLER AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE.ALSO DAMAGING THE INTAKE MANIFOLD. IVE BEEN WAITING 4 MONTHS FOR THE PARTS, IN THE MEANTIME THE INTAKE IS GETTING DAMAGED. THE OTHER RECALL THE MAGNETIC MATERIAL ATTACHED TO THE TONE WHEEL PROVIDES A SIGNAL TO THE CRANKSHAFT POSITION SENSOR. IF THIS SIGNAL MATERIAL IS LOST, THE ENGINE LOSES ITS ABILITY TO SYNCHRONIZE INJECTOR PULSES AND CAM TIMING. THIS LOSS OF CRANKSHAFT POSITION CAN RESULT IN AN ENGINE STALL, AS WELL AS LOSS OF THE ABILITY TO RESTART THE ENGINE.THE REMEDY IS TO UPDATE THE POWERTRAIN CONTROL MODULE SOFTWARE TO MAINTAIN VEHICLE PROPULSION BY READING THE CAMSHAFT POSITION SIGNAL IN THE EVENT THAT CRANKSHAFT POSITION SIGNAL IS LOST. HOW IS UPDATING SOFTWARE GOING TO PREVENT SOMETHING FROM COMING APART WHY NOT REPLACE THE PART.

THE VEHICLE SUSPENSION FAILS AT RANDOM TIMES AND THE TRUCK BOUNCES VIOLENTLY, BUT NOT ALL CORNERS OF THE VEHICLE, WHICH CAUSES ALMOST UNCONTROLLABLE SWERVING. THE SUSPENSION THEN RIDES ON THE BUMP STOPS AND HITS ALL BUMPS VERY HARD. SOMETIMES YOU CAN STOP, SHUT DOWN AND RESTART, LET THE VEHICLE IDLE FOR A FEW MINUTES AND IT WILL SOLVE THE PROBLEM TEMPORARILY. YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN AND IT CAN HAPPEN VERY SWIFTLY. SO FAR I'VE MANAGED TO CONTROL IT, BUT AM AFRAID THAT SOMETIME WHEN TOWING MY TRAVEL TRAILER IT WILL CAUSE LOSS OF CONTROL AND BE THE CAUSE OF AN ACCIDENT WITH POSSIBILITY OF SERIOUS INJURIES. I SELECTED A DATE BELOW, BUT IT HAS HAPPENED AT LEAST 10 TO 20 TIMES! YOU DON'T GET THE OPTION TO PICK MULTIPLE DATES. I HAVE TALKED TO SEVERAL RAM DEALERS AND NONE SEEM TO HAVE ANY IDEA WHAT TO DO ABOUT IT. FIAT CHRYSLER MUST ADDRESS THIS ISSUE BEFORE SOMEONE IS KILLED OR VERY SERIOUSLY INJURED. I HAVE NO DOCUMENTATION BECAUSE THE DEALERS ADMIT THEY HAVE NO IDEA, SO I HAVEN'T TAKE IT IN. ONLINE FORUMS FOR RAM INDICATE THAT THERE ARE MANY TRUCKS EXHIBITING THESE SYMPTOMS. ONCE WHEN IT HAPPENED I WAS TOWING MY TRAVEL TRAILER (APPROXIMATELY 6,000 LBS.) AND IT SWERVED SO VIOLENTLY THAT MY WIFE SCREAMED AND THOUGHT WE WERE GOING TO CRASH!

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL BANGING SOUND DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE CONTACT CALLED ADDY'S HARBOR DODGE RAM FIAT (4849 US-501, MYRTLE BEACH, SC 29579, (843) 492-7348) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V661000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 67,500.

2 DIFFERENT TIMES WHEN I START MY TRUCK THERE IS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CANNOT FIND A PROBLEM. THERE IS A RECALL ON SOME TRUCKS SAME YEAR AND MAKE BUT MY TRUCK'S VIN # DOES NOT FALL WITHIN RECALL #'S ALTHOUGH IT IS HAVING SAME PROBLEM AS RECALL- COMPANY WILL NOT COVER.

ON SEVERAL OCCASIONS ONCE THE TRUCK IS PUT IN PARK IT WILL JUMP INTO REVERSE. THIS HAS CAUSED TWO ACCIDENTS. THE FIRST ONE CAUSED DAMAGE TO MY GARAGE DOOR, AND THE SECOND ONE CAUSED DAMAGE TO SOMEONE'S VEHICLE.

MY RAM 1500 TRUCK HEMI ENGINE STARTED WITH A TICKING SOUND, THEN DEVELOPED INTO A STALLING ISSUE AND A CHECK ENGINE LIGHT DISPLAY. THE DODGE RAM DEALER SAID IT IS AN ISSUE WITH THE ENGINE LIFTERS AND REQUIRES THE DISMANTLING OF THE ENTIRE ENGINE TO FIX. THE SERVICE WRITER ADVISED ME THAT THIS WAS A DANGEROUS CONDITION, AND IF NOT REPAIRED THE ENGINE WOULD BLOW UP! I DID SOME RESEARCH AND THIS ISSUE IS RAMPANT OF THE RAM TRUCKS WITH THE HEMI ENGINE. THERE ARE MANY VIDEOS ON YOUTUBE DISCUSSING THIS PROBLEM, AND THE MECHANICS ON THESE VIDEOS SAY THAT THIS PROBLEM IS EXTREMELY WIDESPREAD. THE REPAIR WOULD COST OVER $ 6,000. I HAVE SAVED SOME OF THE VIDEOS AND WILL GLADLY SHARE THEM WITH YOU IF NEEDED.

TL* THE CONTACT OWNED A 2015 RAM 1500 ECO DIESEL. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:19V757000(ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HENDRICK CHRYSLER DODGE JEEP RAM FIAT WILMINGTON (219 S COLLEGE RD, WILMINGTON, NC 28403). WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE CONTACT STATED WHILE DRIVING ABOUT 55 MPH, THE CHECK ENGINE ILLUMINATED. THE CONTACT STATED HE STOPPED AND CHECKED THE VEHICLE AND SAW NO VISIBLE ISSUES SO HE CONTINUED TO DRIVE HOME. THE CONTACT STATED WHEN HE PULLED INTO HIS DRIVEWAY THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED WHEN THE VEHICLE STALLED HE GOT OUT AND NOTICED SMOKE COMING FROM THE ENGINE. THE CONTACT STATED HE TRIED TO PUT THE FIRE OUT HIMSELF WITH A FIRE EXTINGUISHER. HOWEVER, THE FIRE DEPARTMENT WAS CALLED AND PUT THE FIRE OUT. THE CONTACT STATED THE VEHICLE WAS AT HIS RESIDENCE AND CURRENTLY WAITING FOR THE INSURANCE ADJUSTER. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED BOB RICHARDS CHRYSLER DODGE JEEP RAM (1666 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829; (803) 663-9500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE THROTTLE FAILURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.