2013 RAM 1500 Complaints

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE MESSAGE CENTER DISPLAYED "POWER STEERING FLUID LOW" AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. ROB LAMBDIN'S UNIVERSITY DODGE (5456 UNIVERSITY DR, DAVIE, FL 33328) WAS CONTACTED AND RECOMMENDED THAT THE VEHICLE BE TOWED TO THEIR FACILITY. THE DEALER DETERMINED THAT THE ELECTRIC POWER STEERING UNIT AND HARNES NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 71381486. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,824.

MY ENTIRE DASH, RADIO AND ALL ELECTRONICS IN TRUCK SHUT DOWN WHILE DRIVING. I CAN STILL DRIVE THE TRUCK AS THE ENGINE, STEERING AND BRAKING STILL WORKS. THE DASH CYCLES LIKE I HAVE JUST TURNED THE TURN ON. I HAVEN'T BEEN ABLE TO CATCH THIS ON VIDEO AS IT HAPPENS AND SCARES ME SO I KEEP WATCHING THE ROAD. I HAVE TAKEN IT TO THE DEALER AND THEY CAN'T REPLICATED IT. I HAVEN'T BEEN ABLE TO PIN DOWN WHY IT HAPPENS YET IT SEEMS TO BE HAPPENING MORE OFTENT. NOW MY DASH LIGHTS ARE STARTING TO FLICKER AND FLASH. THIS IS VERY VERY DISTRACTING ESPECIALLY AT NIGHT. I HAVE VIDEO OF THIS HAPPENING.

TWO SEPARATE OCCASIONS, FIRST INCIDENT PUT VEHICLE INTO PARK LEFT RUNNING CAME BACK TO VEHICLE AND IT HAD ROLLED FORWARD INTO FRONT OF GARAGE. SECOND INCIDENT PARKED TURNED VEHICLE OFF AT TOP OF DRIVEWAY WOKE UP NEXT MORNING TO FIND VEHICLE AT BOTTOM OF THE DRIVEWAY.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PARKED IN A NEARBY PARKING LOT AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,969.

I AGREED TO PURCHASE THIS TRUCK, BUT IT HAD A RECALL ON THE TAILGATE. WHEN I GOT HOME I COULDN'T QUITE USE THE TAILGATE. THE DEALER IS SAYING TO YOU THE NATIONAL HIGHWAY THAT THEY FIXED IT AND THEY WILL GET PAID FOR IT. I AS THE CUSTOMER WILL HAVE TO FIGHT OR HAVE TROUBLES DOWN THE ROAD, LITERALLY! THEY CHECKED OFF THE REPAIR AND HAVE BEEN RUSHING ME TO SIGN OVER THE TITLE. GARBER SAGINAW, MI IS THE DEALER

INTERIOR DOOR LOCK/UNLOCK BUTTON LOCATED ON INTERIOR DRIVERS DOOR PANEL WILL NOT FUNCTION, I.E. WILL NOT LOCK, UNLOCK THE DOORS. KEY FOB WILL LOCK/UNLOCK DOORS, BUT NOT DOOR PANEL BUTTONS AT ANY TIME, MOVING OR STATIONARY. WINDOW FUNCTION BUTTONS WERE NOT WORKING, BUT HAVE STARTED WORKING ON THEIR OWN. BUT THE INABILITY TO LOCK OR UNLOCK THE DOORS SEEMS LIKE A HUGE SAFETY FACTOR. THEY DID WORK INITIALLY, SUDDENLY STOPPED WORKING RECENTLY.

WAS NAVIGATION THROUGH A PARKING LOT WHEN THE ELECTRIC POWER STEERING FAILED RESULTING IN ALMOST ZERO ABILITY TO TURN THE TRUCK. THANKFULLY I WAS GOING SLOW AND ABLE TO STOP IMMEDIATELY. SHUT THE TRUCK OFF AND RESTARTED, EPS WAS FUNCTIONING NORMAL. WAS ABLE TO MAKE IT HOME. NEXT TIME STARTING TRUCK, EPS IS NON FUNTIONAL. IT IS LITERALLY ALMOST IMPOSSIBLE TO STEER THIS TRUCK. IT DOES NOT REVERT TO MANUAL STEERING. I CURRENTLY MULTIPLE MANUAL STEERING VEHICLES AND THE RAM IS INFINITELY HARDER TO STEER EVEN WHILE IN MOTION. I PURCHASED THE VEHICLE NEW AND IT CURRENTLY ONLY HAS ROUGHLY 23K MILES ON IT. HAS HARDLY EVER EVEN BEEN RAINED ON. RAM HAS ACTIVE RECALLS FOR EPS ISSUES FOR LATER MODELS BUT REFUSES TO ADDRESS EARLIER MODELS.

WHILE DRIVING DOWN THE ROAD THE ELECTRONIC STEERING WENT OUT WHILE I WAS IN A TURN I COULD NOT STEER THE VEHICLE AND THIS CAUSED ME TO CROSS INTO ONCOMING TRAFFIC AND SLIDE OFF THE ROAD BEFORE I COULD STOP. AFTER 30 MIN OF TRYING TO RESTART THE VEHICLE THE MESSAGE TO SERVICE THE EPS SYSTEM WAS GONE AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AS I WAS PULLING INTO THE DEALER IT HAPPENED AGAIN AND ALMOST HIT NEW VEHICLES IN THE LOT. THE TECHNICIAN SCANNED THE VEHICLE AND REPORTED THAT FCA WAS OR IS ISSUING A VB9 RECALL TO FIX THIS PROBLEM, THEY WILL NOT AUTHORIZE MY VEHICLE TO BE FIXED AND NO ONE HAS CALLED ME SINCE I GOT A CASE NUMBER ON FRIDAY THE CASE NUMBER IS 68148835

UPON STARTING ENGINE AND BACKING FROM CARPORT I NOTICED STEERING WAS STIFF AND 'SERVICE POWER STEERING' NOTICE AND SYMBOL WERE DISPLAYED ON DASH. ABSOLUTELY NO ELECTRIC POWER STEERING ASSIST. TRIED RESTARTING ENGINE BUT PROBLEM PERSISTED. I HAD NO WARNING SIGNS WHATSOEVER, AS THE POWER STEERING HAD BEEN OPERATING EXACTLY AS USUAL THE EVENING BEFORE. THANKFULLY THE FAILURE HAPPENED AS I STARTED THE VEHICLE INSTEAD OF NEGOTIATING A CURVE OR DRIVING IN TRAFFIC. THIS FAILURE HAPPENED WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE. THESE MILES WERE ALMOST EXCLUSIVELY NORMAL HIGHWAY MILES ON GOOD, POTHOLE AND CONSTRUCTION FREE ROADS. A PART AS INTEGRAL TO THE SAFETY AND OPERATION OF A VEHICLE AS THE ENTIRE STEERING RACK SHOULD NOT FAIL WITHIN 46,000 MILES WITHOUT SOME RESPONSIBILITY SHOULDERED BY THE MANUFACTURER, IN MY OPINION. THE STEERING RACK ALONE WAS $1875.00 NOT INCLUDING LABOR OR TAXES.

WHILE BACKING INTO MY PARKING SPACE AT WORK MY 2013 RAM 1500 EXPRESS LOST POWER STEERING. THE SERVICE POWER STEERING LIGHT CAME ON AND I LOST THE ABILITY TO STEER. THE ELECTRIC MOTOR COULD BE HEARD TRYING TO TURN THE RACK AND PINION BUT THE TIRES WHERE EXTREMELY DIFFICULT TO TURN. THIS HAPPENED AT 60,000 MILES WITHIN 2 WEEKS OF SENDING MY VEHICLE IN TO THE DEALERSHIP TO FIX RECALLS I HAD.