2015 RAM 1500 Complaints

PURCHASED NEW: 08/03/2015 FIRST ENGINE FAILED 4/27/18 (WAS REPLACED UNDER WARRANTY) TRAVELING 65MPH ON I-495 BELTWAY AND IN THE SPAN OF 10 SECONDS, ALL DASH LIGHTS CAME ON, THE ENGINE MADE A TERRIBLE GRINDING NOISE, AND IT COMPLETELY DIED ON THE SHOULDER. EMISSIONS SETTLEMENT: 05/2019 (100K WARRANTY INFO FROM DATE OF EMISSIONS SOFTWARE UPDATE). DRASTIC LOSS IN MPG (5MPG), POWER, AND TURBO LAG AFTER EMISSION SOFTWARE UPDATE. SECOND ENGINE FAILED: 8/03/2020. TRAVELING 65MPH ON I-83. NO LIGHTS, ONLY A ENGINE KNOCKING SOUND. REROUTED TO DEALER 1 MILE AWAY, AND IT COMPLETELY DIED 1/2 MILE LATER. MAJOR RECALLS OVER THE SHORT LIFE OF THIS TRUCK, AND NOW FCA IS POTENTIALLY UNWILLING TO COVER THE COST OF THE 3RD ENGINE, EVEN THOUGH IT ONLY HAS ~30K MILES ON IT. DEALERSHIP TOLD ME IN WRITING THE BLOWN ENGINE WAS COVERED UNDER WARRANTY AND THAT THE NEW ENGINE WAS ON ORDER. THEN THEY TOLD ME THE FOLLOWING DAY THAT IT WAS NOT COVERED OR ORDERED. THE PART WARRANTY IS 2 YEARS (FOR A DIESEL ENGINE), WHICH I MISSED BY 2 MONTHS. I'VE ONLY BEEN DRIVING 1 WEEK OUT OF THE MONTH DURING COVID, SO THIS RECENT PROBLEM WOULD HAVE HAPPENED INSIDE THE 2-YEAR PART WARRANTY IF COVID HAD NOT HAPPENED. NOW I'M SPENDING MY OWN TIME AND MONEY TO PAY THE DIAGNOSTIC AND TOWING FEES FOR A 2ND RAM DEALERSHIP TO DO A FULL ENGINE TEARDOWN. I ALSO DON'T HAVE ANOTHER VEHICLE, SO I HAVE HAD TO TAKE PERSONAL DAYS AT WORK WHEN I CAN'T BORROW VEHICLES FROM FAMILY. I PROVIDED FCA A LINK TO A FOLDER CONTAINING EVERY SERVICE RECORD, PURCHASE DATA AND PREVIOUS CONVERSATIONS WITH VARIOUS DEALERS WHEN THE 1ST ENGINE BLEW AS WELL AS THE EMISSIONS SETTLEMENT. FCA CASE MANAGERS HAVE BEEN FRIENDLY AND POLITE, BUT NO ONE SEEMS TO THINK THERE IS ANYTHING THAT CAN BE DONE TO FIX THIS PROBLEM.

HELLO I JUST SAW THE RECALL FOR.THE RAM 1500 NO :20V-475 WHICH IS A COMMON FAILURE PART ON THOSE TRUCK. ANOTHER MAJOR FAILURE PART ON THOSE TRUCK IS THE MAIN BEARING ON THE CRANKSHAFT. WHEN THEY FAIL THE BASE OF.THE MOTOR EXPLODE AND IS A TOTAL LOSS. FCA ADMITTED THE PROBLEM WHEN THEY CHANGE THE OIL GRADE. BUT THEY STILL FAIL ALOT. WHEN THEY FAIL THE TRUCK ALSO LOST ALL THE POWER SINCE THE ENGINE SUDDENTLY STOP WORKING AND SEND PIECE FLY UNDER THE TRUCK RISKING INJURY OTHER PEOPLE FOLLOWING. THEY ARE SEVERAL BEARING FAILURE OF THOSE ECODIESEL ENGINE. I DIDNT EXPERIENCE THIS BUT ONLINE THOSE BEARING ARE REFERED AS TICKING BOMB. NOBODY KNOW WHEN THEY FAIL, BUT THEY WILL EVENTUALLY. SOME PEOPLE HAD THIEIR MOTOR CHANGED UP TO THREE TIME. MOST OF THEM ARE 14-15 TRUCK SINCE THEY RUN ON OLD OIL SPECIFICATION. BUT THE 16-18 STILL FAIL . ACCORDING TO A STUDY ON A FAILED ENGINE , ITS SUPPOSED DUE TO A LACK OF BEARING LUBRIFICATION. THE OIL KEY AND HOLE GET CLUGGED ( MOSTLY BY SOOT PROBABLY FROM THE EGR ) SO THE BEARING WONT GET LUBRICATED , OVERHEAT, FAILED SEND THE PISTON AND ROD INTO THE OIL PAN, WHICH RESULT OF A CATASTROPIC FAILURE SEND OIL AND PARTS ON THE ROAD SOMETIME AT HIGHEAY SPEED, WHICH RESULT AS A PARTIAL BRAKE AND STEERING LOSS. SOME FAILED AT HIGHER MILLAGE SUCH AS 90 000 MILES AND SOME FAIL UNDER 20 000 MILES

WHILE DRIVING ON THE FREEWAY PULLING A SMALL 16 FT. CAMPER (I77 NB, MM ~68 IN NORTH CAROLINA), I NOTICED A LOSS OF ENGINE POWER AND CHECK ENGINE LIGHT ILLUMINATED ALONG WITH OTHER WARNING LIGHTS, I TRIED THE ACCELERATOR AND THE ENGINE DID NOT RESPOND. I WAS ABLE TO PULL SAFELY ONTO THE SHOULDER AND POPPED THE HOOD WHERE I NOTICED FLAMES. I TOLD MY FAMILY TO EXIT THE VEHICLE AND TRIED TO EXTINGUISH THE FLAMES (WITH A FIRE EXTINGUISHER FROM MY CAMPER) TO NO AVAIL. WE CALLED 911 AND WAITED FOR THE FIRE CREW TO ARRIVE. THE VEHICLE IS A COMPLETE LOSS. THERE IS A RECALL ON THE VEHICLE (19V-757) REGARDING EGR ISSUES AND POTENTIAL FOR ENGINE FIRE. THE VEHICLE WAS IN THE LOCAL DEALER AND HAD THE RECALL PERFORMED ON MAY 18TH. THE RECALL WAS LISTED AS COMPLETE AND INSPECTED, HOWEVER AFTER REPORTING THE INCIDENT TO FCA, THE STATUS OF THE RECALL ON MY VEHICLE HAS BEEN CHANGED TO OPEN. ATTACHED YOU WILL SEE PHOTOS OF THE SHOP VISIT SHOWING RECALL COMPLETION. I ALSO HAVE A SCREEN SHOT OF THE INITIAL VIN LOOK UP ON 8/8/2020 SHOWING THE RECALL COMPLETED, HOWEVER THERE IS NOW AN UPDATE SHOWING THE RECALL AS OPEN, UPDATED ON 8/17/2020. THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT, HOWEVER I WAS QUICK TO EXIT THE VEHICLE, OBSERVE THE FIRE AND TELL MY FAMILY TO EXIT. I REPORTED THE INCIDENT TO FCA CASE [XXX] WHO HAVE SENT OUT AN INVESTIGATOR TO THE VEHICLE. FCA TODAY ISSUED ME A STATEMENT SAYING THE INFORMATION AT HAND DOES NOT PERMIT THEM TO ASSOCIATE THE FIRE WITH A MANUFACTURING OR ASSEMBLY ERROR. GIVEN THE GRAVITY OF THE FIRE, DAMAGE TO MY VEHICLE AND POTENTIAL INJURY TO PEOPLE I FEEL THAT IF THE CAUSE CANNOT BE ASCERTAINED OR CORRECTED IT SHOULD BE REPORTED AS A POTENTIAL SAFETY ISSUE FOR FURTHER INVESTIGATION.*DT*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*DT*JB

RIGHT FRONT BRAKE CALIPER LOCKED UP CAUSING FRONT WHEEL TO SMOKE AND CREATE FIRE RISK. LEFT FRONT CALIPER LOCKED UP 10 MONTHS AGO CAUSING THE SAME PROBLEM WITH HEAVIER SMOKE. I FILED A REPORT LAST YEAR FOR THE LEFT FRONT CALIPER.

I ALMOST GOT T BONED/HIT BY A CAR WHEN I PULLED OUT INTO TRAFFIC AND THE TRUCK LAGGED AND FINALLY PICKED UP SPEED. THEN MY HUSBAND ALMOST GOT US T BONED/HIT WHEN HE PULLED OUT AND THE TRUCK LAGGED AGAIN AND WOULD NOT PICK UP. I HAD ENOUGH TIME TO YELL AT HIM TO GO AND HE SAID" I'M TRYING, I'M PUSHING THE ACCELERATOR BUT IT WON'T GO." THERE WAS A SAFE DISTANCE IN BOTH INSTANCES TO NORMALLY PULL OUT BUT THIS TRUCK IS A REAL DANGER TO DRIVE. I THOUGHT I WAS CRAZY AND JUST TRYING TO GET USED TO THE VEHICLE I HAD JUST PURCHASED. NEXT OCCURRENCE, I HAD MY CHILDREN IN THE TRUCK WITH ME AND WE HAD PICKED UP DINNER AND MILKSHAKES. I WAS GOING UP A SMALL HILL AND THE TRUCK LAGGED, YET AGAIN, WHEN IT DID PICK UP IT SPILLED THE MILKSHAKES IN MY SONS LAP. HE WAS EXTREMELY DISAPPOINTED AND MY DAUGHTER WAS TOSSED BACK IN THE REAR SEAT. THIS VEHICLE IS DANGEROUS AND I TOTALLY REGRET BUYING IT. I FEEL LIKE THIS WAS A HUGE MISTAKE. TO ADD INSULT TO INJURY, IT HAD A VERY LOUD FAN NOISE THAT I WAS CONCERNED ABOUT. NOW IT SMELLS LIKE AN ANTIFREEZE LEAK BUT I CAN NOT FIND IT. THE TEMP RAN HOT AND I IMMEDIATELY PULLED OVER. I DISCOVERED THE ANTIFREEZE LOOKED LOW, WE ADDED ANTIFREEZE. THE OIL WAS JUST CHANGED BY THE DEALER WHEN I PURCHASED IT. NO FLUIDS SHOULD BE LOW. THIS WAS A GIGANTIC MISTAKE OF A PURCHASE. NOW THAT I SEE THERE IS A RECALL, I ASSUME WE WILL DIE BY GETTING HIT BY ANOTHER VEHICLE OR WE WILL DIE BY FIRE, TAKE YOUR PICK! I WAS A HUGE DODGE FAN SINCE I OWNED A 3500 BEFORE, THIS TRUCK CAN NOT HOLD A CANDLE TO MY OLD DODGE. I AM EXTREMELY DISAPPOINTED IN THE ECO DIESEL!!

VEHICLE HAVING A TICKING NOISE FROM TOP OF ENGINE AFTER LOW MILEAGE. THERE HAS BEEN MANY COMPLAINTS OF THIS KIND OF PROBLEM. IT APPEARS THE PROBLEM IS BAD MANUFACTURED VALVE & CAMS. I AM CONCERNED THAT THIS COULD CAUSE ENGINE CEASED ON HIGHWAY, I HAVE A V6 ENGINE, THE MANUFACTURE HAD FIXED LEFT SIDE UNDER WARRANTY, BUT NOW HAVE THE SAME PROBLEM ON THE RIGHT AND WARRANTY HAS EXPIRED. I FEEL THIS SHOULD HAD BEEN A RECALL AND NOT WARRANTY DUE TO THE MANUFACTURE KNOWN THAT THEY HAVE THIS PROBLEM, THERE IS A LOT OF THE SAME COMPLAINT ON THE INTERNET , THEY ONLY REPAIRING IT UNDER WARRANTY OR NOT IF IT FAILS AND NOT ADDRESSING THE ISSUE. MY ISSUE HAPPEN ON THE HIGHWAY.

FOR OVER 2 YEARS PROBLEM OF NOISE (BEARINGS IN A GLASS JAR SOUND) HAS BEEN OCCURRING. TAKEN INTO 4 DEALERSHIPS WITH "WE CAN'T HEAR IT" - 8TH TIME OF BRINGING IT TO DEALERSHIPS ATTENTION AS OF THIS WEEK - ENGINE LOCKED UP & STOPPED IN A 6 LANE TRAFFIC 18 MOS AGO WITH BLOCK REPLACED - NOISE SITLL THERE, OPEN A TICKET WITH CHRYSLER 3 WKS AGO. TURBO CHANGED OUT (HOLE IN IT) NOISE STILL THERE, DROVE MY VEHICLE AND ONE ON THE LOT AND WAS TOLD NOISE IS JUST WHAT IT IS. MECHANIC COULD STILL HEAR IT BUT SERVICE MGR SAID NOTHING WRONG WITH TRUCK "DRIVE FOR 2 WKS AND BRING BACK IF NOT HAPPY. NOISE IS COMING FROM THE HALF SHAFT AT 2000/2400 RPMS VIBRATION IN WALLOWED OUR RING. WORRIED OF BEING STRANDED WITH FAMILY ON THE ROAD/SAFETY ISSUE. HISTORY IS UNDERVIN#. FIELDS CHRYSLER IN ASHEVILLE KEPT VEHICLE FOR 3 WKS. 2015 ON THEIR LOT THAT WAS TRADED IN BECAUSE OWNER WAS CONCERN W/SAFETY AND COULD NOT STAND THE NOISE ANY LONGER. NOISE NOT THERE WHEN PURCHASED NEW - STARTED END OF 2017. THIS IS ALSO WHEN I QUESTIONED ENGINE ISSUES AND HAD ENGINE LOCK UP 18 MOS AGO AFTER BEING IN AND OUT OF DEALERSHIPS. LUCKY TO BE ALIVE

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT PULLED OVER TO THE SHOULDER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT DEACTIVATED THE TRACTION CONTROL FEATURE. THE VEHICLE WAS TAKEN TO SIMI VALLEY CHRYSLER DODGE JEEP RAM (2350 FIRST ST, SIMI VALLEY, CA 93065) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THERES A VIBRATING WITH THE TRUCK WHEN REACH 50 AND UP MPH AND SHAKES THE WHOLE TRUCK HAD EVERYTHING CHECKED AND DEALERSHIP SAID THEY SAW NOTHING