2015 RAM 1500 Complaints

RECENTLY COMPLETE THE AEM EMISSIONS FLASH NOW MY TRUCK HAS A SERIOUSLY THROTTLE DELAY UP TO 7 SECONDS, I EITHER SLUGGISHLY PULL INTO TRAFFIC AND HOPE NOT TO GET T BONED OR GIVE MYSELF AND PASSENGERS WHIPLASH WHEN I HAVE TO DEPRESS THE THROTTLE IN ORDER TO MAKE THE TRUCK MOVE. THIS OCCURS EVERY MORNING AND AFTERNOON WHEN GOING TO AND LEAVING WORK. AND THROUGHOUT DAY WHEN RUNNING ERRANDS. MANUFACTURE STATES THIS COULD BE CAUSED BY THE EMISSIONS UPDATE THEY PERFORMED.

I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" ANYTIME A BUMP IS HIT WHILE DRIVING AT SPEEDS OF 40 MPH +, ON THE FREEWAY THE WOBBLE IS SO BAD THAT RECENTLY MY TRUCK BEGAN SWERVING ALL OVER THE ROAD AND ALMOST WENT OFF-ROAD, UNTIL I COULD REGAIN CONTROL OF THE TRUCK. A BUMP ON A TURN IS MUCH WORSE. I AM SO FEARFUL OF THE UNSAFE SHAKING OF THE FRONT END WHILE DRIVING HIGHER SPEEDS THAT I NOW AVOID THE FREEWAYS AND TAKE ALTERNATE ROUTES IF POSSIBLE.

I CANNOT GET ASSISTANCE OR ALLOWED TO SPEAK TO A SUPERVISOR OR THE CASE MANAGER. I AM JUST WANTING TO ENSURE THAT MY FILE IS COMPLETE. I ALSO WISH TO KNOW APPROXIMATELY WHEN I WILL RECEIVE MY CHECK. CASE # [XXX]. A 2015 RAM 1500 DIESEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 10/31/2019 , FCA ISSUED RECALL VB1/NHTSA 19V-757 , FOR A POSSIBLE FIRE HAZZARD ON 2014- 2019 RAM 1500 TRUCKS WITH THE ECODIESEL ENGINE. THEY DID NOT HAVE A FIX FOR THE PROBLEM , AT THAT TIME. IN EARLY APRIL OF 2020, I RECIEVED ANOTHER RECALL NOTICE, STATING PARTS WERE NOW AVAILABLE , AND TO CALL MY DEALER , TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL COMPLETED. WHEN I CALLED , THE DEALER SAID THEY DIDN'T HAVE THE PARTS, BUT WERE EXPECTING THEM TO BE SHIPPED SOON. THEY PUT ME ON A WAITING LIST, AND SAID THEY WOULD CALL ME WHEN THE PARTS ARRIVED. I HAVE CALLED THE DEALER EVERY MONTH SINCE THEN, AND THEY STILL TELL ME, THEY CAN'T GET THE UPDATED PARTS, TO DO THE RECALL ON MY TRUCK. I CALLED, TWO DIFFERENT FCA DEALERS ON 6/18/2020, AND I'M GETTING THE SAME RESPONSE FROM THEM, NO PARTS AVAILABLE. MY TRUCK IS NOW, FIVE YEARS OLD, AND HAS 53K MILES, TWO OF THESE LEAKING EGR COOLERS, HAVE ALREADY BEEN REPLACED UNDER WARRANTY. I NOW HAVE A CASE NUMBER WITH FCA, AND HAVE BEEN TOLD, MY DEALER WILL HAVE MY TRUCK REPAIRED SOMTIME IN EARLY JULY. THESE UPDATED PARTS WERE SUPPOSED TO BE AVAILIBLE TO FIX THE 2014 AND 2015 TRUCKS.THESE TRUCKS SHOULD HAVE BEEN TAKEN OFF THE ROAD. I SHOULD NOT HAVE TO WAIT THIS LONG TO HAVE THIS DANGEROUS SAFETY ISSUE FIXED.

TL* THE CONTACT'S SON OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545; 866-984-0064) WHERE THE MECHANIC REPLACED THE EGR HOWEVER, THE INTAKE MANIFOLD WAS NOT INSPECTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT AND INTAKE MANIFOLD FAILURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.

THE ELECTRIC POWER STEERING DOES NOT WORK ON STARTUP WHEN THE TEMPERATURE OUTSIDE IS 65 DEGREES OR LOWER. THE WARNING LIGHT COMES ON AND THE POWER STEERING DOESN'T WORK. SOMETIMES WHEN LEFT RUNNING TO WARM UP FIRST AND THEN TURNED OFF AND THEN BACK ON THE POWER STEERING WILL WORK. SOMETIMES, THE TRUCK NEEDS TO BE DRIVEN A FEW MILES TO FULLY WARM UP THEN STOPPED, TURNED OFF AND STARTED BACK UP, THEN THE POWER STEERING WILL WORK. THIS WASN'T MUCH OF A PROBLEM WHEN I AM IN FLORIDA WHERE I BOUGHT THE TRUCK, BUT I AM VISITING IN MICHIGAN NOW IN JUNE WHEN TEMPERATURES ARE STILL GETTING DOWN AS LOW AS THE FORTIES AT NIGHT. THE PROBLEM FIRST OCCURRED ONE WEEK AFTER I BOUGHT THE TRUCK. THE DEALERSHIP I HAVE TAKEN IT TO HERE IN MICHIGAN WANTS TO REPLACE THE ENTIRE POWER STEERING UNIT FOR ALMOST $2900 WHICH I DON'T UNDERSTAND BECAUSE THE POWER STEERING WORKS FINE WHEN IT IS WARM ON STARTUP. SO FAR, THE POWER STEERING HASN'T GONE OUT WHILE DRIVING. *TR

UPON PULLING OUT OF A PARKING LOT AND ONTO A DIVIDED HIGHWAY ATTEMPTING TO ACCELERATE INTO TRAFFIC THE TRUCK MADE NOISES AND THE ENGINE DIED, LEAVING ME TO COAST BACK INTO THE NEXT PARKING LOT ENTRANCE WHILE HOLDING UP TRAFFIC. THE FAILURE TURNED OUT TO BE THE CRANK SHAFT POSITION TONE RING. THE DESIGN OF THIS TONE RING IS A STAMPED STEEL WHEEL WITH MAGNETIC MATERIAL ADHERED TO THE RIM, IT APPEARS THAT HEAT AND TIME CAUSED THE MAGNETIC MATERIAL TO CRACK AND FAIL. ONCE A PIECE OF MAGNETIC MATERIAL CAME OFF, THE MOTOR NO LONGER HAS A PROPER CRANK POSITION SIGNAL AND WILL STOP RUNNING. ANOTHER DESIGN CONSIDERATION IS THAT THE TONE RING IS INACCESSIBLE WITHOUT REMOVING THE TRANSMISSION AND FLEXPLATE, THIS RENDERS IT NEARLY IMPOSSIBLE TO CHECK THE CONDITION OF THE TONE RING TO AVOID A FAILURE. *TR

ON MAY 31, 2020 I WAS TRAVELING FROM BALTIMORE, MD TO SAN ANTONIO TEXAS ON IH 85 SOUTH NEAR LEXINGTON, NC IN THE MIDDLE LANE AT 60 MPH WHEN MY VEHICLE TOTALLY SHUT DOWN TO A STOP. TRAFFIC WAS HEAVY BUT I SAFELY PULLED OFF TO THE SHOULDER AND CALLED FOR ROADSIDE ASSISTANCE. WE WAITED 3 HOURS BEFORE WE GOT A CAPABLE TOW FOR THE TRUCK AND THE U-HAUL WE WERE TOWING. THE TOW COMPANY TOWED MY TRUCK TO M&L CHRYSLER DODGE RAM DEALERSHIP IN LEXINGTON NC. THE NEXT MORNING ABOUT 8:00 AM, I CALLED THE CHRYSLER DODGE RAM DEALERSHIP FOR THE RESULTS OF THEIR DIAGNOSTICS. AROUND 11:00AM I CALLED BACK TO CHRYSLER DODGE RAM DEALERSHIP. THEY INFORMED ME THEY THINK THE PROBLEM WAS WITH THE FUEL SYSTEM AND THEY NEEDED TO ORDER THE PARTS AND IT WOULD TAKE A FEW DAYS AND THAT IT WOULD BE COVERED UNDER THE EMISSIONS RECALL V08 WARRANTY. *TR

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE PARKING BRAKE CABLE WAS SAGGING, AND FAILED TO RELEASE THE PARKING BRAKE TO DISENGAGE THE PARKING BRAKE LIGHT. THE CONTACT MANUALLY PULLED THE PEDAL INSIDE THE VEHICLE FOR THE LIGHT TO DISENGAGE. THE VEHICLE WAS TAKEN TO FREEHOLD DODGE & RAM (299 SOUTH ST, FREEHOLD TOWNSHIP, NJ 07728), AND WAS DIAGNOSED THAT THE PARKING BRAKE CABLE WAS RUSTED AND CEASED IN PLACE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.

EXHAUST MANIFOLD BOLTS ARE CONTINUOUSLY BREAKING OFF CREATING HEALTH AND ENVIRONMENTAL CONCERNS. EXHAUST MANIFOLD GASES ARE LEAKING DIRECTLY INTO ENGINE BAY AROUND THE PASSENGER COMPARTMENT. UNFILTERED EXHAUST GASES ARE BYPASSING THE CATALYTIC CONVERTERS AND PASSING STRAIGHT TO THE ATMOSPHERE. CHRYSLER IS REFUSING TO ADDRESS THE SITUATION AND CHARGING THOUSANDS OF DOLLARS TO FIX IT EVERY TIME IT BREAKS. THE ISSUE ALSO THROWS THE VEHICLE COMPUTER INTO AN OPEN LOOP DUE TO FAULTY O2 READINGS NEGATIVELY IMPACTING FUEL AND PERFORMANCE CAUSING FURTHER POLLUTION AND EMISSIONS NEGATIVELY IMPACTING ENVIRONMENT AND HEALTH OF OCCUPANTS. AFTER CHARGING THOUSANDS OF DOLLARS TO 'FIX' THE ISSUE THEY MERELY REPLACE BROKEN PARTS WITH THE EXACT TYPE AND MATERIAL THAT FAILED PREVIOUSLY. THE MANIFOLD/EXHAUST ISSUE IS INDEPENDENT OF ANY VEHICLE MOTION OR DRIVING CONDITION. RUNNING THE ENGINE IN ANY CONDITION WILL CAUSE THE FAILURE DUE TO DISSIMILAR METALS USED AND DIFFERENCE IN METALS MOVEMENT AS IT HEATS AND COOLS. PRESENTLY THIS IS THE 10TH BOLT BROKE OFF. IT HAS HAPPENED REPEATEDLY SINCE OWNING VEHICLE. *TR