2013 RAM 1500 Complaints

TRUCK START DRIVING BACK AND HICCUPING CAUSEING THE TRUCK TO JERK AND ALMOST CAUSEING A CRASH CHECK ENGINE LIGHT AND P0305 CODE CYLINDER 5 MISFIRE CHANGED SPARK PLUGS AND COIL PACK STILL SAME PROBLEM

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (LOCATED AT 2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FOR THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,740.

ON 05/28/2019 RECALL'S (T61, T79, U53) WHERE ALL PERFORMED ON MY 2013 DODGE RAM 1500 PICKUP TRUCK BY THE WHITTEN BROTHERS DEALERSHIP LOCATED AT: 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 PHONE# (804) 378-0707. BEFORE PICKING UP MY VEHICLE THE DEALERSHIP CALLED TO NOTIFY ME OF A GLITCH WITH THE ENGINE LIGHT STAYING IN THE ON POSITION AND THE SECOND ISSUE HAD THE SERVICE AIRBAG COMING ON RANDOMLY. THEY SAID IT COULD BE FIXED BUT I WOULD HAVE TO PAY. I DIDN'T AGREE TO THIS DUE TO NONE OF THESE ISSUES WERE OCCURRING PRIOR TO MY VISIT. ALSO, NOTIFIED THEM I HAD WORKED PREVIOUSLY FOR NHTSA AND KNEW THE RECALLS PERFORMED SHOULD HAVE CLEARED OUT ALL THE WARNINGS AND IF NOT THEY NEEDED TO GO BACK AND FIX THEM. SADLY THEY DID NOT FIX THEM. I WAS GIVEN THE RUNAROUND WITH RANDOM EXCUSES FOR REASON IT MIGHT BE AND THE TOPIC OF "MONEY" KEPT BEING BROUGHT UP. THE DEALERSHIP FORGED THEIR WORDS ON THE INVOICE IMPLYING THE LIGHTS WERE ON PRIOR TO SERVICE. I EXPLAINED THAT I WOULD BE FILING A REPORT ON THEY'RE LOCATION FOR THE CONCERN THAT THESE RECALL'S (T61, T79, U53) WERE NOT PERFORMED CORRECTLY AND FOR INAPPROPRIATE BEHAVIOR THAT WAS CONDUCTED. NICHOLAS (134510) WAS THE ADVISOR WHO I SPOKE WITH. INVOICE# CHCS592258 CUSTOMER# 90932 INVOICE DATE: 05/28/19 THE SUGGESTION TO COVER UP WIRES UNDERNEATH THE SEATS WOULD POSSIBLE FIX THE ISSUES. PLEASE FEEL FREE TO CONTACT BY PHONE# (XXXXX) OR EMAIL: (XXXXX) I HOPE THIS WILL HELP OTHERS AS MUCH AS I'M HOPING IT WILL HELP ME TO GET THIS INFORMATION OUT. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTION FAILED TO WORK PROPERLY. AS A RESULT, THE VEHICLE WAS UNABLE TO START DUE TO THE INTERMITTENT FAILURE. THE ALTERNATOR AND BATTERY WERE CHECKED BY AN INDEPENDENT MECHANIC AND THE CONTACT. STEVE LANDERS CHRYSLER DODGE JEEP RAM (501-404-2738, LOCATED AT 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210) DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

I WENT TO PASS A VEHICLE ON THE FREEWAY AND MY ACCELERATOR STUCK TO THE FLOOR AND CAUSED ME TO GO IN DITCH HAD TO SHUT TRUCK OFF UNTIL ACCELERATOR FINALLY RELEASED

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO MARK DODGE (3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON JANUARY 23, 2018. ON MARCH 28, 2018, WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY SEIZED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE FRONT END WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,958. *BF *JB

THE TAILGATE UNLOCKS AND DROPS WHILE VEHICLE IS MOVING. HAS DONE THIS 5 TIMES IN 4 MONTHS.

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT PARKED ON AN INCLINE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT STILL DRIVEABLE. THE CONTACT CALLED FRESNO CHRYSLER DODGE JEEP RAM AT 866-275-2896 (LOCATED AT 6162 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO LEAVE A RESTAURANT, THE SHIFTER SEIZED IN FOURTH GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO FEDERICO CHRYSLER DODGE JEEP RAM (618-254-1000, LOCATED AT 1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE THE SHIFT SOLENOID WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,995.

FUEL NOZZLE GETTING STUCK AT THE FUEL FILLER.SOMETIMES IT TAKES 5 TO 10 MINUTES TO REMOVED THE NOZZLE FROM THE FUEL FILLER TUBE.