2015 RAM 1500 Complaints

AFTER COMPLETING THE EMISSIONS RECALL ON THE ECO DIESEL A SIGNIFICANT LAG IN ACCELERATION HAS OCCURRED. THIS LAG IMPACTS ABILITY TO KEEP WITH THE FLOW OF TRAFFIC WHEN MERGING ETC. THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE AND DRIVER CANNOT DETERMINE ACCELERATION BY SIMPLY PRESSING THE PEDAL DOWN - SOMETIMES WITH A 5-10 SECOND DELAY IN RESPONSE TO ACCELERATE. THIS CAN OCCUR FROM A STOP, AND MERGING ONTO A HIGHWAY, FROM A STOP LIGHT AND MAKING A UTURN IN THE AUTHORIZED AREAS, WHEN MERGING ONTO A FREEWAY RAMP.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THERE WAS A SOFTWARE PATCH UPDATE REQUIRED FOR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HEALEY CHRYSLER, DODGE, JEEP, RAM (557 NY-52, BEACON, NY 12508, (845) 831-1148) FOR THE UPDATE TO BE PERFORMED. AFTER THE UPDATE WAS PERFORMED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT IT TOOK 10-15 SECONDS BEFORE THE VEHICLE WOULD MOVE FORWARD. ALSO, WHILE DRIVING ON A HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE OVER 70 MPH. THE CONTACT INFORMED THE DEALER OF THE VEHICLE'S LACK OF PERFORMANCE. THE DEALER STATED THAT DUE TO THE SYSTEM UPDATE, THE VEHICLE WOULD TAKE TIME TO BECOME ACCUSTOMED TO THE UPDATE AND THAT, OVER TIME, THE VEHICLE WOULD RESUME NORMAL DRIVING. THE CONTACT STATED THAT THE FAILURE CONTINUED WHILE DRIVING HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE STILL AWAITING ANOTHER SOFTWARE UPDATE TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

EXTREME LAG DURING ACCELERATION HAS ALMOST RESULTED IN MULTIPLE ACCIDENTS. WORK COMMUTE HAS ME TURNING LEFT ONTO BUSY ROAD WITH LIMITED VISIBILITY DUE TO BLIND CORNER AND I'VE ALMOST BEEN T-BONED/REAR ENDED BECAUSE OF THE LAG BETWEEN GIVING THE TRUCK GAS AND ACTUAL ACCELERATION. THIS IS BECOMING MORE PREVALENT AS TEMPERATURES DROP. THIS MORNING I SPUN OUT TRYING TO AVOID BEING REAR ENDED WHILE PULLING OUT BECAUSE THE THROTTLE GOES FROM LAG TO FULL THROTTLE WITH NO GRADUAL ACCELERATION.

2015 RAM 1500 ECODIESEL. CONSUMER WRITES WITH CONCERN TO DELAY IN ACCELERATION. *AS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND KNEW OF THE DEFECT. THE MANUFACTURER STATED THE VEHICLE WAS SAFE TO DRIVE, BUT THE CONSUMER DISAGREED. *JS

I AM WRITING THIS FOR MY ELDERLY FATHER. HE HAS A 2015 RAM 1500 DIESEL PICK UP TRUCK THAT FALLS UNDER THE ECO DIESEL SETTLEMENT (CLASS ACTION LAWSUIT). MY DAD HAD THE APPROVED EMISSIONS MODIFICATION (AEM) THAT WAS REQUIRED TO UPDATE THE EMISSIONS CONTROL SOFTWARE ON MAY 28, 2019. AFTER THE AEM COMPLETED BY THE DEALER, THE TRUCK HAD THROTTLE ISSUES. WHEN MY DAD PUSHED THE PEDAL TO ACCELERATE, THE VEHICLE WOULD SIGNIFICANTLY LAG TO THE POINT OF NOT ACCELERATING. THIS IS A **CONTINUOUS** AND DANGEROUS CONDITION THAT WAS CAUSED BY THE FACTORY SUPPLIED SOFTWARE UPDATE. MY DAD MADE A COMPLAINT TO THE DEALER THREE HOURS AFTER THE AEM WAS UPDATED ON 5/28/19. HE ALSO COMPLAINED TO THE DEALER ON JUNE 6, 7, 8 2019 AND ON MANY OTHER OCCASIONS. THEY TELL HIM IT COULD TAKE 6 MONTHS TO FIX THIS DANGEROUS CONDITION. THE FACTORY "FIX" HAS NOW CREATED A DANGEROUS CONDITION. THE DEALER EITHER CAN'T OR WON'T FIX IT. MANY PEOPLE HAVE APPARENTLY COMPLAINED TO THE DEALER TO WHERE THE DEALER IS NOW ADVISING VEHICLE OWNERS TO NOT INSTALL THE FACTORY AEM "FIX". THE DEALER TELLS MY DAD THAT FACTORY/CORPORATE IS WORKING ON A FIX.

' THE TRUCK WAS RETURNED 9/20/2019 WITH THE DIPSTICK SITTING OUT UNDER THE HOOD, THE ENGINE COVER NOT ON, WITH A SCRATCH ON THE LEFT FENDER, SCRATCHES ON EACH SIDE OF THE BUMPER, WRONG TIRES AND RIMS, MY RIGHT FRONT LIGHT AND BLINKER ARE NOT WORKING, AND MY TRUCK HAS GREASY HAND PRINTS ALL OVER IT. TO RESOLVE THIS PROBLEM, I WOULD LIKE YOU TO REFUND THE $306.04 FOR THE COOLANT FLUSH(DONE), REPAIR THE SCRATCHES ON THE BUMPER AND FENDER,FIX THE HEADLIGHT AND RETURN MY ORIGINAL TIRES AND RIMS. WHEN I FIRST LEARNED OF THIS PROBLEM, I CONTACTED CHRIS DOOLEY AT BOERNE DODGE 9/21/2019, AND WAS TOLD THAT THEY WOULD REFUND $306.04, REPAIR THE SCRATCHES AND HEADLIGHT(BOERNE SAYS THESE ARE COMPLETE). I BELIEVE THAT THIS RESPONSE IS UNFAIR BECAUSE I NEED MY CORRECT TIRES.. I PURCHASED THIS VEHICLE FROM BOERNE DODGE ON 5/17/2019 SO THEY SHOULD HAVE RECORDS OF THE TIRES THAT WERE ON THE TRUCK. MY VEHICLE CHECKUP REPORT FROM BOERNE DODGE ON 8/8/2019 SAYS MY TIRES WHERE AT 8/32 AND I HAD A COURTESY TIRE CHECK FROM FIRESTONE SHOWING THE RIGHT FRONT TIRE IS 6/32, LEFT FRONT IS 4/32 AND THE REAR TIRES ARE AT 11/32 (BRAND NEW). FIRESTONE STATED THAT IN LESS THAN 1,000 MILES THERE IS NO WAY MY TIRES WENT FROM 8/32 TO 6/32 LET ALONE 4/32. ALSO, WOULD ONE OF YOUR USED TRUCKS BE SOLD WITH TIRE TREADS THAT DIFFERENT? THE DIFFERENCE IN THESE TREADS CAN CAUSE DAMAGE TO THE VEHICLE'S DIFFERENTIALS AND/OR VISCOUS COUPLINGS. FIRESTONE ALSO SAID THAT THE BRAKE DUST ON THE FRONT TIRES WOULD NOT HAVE OCCURRED WHEN THE ENGINE WAS BEING REPLACED WHICH IAS STATE BY THE MANAGER OF YOUR SERVICE DEPARTMENT ON 9/23/2019 WHEN I WENT TO ADDRESS THE ISSUES ABOVE. I HAVE ALSO SPOKEN TO ANOTHER CHRYSLER DEALER AND THEY SAID THE TWO FRONT TIRES ARE REMOVED WHEN AN ENGINE IS REPLACED. AT THE TIME OF MY TRUCKS REPAIR THERE WERE 3 OTHER TRUCKS WITH THE SAME ISSUE. I AM SURE MY TIRES AND ANOTHER TRUCKS WERE SWITCHED.

AFTER THE EMISSIONS RECALL FIX, THE VEHICLE NOW HAS A 5-6 SECOND PEDDLE LAG WHEN TAKING OFF. IT IS MORE NOTICEABLE WHEN COLD BUT STILL HAS LAG WHEN WARM. IT HAS ALMOST CAUSED ME TO BE BROADSIDED SEVERAL TIMES. ALSO NOTED A 5-6 MPG DROP WITH THE EMISSIONS SOFTWARE UPDATE. THEY CLAIMED THE UPDATE WOULDN'T EFFECT DRIVE ABILITY OR MPG BUT IT DID AND BAD

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO LIMP MODE. THE CONTACT ALSO STATED THAT THE VEHICLE DID NOT EXCEED 1,500 RPMS. WHILE DRIVING UP A HILL, THE VEHICLE DID NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CLOVIS CHRYSLER DODGE JEEP RAM (395 WEST HERNDIB AVENUE, CLOVIS, CA 93612, (888) 696-0723). THE DEALER REPLACED THE MAP SENSOR, COOLANT SENSOR, AND THE VEHICLE COMPUTER FAULT CODE WAS CLEARED. THE CONTACT WAS NOT SURE IF THE REPAIR CORRECTED THE FAILURE BECAUSE WHEN THE VEHICLE WAS DRIVING 8,000 TO 10,000 MILES, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 5874636. THE FAILURE MILEAGE WAS 71,676.

MY VEHICLE WAS RECALLED FOR AN "APPROVED EMISSIONS MODIFICATION" AEM. IT WAS STATED THAT, "THE AEM WAS NOT EXPECTED TO CHANGE ANY OF YOUR VEHICLE ATTRIBUTES...ETC" AFTER MY VEHICLE RECEIVED THE AEM IT CHANGED MY VEHICLE'S PERFORMANCE AND SAFETY. 1. THE VEHICLE LOST THE LOW END POWER AND YOU HAVE TO STEP ON THE GAS JUST TO GET THE VEHICLE TO RESPOND. I'VE EXPERIENCED LAG TIMES THAT EXCEED 4 SECONDS. THIS HAPPENS EITHER FROM BEING AT A FULL STOP, CASUAL, OR FREEWAY DRIVING. 2. WHEN GOING UP A STEEP HILL AT SLOW SPEEDS (15 MPH FOR EXAMPLE) THE VEHICLE SHIFTS UP UNTIL THE TRUCK BOGS DOWN AND ALMOST COMES TO A STOP. PUSHING ON THE ACCELERATOR REVS THE ENGINE UP, PAUSES FOR A FEW SECONDS, THEN DROPS INTO A LOW GEAR AND JERKS FORWARD. THIS LASTS MOMENTARILY UNTIL THE VEHICLE UPSHIFTS AGAIN AND BOGS DOWN. THIS CYCLE IS REPEATED OVER AND OVER IF YOU HAVE TO ASCEND SLOWLY. 3. WHEN ACCELERATING UNTO THE FREEWAY, THE TRANSMISSION WILL NOT SHIFT INTO 8TH GEAR. IT HOLDS AT 2100+ RPM AND WON'T SHIFT UP UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR! THIS VEHICLE IS A HAZARD ON THE ROADWAY AND UNSAFE TO DRIVE. ADDITIONALLY, THE AEM HAS CAUSED MY TRUCK TO GET A 20% REDUCTION IN MPG. I HAVE TAKEN THE VEHICLE IN SEVERAL TIMES AND OPENED UP A CASE. I WAS JUST RECENTLY SENT AN E-MAIL REPLY SAYING "THEY" ARE FINISHED WITH THE INVESTIGATION AND, "YOUR CONCERNS WITH THE VEHICLE'S PERFORMANCE HAVE BEEN FULLY DIAGNOSED BY OUR CERTIFIED SERVICE DEPARTMENT AND IT HAS BEEN DETERMINED THAT WHAT YOU ARE EXPERIENCING IS A COMMON AND ACCEPTABLE CHARACTERISTIC OF THE VEHICLE'S DESIGN; THIS MEANS THAT THE VEHICLE IS OPERATING WITHIN ITS FACTORY ENGINEERED SPECIFICATIONS AND THERE ARE NOT CURRENTLY ANY REPAIRS THAT WILL ALTER THE VEHICLE'S PERFORMANCE TO MEET YOUR EXPECTATIONS." FIAT CHRYSLER AUTOMOBILES WILL NOT REPAIR/RESTORE MY VEHICLE TO BE SAFE AND MEET THE SPECS THAT I PURCHASED!

THE AEM RECALL WAS COMPLETED AND THE TRUCK HAS A HORRIBLE TURBO LAG, WHICH ALMOST CAUSED ME TO BE IN AN ACCIDENT TWICE WITHIN 15 MINUTES OF PICKING IT UP. DEALERSHIP WILL NOT LOOK AT IT AND THIS IS AN UNSAFE VEHICLE FOR ROAD USE.