2025 RAM 2500 Complaints

The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank, failing to display pertinent vehicle information. Afterwards, the message that the MIL was not functioning properly was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument cluster software. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200.

I purchased a new 2025 RAM 2500 on June 2, 2025. Within the first week, I began experiencing very soft brake response. Occasionally, I can press the brake pedal to the floor with modest effort, and most of the time, I need to double or triple tap the brakes to achieve a firm response. I have visited four different dealerships across three states regarding this issue. Some service departments have acknowledged the problem, while others have stated it is "normal" and as expected, as documented in my maintenance receipts. My truck has been in for service seven times and currently has 7,900 miles on it. This issue is widely discussed among Dodge Ram owners on forums across the internet. It is even more concerning given that this is a heavy-duty truck intended for towing. I tow a 17-foot, 1,800 lb (dry weight) trailer and often rely on the trailer brakes to safely descend hills or exit highways. I sincerely request your office to investigate the braking issues associated with this vehicle. It is concerning to spend $55,000 on a vehicle that lacks basic safety guarantees and performs like a poorly maintained vehicle many years older. Thank you for your attention to this important consumer and safety matter.

On 11/4/25 Pepboys Tires in Pelham AL installed four new tires on my truck - BF Goodrich K03 tires. After driving 15 miles, the driver rear vehicle wheel and tire detached from the hub. All 8 lugnuts were missing and obviously had not been tightened or torqued to specifications. While Pepboys is performing the repair to my truck at a cost of approximately $2000, they seem uninterested in the risk and danger they are creating with such poor performance and lack of quality controls. They endangered me and everyone that was around me on Hwy 31 when the wheel detached. They need to be held accountable for their poor workmanship and danger to the public. It is not acceptable to me that they said that location had not had a wheel detach from a vehicle following service for 3 years. They must be better. And, must be held accountable. I have documentation of the service and pictures available for your investigation.

Instrument cluster would not turn on in the truck. I turned truck off 2 times and would not power on. I was unable to tell Speed, Fuel level, DEF level or any warning indicator that would have pop up if there was an issue with the truck. Once I made it to my destination came back 15 minutes later the cluster started working again.

instrument cluster goes dark while driving , ADAS malfunctions until instrument cluster restarts . Unknown speed until restart, no ADAS until restart confirmed by dealer parts not available ,dealer stated "cant inquire about parts until 11/29 Problem started 9/29, no warning lamps , cluster goes dark

Will not work my brand new camper keeps making light blink when headlights are on and now know lights at all

Trailer lights not working properly, the marker lights flash when turn headlights on loss of brake and turn signal lights. Hooked another ram 2500 up and did same then hooked a 2013 ram and a 2021 Yukon up and all lights on trailer worked as it should. Have contacted dealer they are saying they never heard of, then at another dealer they are saying they have 4 rams with this issue and it’s with the trailer module and one was even melted. Saftey issue to me because if I’m driving my camper with my kids in it and we have no proper lighting to avoid being hit or if it melts and causes a vehicle fire

On Sunday, 9/14/25 driving on a 70 MPH interstate highway, pulling a trailer behind the Newly-purchased 2025 truck (only 700 miles on it), the road narrowed down to one lane because of a traffic obstruction and cones. As I slowed down to about 35 mph and then went to speed up again as the traffic eased, the vehicle provided a ping notification sound and the Electronic Vehicular Instrument Cluster (EVIC) display stated something to the effect of "Shift into 'P' to start vehicle". I realized that the vehicle was not responsive as expected, indicating power steering had failed, likely because the engine was off. I'm uncertain whether the steering wheel was locked, which is likely, because at that speed, only a very slight turn of the wheel was needed to move into the closed lane on the straight road. I continued to coast to get the vehicle and trailer over to the right, hugging the cones which were mid-lane in the closed lane, allowing other cars to go around me while I came to a complete stop on the interstate to shift into Park. Once I could get the gearshift into Park, I started the vehicle again, at which point it drove normally. The trailer had been weighed just that morning and both tongue and overall weight were well within the capacity of the vehicle. It was hooked up to the electrical systems of the tow vehicle via the 7-pin connector. I had the EVIC set to show vehicular information - oil pressure, oil temperature, etc. I similarly had information like battery voltage displayed on a widget on the uconnect screen. Everything looked nominal. No error code was logged to my knowledge. I have since seen similar reports from other 2025 RAM owners in NHTSA complaints and on social media. My dealership is unaware of these issues having been reported elsewhere, so they are starting from scratch in finding a diagnosis on a seemingly intermittent issue. That process is ongoing at this time.

While driving my 2025 RAM 2500, the entire digital dash is intermittently going dark and will stay dark for several minutes, powering back up and functions as it should then goes back out. This presents the possibility for significant hazard potential as all visual indicators for speed etc are lost. The vehicle loses the ability to use turn signals as well as many other functions while this is occurring.

When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal then simulate turning then returning to center quickly. Dealer tested another 2025 on the lot and confirmed same behavior. They told me this is normal behavior. This happens sometimes under normal driving conditions and I'm afraid it confuses cars around me and presents a potential safety issue.