2017 RAM 3500 Complaints

On two separate occasions I had total brake loss , the truck has under 21,000 miles on it and while driving and trying to stop I have total brake loss , today I almost rear end a car due to the failure, luckily for them I have relatively good reflexes and I don’t panic , if either of those were not true I possibly could of killed the two occupants of the car in front of me , I was traveling approximately 70 miles an hour on the interstate had had to apply my brakes. When I did I had absolutely no brakes at all, no idiot lights or anything warning me of the problem, this was the second time this occurred , the first time I was on my way home at night and went to stop at a stop sign at an intersection and again total brake loss , both these times I limped home , hoping I would make it home safely. This needs to be investigated before some dies

ABS module is bad. Didn’t last long and shut cruise control off. And makes hard to brake with trailers

ABS Module/HCU replaced 3 times defective yet again. This is a safety issue because Anti-lock brakes, traction control, and cruise control do not work

My abs and traction control lights come on and electronic brake service messages along with the chime Had the truck scanned by a personal mechanic and the abs pump is not working

The truck had a recall done on its steering system. The steering part affected is the drag link. The drag link connects to the steering wheel to the tie rod . The recall fix was to weld the drag link jam nuts so they wouldn't come loose and cause a steering loss. Since the recall the vehicle s drag link can't be aligned correctly with the tie rod the drag link is attached to the steering wheel so when the truck is aligned it backs one side out to far to keep the steering wheel straight. This drag link that was recalled is a (safety issue) it's a bad design and causes the vehicle to sway all over the road and if it fails the truck looses all steering and goes where ever it wants to go Wich will cause a horrible accident and harm innocent family's on the highway including my own family it can lead to the death of people in my vehicle and around my vehicle it's a serious safety issue and a horrible recall fix on rams end. I have a appointment at the ram dealership to get new tires on but I don't want the new tires put on until this issue is fixed as the truck needs alignment and this safety issue aka the welded drag link replaced with the correct fix that the new rams have the new style drag link . It's a safety hazard. And innocent people can get hurt by the horrible recall fix. It's in acceptable. And very unsafe it's hard to keep the truck in a straight line on the roads it's all over the place like a drunk driver .

Check engine light came on. Got a code C0020-01. abs pump motor control. Opon further research I found out this is a common issue and I was told to report it to nhtsa for there investigation. I did not have it fixed yet.

Third time the ABS module has been replaced in 29,000 miles. Took months for our dealer to acquire the part. Second one with the "AB" suffix. Truck only used for livestock towing hence the low mileage. When the ABS-STC go out the warning indicators come on along with a "Service Electronic Braking" system message. When this occurs, not only are the two mandated important safety systems inoperative, four wheel drive wont engage. I don't use cruise control but hundreds of reports state it also is inoperative. Why is Stellantis and NHTSA dragging their feet on getting this issue resolved and recalled once and for all. Not having Anti Lock Brakes and Stability Control are dangerous. I don't get it.

Abs and traction control lights come on, simultaneously canceling cruise control. Vehicle speed immediately slows, and traffic behind me catches up quickly as it takes a few seconds to react and get the vehicle back up to speed. Also, no abs in wet condition, etc. Bumps in the road cause the system to go out and come back on. It's become such a problem that I've had to pull the fuse for abs, which means no more cruise control. But also activates the red brake warning light. So if another problem comes up, I won't know as the brake light is already on.

Beginning in 2018, the ABS system will stop working intermittently and a number of trouble lights will come on, such as "Service ABS system" and, at the same time the cruise control and 4 wheel drive will stop working. I took it to a dealer while still under warranty and they claimed the ABS system was fine, and they could find no problem with the ABS, which had to be a lie since a code would certainly have shown up. I will go months without a problem then it will start intermittently going out for weeks at a time. This happened once in a snow storm near Denver, CO and I nearly went into the ditch because the 4wd suddenly stopped working. My research shows this is a common and serious problem with the 2017 and 2018 Rams and the manufacturer is well aware of the defective HCU that causes this safety issue. It needs to be repaired in a recall. An OBT scan shows that the ABS control unit intermittently suffers a "complete electrical failure" in the hydraulic control unit of the ABS.

The contact owns a 2017 Ram 3500. The contact stated while driving 40-45 MPH, the vehicle started shuddering. An unknown warning light was illuminated. The contact continued driving uphill and the vehicle stalled. The vehicle failed to restart. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic, where it diagnosed that the emission control system had failed. The mechanic replaced the EGR cooler, the EGR valve and the temperature sensor. Additionally, the mechanic performed other unknow repairs. The vehicle was repaired out-of-pocket. The local dealer was notified of the failure. The contact stated that she had received an unknown recall notification related to the failure. The manufacturer was contacted for reimbursement; however, the reimbursement claim was denied. The manufacturer was notified of the failure. The failure mileage was unknown.