2017 RAM 3500 Complaints

The contact owns a 2017 Ram 3500. The contact stated while driving approximately 10 MPH and coming to a stop, the brake pedal felt abnormally loose, causing the braking distance to be extended. The ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the ABS control sensor and ABS control module needed to be replaced. The vehicle was repaired. The contact stated that several weeks later the message "Trailer Brake Connected - Go to Vehicle Settings - Check Vehicle Wiring" was temporarily displayed. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 26,000.

Tire Size: LT235/80R17. Tire installed [XXX]. Tire Dated Stamp: 4619. Mileage on tire: Approx 23K. Vehicle: 2017 Ram 3500 Laramie Longhorn Dually w/6.7L Diesel. Road Surface: Smooth. Hazards: none. Weather Condition: Excellent. Front right tire blow out occurred on [XXX] approx 10 miles east of Leesville LA. No indication of tire failure prior to blow out. Initial tire inflation was 80 PSI. Approx $8k damage to front right fender area. Front tires were rotated and balanced annually. Vehicle was traveling at 65MPH pulling a 20 ft empty cargo trailer. Contacted Goodyear and shipped them the tire for analysis, Goodyear File #[XXX]. Goodyear stated: "Tire condition occurred dure to an impact causing overdeflection of the tire and a fracture of the steel belt package, and/or fabric piles and/or line. No workmanship or material related condition contributed to the initial air loss." I have the tire in question. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Heading down a mountain grade on [XXX] came around a turn on the down grade and all the sudden warning lights starting going off. Tried braking harder but almost no brakes on the pickup. Managed to press the emergency brake, thankfully we were going at a slow enough speed. So many messages on the dash that I was having trouble getting to the trailer brakes to increase the gain so I could use them to help us get stopped. How was my safety and my Wife's at risk, brake failure on a mountain grade could have been bad. Taking it to a Ram Dealer on Tuesday, June 25,2024 in Hanover, PA. I was told by a mechanic that he scanned the system and pulled Code C0020. Was also told probably Hydraulic Control Unit or ABS Control Unit failure which is a common problem. At the time of the incident here are the warning lights and messages : Service Electronic Braking System, service abs, service trailer brakes. service rear park sensors, traction control disabled & trailer brakes disconnected ( had to unplug and replug to get back). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The abs control module and pump has been going out for the last 4 years with intermittent alarm every 30-44seconds. Every time I call dodge dealer the part is on back order for 4 years now I finally found a remanufactured one on eBay. This is a serious problem, very unsafe and I have talked to a lot of people with dodge ram trucks 2017-2018 that have the same issues and a couple people that have had bad accidents they believe is because now no traction control. Dodge needs to be held accountable for the parts they put in the truck and for not having a replacement ready to go.

I've been waiting for replacement parts for Technical Service Bulletin S2005000004 for over 8 months. It's my understanding from the dealer I visited that I could have a complete failure of electronics and/or brakes. Many warning lights and warning messages are displayed on the dashboard. Dodge has not issued a recall. I've been towing an 18,000lb RV around the country off and on for a number of years and was never made aware of this danger.

The service emergency braking system warning randomly goes off. Some times it will go in the morning or maybe while driving. Might beep at me for a few minutes and then goes away

Service abs system. Had repaired but now came back. Abs control module No parts available national backorder ram needs to address this and fix my truck for free.

ABS warning lights lights keeps intermitting keeps going on and off. The ABS light and traction control lights flashes on and off, speed control goes off as well as a bell alarm. Had the ABS pump replaced under warranty at 22000 miles and now at 59000 mile same issues.

The ABS System has failed twice since i have owned this vehicle. The first time on [XXX] 2022. I brought the vehicle in for repair at Victory Ram in Shallotte, NC. They replaced the ABS Module and it failed again in January of 2024. This part is not available now so I must wait for a new part to be designed. I am driving this vehicle with a malfunctioning ABS System. I believe this should be a recall as it is a safety hazard and an expensive repair that the consumer should not be responsible for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck has 22,780 miles on it. This truck is currently in the shop having the Fifth ABS Module, ABS Control and ABS Hydraulic unit. The First time that this occurred was on 11/26/2018, 6,199 miles. I had owned the truck 16 months at this time. The Second time was on 7/6/2020, 11,982 miles (They called it an Axel Actuator this time, but it was the same error message on the dash panel as before). The Third time was on 12/14/2020, 14,930 miles. The dealer waved the deductible charges, this time, since the truck was just out of the regular warranty and this was an ongoing problem. The Fourth time was on 1/19/2024, 21,348 miles. Again, having to use extended warranty and pay the deductible. It's currently in the shop being repaired for the Fifth time for the same problem, 5/6/2024, 22,780 miles, Not even 4 months and less than 1,500 miles since the previous repair. The Dealer also said that the Brake Pedal sensor is bad this time in addition to all of the ABS parts. Once again, having to use extended warranty and pay the deductible. If I count the original ABS Equipment, this will make the Sixth ABS Equipment that has been on my truck. This is a MAJOR Safety issue due to the fact that I pull a 15,000 lb. fifth wheel RV and often times I have to come down mountains after it has failed. The Dealer has said that this an ongoing problem with the Ram 3500 & 2500 trucks. I have never had any vehicle in my entire life that has had an ABS problem, let alone this many times. Something needs to be done to correct this problem BEFORE someone is KILLED!