2017 RAM 3500 Complaints

The contact owns a 2017 Ram 3500. The contact stated while the vehicle was undergoing DOT inspection, the DOT inspector advised the contact to shift in neutral (N), and to activate and squeeze the brake controller manually. The contact was then advised to shift into drive (D) and to release the brake pedal while squeezing the brake controller. The contact stated that upon following the instructions, the vehicle moved forward. The DOT inspector determined that the brake controller was malfunctioning because the trailer brakes failed to prevent vehicle movement when manually activated. The contact stated that the company's mechanic replaced the 7-way pins, the 7-way pin trailer cable, the 7-way pin wiring harness box, and module, the brake controller assembly, the wiring on the front and rear axles, the brake assemblies; however, the failure persisted. The contact stated that when the brake controller was set at the max 10, the brake wire connector displayed 6.5 Volts, while the voltage should be 13.2 Volts. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 162,388.

I purchased a 2017 RAM 3500 in 2018 brand new, directly from a dealer. Within the first week of ownership, truck started alerting me that there is an issue with the automatic brakes and to service the vehicle. I took the truck to my local dealer in October 2018. They confirmed issue was with the ABS system. I was told to take a rental car because it would take some time to get the parts and I wouldn’t be allowed to take my truck because it wouldn’t be safe to drive. The parts came in after some time and the truck was repaired. Almost 24 months later (September 2020), the same ABS alerts began presenting itself. The dealer confirmed that the issue was again the ABS system and I was provided with a rental car until the part was replaced. Again, 24 months later (October 2022), the ABS alerts began to persistently display and make a chime many times over and over while driving. The dealer once again confirmed the ABS was at fault and ordered parts. I was told there were no parts available and to expect several months before the truck could be serviced. This time, the dealer would not provide a rental because the truck was not considered under warranty. Six months passed (March 2023) and the dealer called to report that a part had arrived and to bring the truck for service. The dealer later called and said when the box was opened, the part appeared damaged and could not be used and to wait for another part. I waited another 5 months (August 2023) to call the dealer and ask if any parts would be coming soon. I was told that engineers at RAM recalled all the parts and none are available. I went to the dealer and received a refund for the prepaid part. My truck has had no working ABS system since October 2022. The ABS is always on 100% of the time. This is a safety issue which devalues my vehicle, if I were to try to sell it. It also poses a danger whenever I need to use it. If parts do ever become available, I do not feel I should have to pay $1,000 for the repair.

The anti lock brake controller is failing and keeps the traction controller and cruise control from working properly.

issue with reoccurring Electronic Brake System Failure message along with ABS and Stability Control faults. This is now the third time this error has appeared. Twice they replaced both the ABS controller and hydraulic unit.

on Cummins Diesel Engine installed on this vehicle, On the Intake Air Heater assembly, there is a nut/bolt that has voltage applied to it to heat incoming air, this bolt/nut can melt and then eventually drop into #6 cylinder which will damage engine and possibly freeze/stop engine while driving thereby creates a safety hazard while driving. In my case engine warning light came on before the bolt dropped into cylinder and was repaired before damage occurred. Also see the following Utube link for video on issue. [XXX] Dodge Ram needs to recall these vehicles to check and repair this, also to redesign it so that it can't happen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 3500. The contact stated that while driving at unknown speeds, the ABS and traction control warning lights were flashing and turning on and off. The contact was unable to haul a trailer. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired under warranty. The vehicle was taken to the local dealer, Checkered Flag Chrysler Dodge Jeep Ram (12629 Jefferson Ave., Newport News, VA 23602), where it was diagnosed that the hydraulic assembly and ABS needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the traction control module and ABS needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.

Driving 2017 Ram 3500 ABS light and traction control light. Problem with Hyrdraulic control unit and ABS control module. No parts available for repair. No accident report ABS problem condition that can't be fixed

the abs brake warning light and the traction control light goes on and off constantly. a "warning beep also goes on. this has been going on for over a year. we have been told it is under "engineering review". we have been trying to get a fix but keep being told part is on backorder. have called ND texted Ram multiple times and they refuse to do anything. This is a break problem-not an insignificant safety problem. is therr anything you can do about this?

Potential Grid Heater defect that can cause major engine failure and/or fire. The bolt connecting the Heater Grid to the intake plenum can heat up and break off, fall into the intake, and get pulled into a cylinder causing major damage.

ABS light came on at 13,000 miles and was repaired under warranty. At 27,000 miles (2.5 years later), ABS has failed again, code C-020, but vehicle is out of warranty. Contacted FCA and was told "sorry, its out of warranty, pay for it yourself and keep your receipts, just in case it goes to recall". This is a know safety issue as cruise control and traction control are also tied to the ABS. Driver distraction should also be mentioned due to the entirely random but frequent chimes going off due to ABS failure. When the truck was "repaired" the first time, the bad parts were replaced with identical parts, i.e. not a redesigned, more dependable part, but the same poor design as stock.