2014 RAM 3500 Complaints

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT SUSPENSION FRAME BRACKET FAILED. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SUSPENSION FRAME BRACKET FRACTURED DUE TO SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

PASSENGER FRONT TIRE WEARS ON THE OUTSIDE. PROBLEM WAS FIRST OBSERVED WITH LESS THAN 6,000 MILES. DEALERSHIP IN FAIRBANKS, AK CONTINUED TO POINT OUT THAT TIRES NEEDED TO BE ROTATED MORE OFTEN. TIRES WERE REGULARLY ROTATED. DEALERSHIP AND INDEPENDENT SHOP STATED THAT VEHICLE WAS IN ALIGNMENT AND DID NOT NEED WORK. ORIGINAL TIRES WERE REPLACED WITH HIGH QUALITY TIRES 16,000 MILES AGO. TIRES HAVE BEEN ROTATED TWICE SINCE THEN AND THERE IS SIGNIFICANT WEAR ON THE TIRES THAT HAVE BEEN IN THAT POSITION.

BLOWER MOTOR RESISTOR FAILED CAUSING BLOWER MOTOR TO BURN AND THUS BURNING BACK TO THE WIRING HARNESS. SMOKE BEGAN COMING OUT FROM BEHIND THE HEATER AND RADIO KNOBS. AIR CONDITIONER WAS ON, BUT WHEN TURNED OFF IT CONTINUED TO BLOW. RADIO AND AIR/HEATER PANEL BECAME HOT TO TOUCH. INSTRUMENT CLUSTER LIGHTS BEGAN FLASHING. INCINDENT HAPPENED ONLY A FEW BLOCKS AWAY FROM DEALERSHIP. VEHICLE WAS DRIVEN TO DEALER AND TURNED OFF. BATTERY WAS DISCONNECTED AND FIRE SELF-EXTINGUISHED.

MAY 24, 2016, I WAS STOPPED FOR A ROADSIDE DOT INSPECTION. THAT INSPECTION REVEALED THAT THE BRAKE LIGHTS ON MY TRUCK WERE NOT WORKING. ALL OTHER LIGHTS WERE OPERABLE, TURN SIGNALS, PARKING LIGHTS, TAIL LIGHTS, REVERSE LIGHTS, EMERGENCY FLASHERS. HOWEVER THE BRAKE LIGHTS ON THE TRAILER I WAS TOWING WERE OPERATING PROPERLY.AS WERE ALL OTHER LIGHTS ON THE TRAILER. AFTER ATTEMPTING REPAIRS MYSELF, CHECKING FUSES, INSPECTING WIRING, REPLACED BRAKE LIGHT CONTROL SWITCH, I TOOK THE TRUCK TO A RAM DEALER FOR REPAIRS. THE TRUCK WAS TAKEN TO THE RAM DEALER MAY 31, 2016. I AM TYPING THIS ON JULY 1, 2016. THE DEALER HAS NOT BEEN ABLE TO MAKE REPAIRS AND STILL HAS THE TRUCK. THE SERVICE MANAGER SAYS IT IS THE ABS BRAKE CONTROL MODULE THAT IS THE MALFUNCTION BUT THEY STILL HAVE NOT BEEN ABLE TO AFFECT A REPAIR. THE DEALER HAS HAD THE TRUCK FOR MORE THAN A MONTH.

TL* THE CONTACT OWNS A 2014 RAM 3500 EQUIPPED WITH NEXEN RODIAN HT XRX5 TIRES, SIZE: LT235/80/R17 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK. THE CONTACT NOTICED THAT BOTH FRONT TIRES EXPERIENCED TREAD SEPARATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE TIRES WERE REPLACED. THE FAILURE RECURRED TO THE REAR PASSENGER TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE MANUFACTURER STATED THAT THE TIRES WERE ENTRY LEVEL TIRES AND SHOULD NOT BE ON THE VEHICLE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 6,500.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 08/30/16*LJ

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES WERE WORN OUT PREMATURELY. IN ADDITION, ALL THE INTERIOR LIGHTS FLICKERED AND THE VOLUME FOR THE RADIO INCREASED AND DECREASED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

I WAS INVOLVED IN A HEAD-ON COLLISION AT 35 MPH AND THE VEHICLE THAT STRUCK ME WAS TRAVELING AT 50MPH. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED AND THIS HAS ME VERY CONCERNED.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. PRIOR TO THE FIRE, THERE WAS NO SMOKE OR ABNORMAL ODOR IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 05/10/16*LJ *TR

I RECEIVED A RECALL LETTER FOR THE FRONT SUSPENSION TRACK BAR FRAME BRACKET. I TOOK MY VEHICLE TO LAREDO DODGE FOR MAINTENANCE SERVICE ON MARCH 8, 2016 & A TOTAL OF 5 RECALLS SHOWED UP FOR THE VEHICLE. THEY WERE CONCERNED ON THE RECALL CODE (R46) AND TOLD ME THAT THE VEHICLE WAS NOT SAFE (NOT DRIVE-ABLE), IF USED; IT COULD RESULT IN AN ACCIDENT. DAYS LATER THE SERVICE MANAGER KENNETH PARKS ADVISED FOR ME TO COMMUNICATE WITH DODGE CORPORATE SINCE THEY DIDN'T KNOW WHAT TO DO WITH THE TRUCK. I HAD BEEN CALLING EVERYDAY SINCE MARCH 8, 2015 TO BOTH LAREDO DODGE & CORPORATE AND HAVE YET TO RESOLVE ANYTHING. I HAVE BEEN WITHOUT A VEHICLE EVER SINCE. THE DEALERSHIP FAILED TO PROVIDE A RENTAL. THE RECALL CODES ON THE VEHICLE ARE AS FOLLOW. (R46, R40,R36,R26,R23) AT LAREDO DODGE THEY MENTIONED THEY COULD WELD THE BROKEN PIECE AND THAT COULD RESOLVE THE PROBLEM IN THE TRACK BAR FRAME BRACKET. HOWEVER, I AM NOT SATISFIED; DUE TO THE FACT THAT I WONT HAVE A PIECE OF MIND, THINKING THAT THE WELDED AREA CAN FAIL AT ANY GIVEN TIME RESULTING IN A FATALITY SINCE I'M ALWAYS ON THE ROAD. ANOTHER OPTION THE SERVICE MANAGER MENTIONED WAS TO REPLACE THE WHOLE CHASSIS, WHICH TO ME DOESN'T MAKE ANY SENSE TO DISASSEMBLE THE WHOLE VEHICLE TO GET THE PROBLEM FIXED. DUE TO THE ABOVE MENTIONED REASONS I NO LONGER WOULD FEEL SAFE DRIVING A VEHICLE WITH SO MANY RECALLS. DUE TO THE EXTENT OF THE DAMAGE IT COULD RESULT IN ME LOOSING TOTAL CONTROL OF THE VEHICLE IF THE REPAIR WOULD FAIL & COULD COST MY LIFE AND THOSE WITHIN THE VEHICLE OR CAUSE AN ACCIDENT AND TAKE THE LIFE OF INNOCENT PEOPLE. THE DEALER HAS A CONCERN ON A LIFT KIT EXISTING ON THE VEHICLE, PAGE 3 OF 3 WHICH THEY SAY IT COULD'VE CAUSED THE DAMAGE ON THE CHASSIS, HOWEVER, HOW AM I LIABLE FOR A KIT THAT WAS ALREADY INSTALLED WHEN I PURCHASED THE VEHICLE? I BELIEVE IS NOT A RELEVANT ARGUMENT SINCE THE REC