2014 RAM 3500 Complaints

HIT A DIP IN THE ROAD AT THE END OF A BRIDGE AND VEHICLE STARTED SHAKING SEVERELY. I BELIEVE THIS WAS AN OCCURRENCE OF WHAT HAD BECOME KNOWN AS "DODGE RAM DEATH WOBBLE". THIS IS AN UNMODIFIED 2014 RAM 3500 APPROXIMATELY 35000 MILES ON THE ODOMETER. *TR

I WAS TRYING TO PULL OUT OF A DRIVE WAY ON A COUNTRY ROAD. THE ROAD WAS OBSCURED AND HARD TO SEE AROUND THE CORNER. I STARTED TO PULL OUT SLOWLY TO SEE AROUND THE CORNER. I TOOK MY FOOT OFF THE ACCELERATOR PEDAL AT THAT TIME A LOADED LOG TRUCK CAME AROUND THE CORNER AND I WAS IN HIS WAY. I AUTOMATICALLY PRESSED DOWN ON THE ACCELERATOR PEDAL AND THE TRUCK JUST SAT THERE FOR ABOUT 2 TO 3 SECONDS BEFORE IT STARTED TO MOVE. THE LOG TRUCK HAD ALL ITS BRAKES LOCKED UP AND SMOKING. I?M REALLY GLAD THE TRUCK DRIVER HAD GOOD REFLEXES. I DON?T KNOW IF MY BOYS AND I WOULD HAVE MADE IT THROUGH A CRASH LIKE THAT. I BELIEVE THIS IS A REALLY BIG SAFETY ISSUE AND IT SHOULD BE ADDRESSED AT ONCE. I WAS TOLD BY THE DEALER THAT IT IS THAT WAY FOR THE SAFETY OF THE DRIVE TRAIN. THAT JUST DON'T SEEM RIGHT TO ME. SAVE THE DRIVE TRAIN FORGET THE PEOPLE? *TR

THIS TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THE "DEAD PEDAL" ISSUE. THERE IS A 3-4 SECOND DELAY FROM THE MOMENT YOU ASK THE TRUCK TO ACCELERATE BEFORE THERE IS ANY THROTTLE RESPONSE. AND THEN ONCE IT DOES RESPOND, THE POWER DELIVERY IS EXTREMELY SLOW. I HAVE HAD SEVERAL NEAR ACCIDENTS WHEN I WAS ATTEMPTING TO TURN LEFT IN FRONT OF ONCOMING TRAFFIC, AND THE TRUCK DOES NOT RESPOND TO FULL THROTTLE. ONE TIME IS WAS SO BAD, I THOUGHT THE TRUCK STALLED, AND TURNED ON MY 4 WAY FLASHERS... *TR

I BOUGHT A BRAND NEW 2013 RAM LARAMIE LONGHORN 1 TON 4X4 TRUCK WITH THE AISIN TRANSMISSION IN JULY 2013. THE TRUCK WOULD BUCK/JERK . IT WENT BACK TO THE DEALER NUMEROUS TIMES. EACH TIME I WAS TOLD THAT THERE WAS A "SOFTWARE UPDATE," THAT MIGHT FIX THE PROBLEM. AFTER NUMEROUS UPDATES & NO FIX, THE DEALER CONSULTED W/ THE ENGINEERS AT RAM, IN WHICH IT WAS ADVISED FOR THE DEALER TO TRY & REPLACE THE TORQ CONVERTER. THE TORQ CONVERTER DID NOT FIX THE PROBLEM. THE TRUCK WAS NOT SAFE TO DRIVE. I HIRED A LEMON LAW ATTORNEY & CHRYSLER BOUGHT THE TRUCK BACK & GAVE ME A 2014 LARAMIE LONGHORN 3500. ON NOVEMBER 21, 2014 I PICKED UP THE NEW TRUCK. ON NOVEMBER 27TH, 2014 WHILE DRIVING THRU TOWN AT APPROX 40MPH & THE TRUCK STARTED THE SAME BUCKING/JERKING. I TOOK THE TRUCK BACK TO THE LOCAL DEALERSHIP (HATCH MOTOR COMPANY IN SNOWFLAKE, AZ) ON DECEMBER 3, 2014. THE TECH WAS ABLE TO DRIVE THE TRUCK & DUPLICATE THE BUCKING/JERKING. THE SERVICE MANAGER CALLED RAM & WAS ADVISED THIS IS A "NORMAL DRIVING CONDITION." THE TRUCK THEN SAT AT THE DEALER FOR 12 DAYS WHILE THE CHRYSLER REGIONAL REP/MANAGER, [XXX] CAME OUT & DROVE MY TRUCK & WAS ABLE TO DUPLICATE THE BUCKING/JERKING. THE REP ALSO DROVE A 2015 TRUCK ON THE DEALERS LOT ALONG W/ 3 OTHERS & THEY ALL HAVE THE SAME BUCKING/JERKING PROBLEM. SO AT THIS TIME CHRYSLER IS TELLING ME THAT IT IS A "NORMAL DRIVING CONDITION" FOR THEIR TRUCKS TO BUCK/JERK AT SPEEDS LESS THAN APPROX 45MPH OR LESS. THEY CONSIDER 45MPH AN "ABNORMAL DRIVING CONDITION" MAKING THE BUCKING/JERKING A "NORMAL DRIVING CONDITION." I HAVE THIS STATED IN WRITING ON MY SERVICE INVOICE & WOULD BE HAPPY TO PROVIDE THIS TO YOU. WHAT I WANT IS SOME SORT OF RESOLUTION. I'M STUCK WITH A $60K TRUCK THAT I CANT SAFELY DRIVE. ITS NOT SAFE TO HAVE A TRUCK "BUCKING/JERKING" ESPECIALLY WHILE DRIVING THRU TRAFFIC IN WHICH YOU'RE ALWAYS DRIVING LESS THAN 45MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF THE CONTACT SUSTAINED ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS NOT OFFSET. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,285.

DROVE THE TRUCK ABOUT 25 MILES TO WORK THE MORNING OF OCT. 9 2014 PARKED THE TRUCK IN A PARKING SPACE IN FRONT OF THE OFFICE AT ABOUT 7:30 CAME OUT AT APPROX.4:45 GOT IN THE TRUCK TURNED THE KEY ON WAITED FOR THE WAIT TO START IND. NOTICED THE WINDSHIELD WIPERS WERE ON BUT THE SWITCH WAS OFF THEN NOTICED THE MESSAGE CENTER SAID AIR BAG MAT. REQUIRED BUT THEN WENT AWAY VERY QUICKLY THEN WENT TO PUT ON MY SEAT BELT THEN THOUGHT WHAT I SAW WAS SMOKE COMING FROM THE STEERING COLUMN THEN SAW A RED SEAT BELT LITE COME ON IN THE INSTRUMENT CLUSTER THEN THE AIR BAG BLEW OUT IN MY FACE CAUSING BRUISING AND ABRASIONS TO MY FACE AND UPPER BODY AREA STINGING TO MY FACE A CO WORKER TOOK ME TO THE E R WERE I WAS SEEN. *TR

AS I PICKED UP MY NEW 2014 DODGE RAM 3500 6.4 , I NOTICED A RATTLE COMING FROM IN OR UNDER THE DASH BOARD . I ALSO NOTICED MY CRUISE CONTROL WOULD NOT WORK AND TRACTION LIGHT STAYED ON . THE RATTLE ONLY OCCURS WHEN I AM STEPPING ON THE GAS AND GOING OVER ROUGH ROADS , I LET OFF THE GAS AND THE RATTLE STOPS . I TOOK IT TO MY DEALER ( DICK POE DODGE , EL PASO , TX. ) AND THEY FOUND NOTHING WITH THE RATTLE , THEY FIXED THE OTHER ISSUES . THEY HEARD THE RATTLE BUT SAID THEY COULD NOT PIN POINT IT , THEY FELT IT MIGHT BE THE THROTTLE PEDAL IT SELF , BUT DODGE WOULD NOT LET THEM SWAP IT OUT UNLESS THEY WERE 100% SURE THAT WAS THE ISSUE . SO HERE I AM STILL DRIVING WITH THE RATTLE . I DID OFFER TO PAY FOR THE PART AND MY ADVISER SAID HE WOULD NOT ALLOW THAT ONLY CAUSE HE WAS NOT 100% SURE IT WOULD FIX THE ISSUE . UNDERSTAND THE SERVICE DEPT DID ALL THEY COULD TO HELP ME , IT WAS DODGE THAT TIED THEIR HANDS . *TR

TWO ISSUES THAT ARE CAUSED BY THE SAME PROBLEM: 1. WHEN ACCELERATING FROM A STOP THERE IS LIMITED POWER. IF I STEP ON THE THROTTLE HARD, IT SEEMS TO NOT MOVE FOR A SECOND OR TWO, THEN TAKES OFF. 2. WHILE DRIVING IN TRAFFIC THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE. IF I AM ON THE ACCELERATOR TRYING TO BLEND INTO TRAFFIC, THEN HAVE TO TAKE MY FOOT OFF THE ACCELERATOR FOR SOME REASON, THEN TRY TO ACCELERATE, IT DOES NOTHING FOR SEVERAL SECONDS. THIS IS A VERY UNSAFE SITUATION FOR THE OCCUPANTS OF MY VEHICLE AND ANYONE ELSE ON THE ROAD. I WANT IT ADDRESSED BEFORE CAUSING AN ACCIDENT, OR EVEN WORSE DEATH TO SOMEONE. *TR

WHILE UNDER ATTEMPTED HARD ACCELERATION, THE GAS PEDAL BECOMES UNRESPONSIVE FOR SEVERAL MOMENTS. SEVERAL TIMES, THIS ALMOST CAUSED AN ACCIDENT WHILE PERFORMING EVASIVE MANEUVERS TO AVOID GETTING HIT.. *TR

WHEN ATTEMPTING TO CROSS MULTIPLE LANE DIVIDE HIGHWAY WHILE SYNCHRONIZING THE TIMING OF THE CROSSING I HAD TO LET UP AND THEN DEPRESS ACCELERATOR PEDAL AND GOT NO RESPONSE FROM THROTTLE... THE CLASSIC DEAD PEDAL RESPONSE. IT CAN BE AVOIDED BUT SOMEONE UNFAMILIAR WITH THE VEHICLE CAN GET SERIOUSLY HURT/KILLED BY NOT UNDERSTANDING THE DEAD PEDAL LAG AND THOSE SITUATIONS WHERE IT OCCURS... THIS MUST BE FIXED. *TR