2017 RAM 3500 Complaints

The contact owns a 2017 Ram 3500. The contact stated that the ABS warning light would intermittently illuminate on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test confirmed that there was an electrical short between the ABS hydraulic control unit and the electronic module which rendered the ABS defective. The contact was informed that both parts to repair the failure were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.

The vehicle had a sudden acceleration problem and the driver ended up in a big crash. The driver is in the hospital with many injuries. The vehicle was taken to the dealer before, at the beginning of March, because the check engine light was on and the throttle control light on and the truck didn't shift properly and dealer said that he doesn't have a transmission mechanic for about a month. They worked on the recalls and the oil and fuel filters change. Afterwards I took the truck to another shop. They changed the oil at the transmission, but the truck showed the same messages on the cluster almost immediately. I took the truck to another mechanic and they changed the solenoids in the transmission, but in a short time the same messages (Check engine light and throttle control light) came on the cluster. When these light came on the truck didn't shift properly so I spoke with another mechanic about the problem and he programmed me for an appointment on August 4th. This date is too late now, because on July 25th I lost the truck in a terrible accident due to sudden acceleration of the truck and the driver could not stop it. The brakes failed and he tried to slow it down driving it against the concrete curve but he couldn't, the truck kept on speeding then he hit a big tree in order not to crash other cars on the road or the people in the driveway close to the place of the accident.

The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, several ABS related warning lights appeared on the instrument panel with a warning chime coming from the vehicle. Due to the failure, the cruise control failed to operate as needed. The contact continued driving and the warning lights disappeared and the vehicle resumed normal driving function. The dealer was notified of the failure and a diagnostic test revealed a defective ABS control module. The manufacturer had yet to be notified of the failure. The vehicle was repaired by the dealer. The failure mileage was approximately 47,000.

The contact owns a 2017 Ram 3500. The contact stated that while driving 60 MPH, the vehicle experienced the death wobble. The failure occurred on several occasions. The vehicle was taken to the dealer and an independent mechanic for an alignment check; however, the dealer and the independent mechanic could not duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

I made appointment with Ram dealership. The letter said 2 or so hours. The advisor stated, it will take all day because I was a recall and they will not have the diesel mechanic stop working on other vehicles for a recall. Which makes no sense since it's not my fault The truck not safe to drive. In addition, I depend on my truck because I use it for my work - hot shot (delivery). I been waiting at dealership for over 3 hours and they still have not even looked at it. The dealership is not prioritizing my vehicle, although it should since I am a customer after all and this is a recall from the manufacturer. Dealerships should be made aware that a vehicle should be fixed as they come in, not based on whether you are paying or not. This dealership always does this when warranty or recalls and it's frustrating. It's not fair for us to lose this much time because we are not paying. How is it my fault the vehicle is defective? After all it was not caused because of my driving but because it was not manufactured correctly. I like Ram but the dealership need to better understand the customer whether paying or not. This is not fair and is annoying.

The contact owns a 2017 Ram 3500. The contact received a recall notification for NHTSA Campaign Number: 21V398000 (Wheels). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the recall repair. The contact had experienced a failure. VIN tool confirms parts not available.

Driver's seatbelt comes un-latched while driving. Driver's seatbelt does not latch.

Front turn signals, driver side headlight, passenger side fog light all went out at the same time. Tested bulbs and all are good. Message on dash said they were out and yes they were. Checked grounds all good. Found the big plug under fuse box moved it around and lights came back on. Connectors are very lose in the plug we will we need to change harness?

2017 Dodge Ram 3500. Consumer stated they have experienced numerous issues with vehicle from, power steering, electrical and fuel pump issues. THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING A HARD TICKING NOISE IN THE ENGINE. THE LIFTERS NEEDED TO BE REPLACED OR THE ENGINE REPLACED.

MY 2017 RAM 3500 6.7L DUALLY WITH ONLY 18,312 MILES ON IT HAD A TREAD SEPARATION ON A FACTORY NEXEN ROADIAN REAR TIRE. HAD ANOTHER ONE PREVIOUSLY LATE LAST YEAR ON A FACTORY FRONT TIRE AT 14,412 MILES. LUCKILY I DISCOVERED BOTH WITH CUPPING OF THE TIER AND ROAD VIBRATION BEFORE CATASTROPHIC FAILURE. THE FACTORY NEXEN ROADIAN 10 PLY TIRES ON THE RAM TRUCKS ARE CRAP AND DANGEROUS AND I'VE READ MANY OTHER COMPLAINTS ABOUT THESE SAME FACTORY TIRES, SOME WITH CATASTROPHIC RESULTS. RAM SHOULD HAVE RECALLED AND REPLACED THESE TIRES AFTER SEEING ALL THE COMPLAINTS! I USE THIS TRUCK TO PULL A 34 FT HORSE TRAILER WITH $50,000 HORSES, BUT MORE IMPORTANTLY, MY WIFE IS USUALLY OUT ON THE ROAD WITH IT ALONE AND IT COULD BE CATASTROPHIC TO HAVE A FAILURE AT HIGHWAY SPEEDS WITH A HEAVY TRAILER. RAM IS RESPONSIBLE FOR THIS POOR CHOICE OF TIRES.