2013 RAM 3500 Complaints

MY TRUCK IS A LEMON. I'VE HAD OVER TEN RECALLS AND THE PROBLEMS JUST CONTINUE. NOW MY CHECK ENGINE LIGHT IS ON AND THE DEALER TOLD ME MY TURBO ACTUATOR IS NOT COMMUNICATING WITH THE TURBO. THEY WANT TO REPLACE IT AT MY COST OF $3500. MY TRUCK ONLY HAS 80K MILES ON IT. I TOLD THEM THE TURBO AND EVERYTHING STILL WORKS FINE!!!! JUST THE CHECK ENGINE LIGHT IS ON. THEY SAID EVENTUALLY IT WILL GO BAD. THEY SAID I CAN STILL DRIVE IT BUT THAT AT ANY TIME IT COULD GO IN TO LIMP MODE WHERE IT SHUTS DOWN AND ONLY LETS YOU DRIVE 5MPH. THIS SOUNDS DANGEROUS! ESPECIALLY IF I'M PULLING A TRAILER. I ASKED HOW LONG BEFORE IT GOES BAD AND THEY SAY THEY HAVE NO IDEA!!! I DON'T HAVE THE MONEY TO REPLACE A PART THAT STILL WORKS! THIS IS OBVIOUSLY A FAULTY PART THAT SHOULD BE RECALLED. I'VE HAD 10 OR MORE RECALLS WITH THIS VEHICLE ALREADY. INCLUDING A ALTERNATOR THAT CAUGHT FIRE. I HAVE FOUR FRIENDS WITH THIS SAME PROBLEM. PLEASE RECALL THE TURBO ACTUATOR!!!! I NEED YOUR HELP. THIS ISN'T RIGHT AND I HAVE NO ONE TO TURN TO. IT'S DANGEROUS AVDCI HAVE TO KEEP USING THIS TRUCK FOR IMPORTANT WORK. THANK YOU FUR LISTENING. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD INDEPENDENTLY AND THE SERVICE THROTTLE WARNING INDICATOR ILLUMINATED. THE DRIVER MANAGED TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE APPROXIMATELY ONE MILE LATER. WHILE THE VEHICLE WAS IDLING, THE DRIVER WAITED FOR THE FAILURE CODES TO CLEAR BEFORE DRIVING HOME. THE CONTACT CALLED DIEHL CHRYSLER DODGE JEEP RAM OF SALEM (LOCATED AT 400 LEGACY LN, SALEM, OH 44460, (330) 337-3475) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57569312. THE APPROXIMATE FAILURE MILEAGE WAS 52,393. *DT*JB *DT*JB

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 45-50 MPH, THE STEERING WHEEL AND WHEELS WOBBLED. THE CONTACT HAD TO DECELERATE TO 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MEDVED CHRYSLER DODGE JEEP RAM (1520 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.

THE TRUCKS BODY CONTROL MODULE IS FAULTY CAUSING ONLY THE DRIVERS ELECTRIC DOOR LOCKS TO LOCK MAKING THE CHILD SAFETY LOCKS IN OPERABLE. BY DOING ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE TRUCKS AND CAN POSE A MAJOR SAFETY ISSUE FOR CHILDREN IN THE BACK SEATS.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 35 MPH OVER A SPEED BUMP, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE FRONT TRACK BAR WAS FRACTURED. THE DEALER (DON ELLIOTT CHRYSLER DODGE, 1225 N RICHMOND RD, WHARTON, TX) DIAGNOSED THAT THE TRACK BAR WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (LITHIA CHRYSLER JEEP DODGE OF MISSOULA, 5001 GRIZZLY COURT, MISSOULA, MONTANA 59808) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE ISSUE OF THE "DEAD PEDAL" NEEDS TO BE FIXED. THIS HAS LEFT ME STRANDED IN THE MIDDLE OF AN INTERSECTION ON SEVERAL OCCASIONS. THIS HAS LEFT ME ON THE SIDE OF THE ROAD HAULING A 40" FIFTH WHEEL TRAILER AND NOW TODAY AT LUNCH I STOP AT A DRIVE THROUGH AND HAD TO PARK MY TRUCK THERE AS I HAVE A DEAD PEDAL. YOU GIVE IT GAS AND NOTHING HAPPENS. GOOGLE IT, ITS A HUGE ISSUE AND COULD VERY EASILY COST SOMEONE THERE LIFE.

OUR TRUCK HAS STARTED SHAKING VIOLENTLY, SEEMINGLY RANDOMLY, AT FREEWAY SPEEDS (HAS ONLY OCCURRED AT 50+MPH). THE STEERING WHEEL AND THE WHOLE TRUCK BEGINS VIOLENTLY SHAKE AND BECOMES NEARLY UNCONTROLLABLE WHILE DRIVING AT FREEWAY SPEEDS- IT HAPPENS INSTANTANEOUSLY AND WITHOUT WARNING! YOU HAVE TO SLOW DOWN TO LESS THAN 20MPH, OR COMPLETELY STOP AND THEN RESTART AND IT GOES AWAY. THE LAST TIME IS OCCURRED, MARCH 17 2018, I WAS DRIVING AND NEARLY LOST CONTROL OF THE TRUCK WHEN IS STARTED SHAKING, I WAS LUCKY THAT TRAFFIC WAS LIGHT AND NO ONE WAS IN THE LANE TO MY LEFT SO I WAS ABLE TO PULL OVER SAFELY WITHOUT HITTING SOMEONE. IT ALSO DOES NOT HAPPEN EVERY TIME YOU DRIVE IT, SO AS OF RIGHT NOW, IT IS VERY RANDOM, BUT IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 2 MONTHS, AND WE ONLY DRIVE OUR TRUCK 1 OR 2 DAYS A WEEK. WE ARE FEARFUL TO DRIVE OUR TRUCK, AND THERE IS NO KNOWN FIX FOR THIS PROBLEM. WE HAVE NEW TIRES, A RECENT FRONT END ALIGNMENT, AND THE TRUCK IS COMPLETELY STOCK. WE HAD THE VEHICLE EVALUATED BY AN AUTOMOTIVE REPAIR SHOP TODAY, AND THEY COULD FIND NOTHING LOOSE OR BROKEN. I CAN SEND A VIDEO IN OF THIS PROBLEM IF YOU WOULD LIKE. THERE ARE OTHER VIDEOS ALREADY OUT THERE WITH THIS PROBLEM AS WELL.

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE). THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ATTEMPTING TO START THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR IN AND OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (1102 WALTON DRIVE, TEXARKANA, TX 75503) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM WAS CONTAMINATED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.