2013 RAM 3500 Complaints

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 40 AND 65 MPH, THE VEHICLE WOULD VIBRATE RAPIDLY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

WHILE DRIVING AT 65 MPH THE STEERING WHEEL STARTED JERKING BACK AND FORTH, ALMOST WENT OFF HIWAY, TOOK IT TO A DEALER AND THEY REPLACED THE STEERING BOX. HAD EXTENDED WARRANTY BUT DEALER CHARGED ME $1100.00 FOR THE REPAIR, DROVE ABOUT 100 MILES AND SAME PROBLEM ONLY WORSE DID THE DEATH WOOBLE DOING 45 MPH CAN'T EVEN DRIVE IT BACK TO THE DEALER THAT DID REPAIR.

ON HIGHWAY AT 60MPH HIT BUMP STARING TO SHAKE VIOLENTLY SLOWDOWN TO 30 MPG TO STOP IT FROM SHAKEING THIS IS ABOUT THE SIX TIME DEALER SAYS NOTHING WRONGE SOME CALL IT THE DEALTH WOBBLE.

SHAFT ON WATER PUMP SHEARED CAUSING WATER PUMP TO FAIL AND SERPENTINE BELT TO COME OFF. VEHICLE BEING DRIVEN ON FREEWAY AT HIGHWAY SPEEDS. SERPENTINE BELT FAILURE RESULTS IN LOSS OF POWER STEERING AND VACUUM TO POWER BRAKES. THIS IN TURN CAUSES DIFFICULTY IN VEHICLE CONTROL.

ON DEC. 15, 2014 I RECEIVED A RECALL ON MY 2013 DODGE RAM 2500 DIESEL. THE RECALL WAS FOR A INLINE FUEL HEATER THAT MAY CATCH FIRE, IT HAD NO APPARENT FIX, NO PARTS, NO INSTRUCTIONS AND NO TIMELINE AS TO WHEN IT WOULD OR COULD BE FIXED. I CALLED THE DEALERSHIP AND SPOKE TO THE SERVICE MANAGER ABOUT MY CONCERNS, HE TOLD ME THAT IT WAS A REMOTE POSSIBILITY NEXT TO NONE, THAT THE VEHICLE WOULD CATCH FIRE. I ASKED HIM IF I COULD PARK IT INSIDE AND HE SAID YES, AND THAT THE RECALL WAS JUST BEING SENT OUT AS A PRECAUTION. ON THE EVENING OF JAN 28TH 2015 AT APPROXIMATELY 0:920 PM SMOKE DETECTORS ALERTED MY DOG AND HE WOKE ME UP. I WOKE MY WIFE UP YELLING (FIRE) I PANICKED I TOOK IN A DEEP BREATH COVERED MY MOUTH WITH MY FOREARM, OPENED THE PERSONAL ENTRY DOOR AND STEPPED INSIDE THE GARAGE NOT REALIZING HOW BAD IT WAS. THE AMOUNT OF HEAT BEING GENERATED FROM THE DIESEL FUEL AND THE STRUCTURE WAS SO HOT THE BACK DRAFT PULLED THE DOOR OUT OF MY HAND TRAPPING ME IN THE GARAGE AND BECAUSE IT WAS A SCHLAGE COMBINATION STYLE THERE WAS NO TURNING BACK, ALL I COULD SEE WAS COMPLETE BLACK AND RED, RED FLAMES WAS SHOOTING OUT FROM UNDER MY TRUCK. MY NEIGHBOR WAS KICKING ON MY GARAGE DOOR YELLING TO WAKE UP. I PANICKED AGAIN AND HIT THE UP BUTTON ON THE MAIN GARAGE DOOR HOPING TO MAKE A RUN FOR IT, THE GARAGE DOOR WENT UP ABOUT A FOOT AND FELL HARD BECAUSE IT PULLED THE DOOR MOTOR FROM THE MOUNTING BRACKETS. I KNEW THE ONLY WAY OUT WAS THE FRONT DOOR I USED THE SIDE OF THE DODGE AS A GUIDE AND BURNT MY LEFT HAND, MADE IT OUT THE DOOR AND MY NEIGHBOR HANDED ME THE GARDEN HOSE HANGING ON THE FENCE. ALL FIRE REPORTS INDICATE THE FIRE STARTED UNDER THE HOOD OF THE DODGE, THE FIRE INVESTIGATOR FROM CHRYSLER SAID IN FRONT OF LARAMIE COUNTY ARSON INVESTIGATORS THAT IT ORIGINATED AT THE FUEL HEATER. STATE FARM MAY HAVE SETTLED WITH DODGE. PLEASE READ ATTACHMENT.

INTEGRATED TRAILER BRAKE CONTROL MODULE FAILS TO PROVIDE ADEQUATE VOLTAGE/AMP TO SAFELY STOP HEAVY TRAILERS. TRAILER WIRING ISSUES CAN BE RULED OUT, AS BRAKES OPERATE CORRECTLY IF TRAILER HOOKED TO ANOTHER VEHICLE. PROBLEM AFFECTS MANY VEHICLES AND OWNERS AS DOCUMENTED AT: HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1730945-2013-INTEGRATED-TRAILER-BRAKE-CONTROL-PROBLEM.HTML AND ALSO AT HTTP://WWW.RAMFORUM.COM/F119/BRAKE_CONTROLLER-71708/

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE VIOLENTLY AND THE CONTACT LOST STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND MANEUVERED TO SIDE OF THE ROAD FOR A FEW MOMENTS. THE ENGINE WAS NOT TURNED OFF AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,500. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT THE FRAME HAD A SPRING MOUNT THAT WAS NOT WELDED PROPERLY AND CAUSED THE SPRING MOUNT TO BECOME LOOSE AND SEPARATE FROM THE FRAME. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 16 MPH, THE STEERING WHEEL LOCKED TEMPORARILY. THE DEALER DIAGNOSED THAT THE STEERING COLUMN BOX WAS FRACTURED AND THE TOWER SHOCK ASSEMBLY FRACTURED AND DAMAGED THE STEERING BOX. THE DEALER REPAIRED THE BOX, BUT NOT THE TOWER BRACKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEF FLUID INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS REPAIRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.