2014 RAM 3500 Complaints

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT UNKNOWN SPEEDS IN THE DRIVE GEAR, THE GEAR SHIFTER SWITCHED INTO NEUTRAL WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT WORKED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (K & M DODGE RAM, 4100 PLAINFIELD AVE NE, GRAND RAPIDS, MI 49525, 616-363-7520) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 284,000.

OUR 2014 DODGE RAM 3500 HAS ABOUT 45000 MILES ON IT. ABOUT 3-4 WEEKS AGO WE NOTICED A CLICKY/POPPY SOUND COMING FROM THE FRONT END. WE PARKED THE VEHICLE AND CALLED THE DEALERSHIP TO GET IT IN. THE APPOINTMENT WE HAD WAS FOR AUGUST 15TH. YOU COULD HAVE KNOCKED US OVER WITH A FEATHER WHEN WE GOT A CALL FROM THEM TELLING US THE FRAME WAS CRACKED AND WE HAD TO HAVE HIT SOMETHING VERY HARD TO DO THIS. I CAN TELL YOU THE ONLY POSSIBLE THING WE CAN THINK OF IS A BAD POTHOLE THAT WAS HIT AT LIKE 10MPH AND EVEN THAT I FIND FAR FETCHED TO HAVE CAUSED A CRACKED FRAME. THIS IS SUPPOSE TO BE A HEAVY DUTY TRUCK AND TO BE TOLD IT HAS A CRACKED FRAME AND WE CAN'T PINPOINT THE EVENT THAT CAUSED IT. WE PURCHASED THIS TRUCK NEW SO WE ARE THE ONLY OWNERS, ANY IMPROVEMENTS TO THE TRUCK WERE DONE AT THIS DEALERSHIP. THE BODY SHOP AT THE DEALERSHIP IS TELLING US THAT LIFTS AND DODGES DO NOT MIX YET I DO NOT RECALL EVER SEEING ANY WARNINGS OR BEING TOLD THIS. I AM VERY CONCERNED THAT A HEAVY DUTY TRUCK COULD HAVE THIS TYPE OF DAMAGE AND WE HAVE TO REALLY THINK HARD OF SOME EVENT THAT COULD HAVE CAUSED THIS. AGAIN, WE DO NOT HAVE AN EXACT DATE BECAUSE WHEN THE NOISE STARTED THERE WAS NOT A SIGNIFICANT EVENT AT THAT TIME. NOISE STARTED AROUND THE 26TH OF JULY. *DT*JB

VIBRATION THAT STARTS AT 68 TO 73 MPH. REPLACED ALL TIRES-HAD BALANCED 3 TIMES-SWAPPED WHEELS AROUND. STILL A VIBRATION IN THE REAR OF TRUCK.CHECKED REAR SPRINGS , DRIVE SHAFT SEEM OK. THIS TRUCK HAS HAD A VIBRATION SINCE I BOUGHT IT, 4 YEARS OLD WITH 112,000 MILES I THOUGHT IT WAS JUST THE MIX MATCHED TIRES THAT WERE ON THE TRUCK.

ON JULY 27, 2018, THE ENGINE LIGHT AND MESSAGE APPEARED DURING A TRIP BACK FROM FREDERICKSBURG, VA, STATING 'SERVICE DEF SYSTEM. SEE DEALER'. WE STOPPED AT THE NEAREST AUTOZONE TO USE THE CODE READER. CODES P202E AND P207F APPEARED. THE NEXT DAY JULY 28, 2018 WHILE DRIVING, THE VEHICLE DISPLAYED A NEW MESSAGE. '5 MPH MAX SPEED IN 140 MI SERVICE DEF SYSTEM SEE DEALER'.

AT 65 MPH OR MORE, WHEN ANY DEVIATION IN ROAD OCCURS TRUCK WILL BOUNCE ALL OVER ROAD AND WILL BE UNABLE TO CONTROL UNTIL SPEED IS LOWERED TO 35 MPH . DEATH WOBBLE. THIS HAS HAPPENED SEVERAL TIMES.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OREGON 97701) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LARGEST AND MOST COSTLY HAS BEEN THE "DEATH WOBBLE", HAVE TO HAVE AN ALIGNMENT EVERY 3 MONTHS, HAD TO ADD A STABILIZER BAR TO SOMEWHAT CONTROL THE SITUATION BUT NOT FIXED IT, THIS HAS BEEN GOING ON SINCE 2016, HAPPENS IF VEHICLE HITS ANY KIND OF BUMP OR RUT AT MORE THAN 10MPH, ALSO HAVING ISSUES WITH WARNINGS TO HAVE THINGS SERVICED AND INSTRUMENT SCREEN CONTROLLING ITSELF OR NOT COMING ON, WHILE RUNNING OR IN MOTION FOR ALL OF THESE, HAS HAD MULTIPLE RECALLS,

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TATE BRANCH DODGE CHRYSLER JEEP RAM, 4123 N LOVINGTON HWY, HOBBS, NM 88240) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

KEY OCCASIONALLY WILL NOT BE RELEASED WHEN AUTO TRANSMISSION COLUMN SHIFT IS PLACED IN PARK AND ENGINE IS TURNED OFF

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (RED RIVER DODGE CHRYSLER JEEP, 1060 HEBER SPRING RD, HEBER SPRINGS, AR 72543) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.