2024 RAM 3500 Complaints

The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it. The dealership has no explanation of why its going out so fast. I know I'm not the only one having this problem. There are thousands of people saying they are having the same issues. It was out of alignment from the factory. Pretty much all of them are. Something needs to be done about this. I put today's date but the first time I took it in was less than a year and 20000 miles ago.

Loss of various systems while towing 14,000# trailer in hilly terrain. Loss of trailer brakes caused diminished control on the vehicle. * 4WD System Temporarily Unavailable * Service Antilock Brake System * Service Electronic Stability Control * Service Trailer Brake System The issue was previously repaired 3x. The problem originally happened 3x on the same road in the same spot. Right turn off a road, then going up hill. The first 2x lasting less than 10 miles. The 3rd, approximately 6,000 miles. This time (4th) it happened while towing 14,000# trailer. Made a left turn, then proceeded up a hill. Scanned the truck and got code C0037-2F. "Left Rear Wheel Speed Sensor Signal Erratic". Possibly issue with body / chassis / suspension flex or internal axle component being loose. The sensor was already replaced 2x, along with other components under warranty.

The contact owns a 2024 Ram 3500 equipped with Weigh Safe Trailer Heavy Duty Transfer Hitch Model, Serial Number: (Unknown), also known as the Heavy-Duty Weight Distribution Hitch, True Tow Distribution Hitch Heavy Weight. The contact stated that while driving approximately 40 MPH, an aluminum pin sheared off, causing the trailer hitch to disconnect from the vehicle. The contact became aware that the trailer was slightly drifting towards the right. The contact released the accelerator pedal, and the trailer slightly lowered and was dragging on the pavement. The contact stopped the vehicle, activated the hazard lights, and reconnected the trailer with a spare trailer hitch. The contact emailed the manufacturer to report the failure and provided photos of the damage. The manufacturer advised the contact to go to the website to file a warranty claim; however, the contact was unable to complete the warranty claim. The failure mileage was unavailable.

PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.

I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks exist on the tire). This cracking is consistent and present on all four of the tires. The cracks continue to open up and are to the point that I am afraid to drive the truck. I have been to both the selling dealer and 2 separate Firestone Corporate Sponsored Tire stores for inspections. Everyone seems to agree that this should not happen, but no one wants to take responsibility for the warranty to correct this concern. The selling dealer indicates that they are not responsible for the tire warranty and the Firestone Stores and a district represent have communicated to me that, even though that I purchased the truck brand new, I am not the original purchaser of the tires and therefore they are not covered under warranty. Obviously, a finger pointing exercise and choice by each manufacture to place my safety at risk. I have no choice except to purchase new tires so that I can continue to operate my truck safely. I have pictures of the concerns, and the tires will be available for inspection if requested.

when towing the rear end bounce you in on coming lanes! I saw oil on shock took to dealer they fought me on replacing it then they said they will replace 1 and want to send me down the road 1/2 fixed ! No dealer will replace 1 always in pairs because it will cause un even braking and safety issues ! This was at Auburn jeep [XXX] ! If they do this type of work jeperdizing peoples safety they should have there licence pulled INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase, the mileage was 29,000. It was later discovered that the mileage was 96,000 upon scanning the vehicle.

Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449. It was later discovered that the mileage was 169,301 upon scanning the vehicle.

The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.

This complaint involves a 2024 Ram 3500 with an unresolved electrical system issue associated with the rear backup camera and related wiring. The vehicle initially presented with a malfunctioning backup camera, including unclear or distorted image quality, which affects rear visibility and safe operation while reversing. The vehicle was taken to authorized dealerships for repair on multiple occasions. During the course of these repair attempts, the wiring associated with the system was damaged, resulting in an ongoing electrical system issue that has not been resolved. The vehicle has now been out of service for approximately 71 days. Most recently, the authorized dealership confirmed that the required parts to complete the repair are unavailable, there is no estimated timeline for parts availability, and the repair cannot be completed at this time. As a result, there is currently no repair plan in place. This situation raises safety concerns due to the loss of a critical safety feature (rear visibility via the backup camera) and the presence of unresolved electrical system damage. Damaged or compromised wiring may create the potential for electrical malfunction, system instability, or other hazards if the vehicle were to be operated. The inability to repair the vehicle, combined with the lack of available parts and absence of any repair timeline, raises concerns about the overall safety and reliability of the vehicle. The vehicle remains at the dealership and is available for inspection.