2015 RAM PROMASTER Complaints

MAY 22, 16 2015 RAM PROMASTER, DELIVERED APR 1, 2015 39,049 MILES THE DASH LOW TIRE PRESSURE MONITOR ILLUMINATED WHILE TRAVELING AT 65 MPH ON A LIMITED ACCESS HIGHWAY AND WITH APPROXIMATELY 750 LBS. OF CARGO AND NO TRAILER, THE VEHICLE WAS IMMEDIATELY BROUGHT TO A STOP ON THE SHOULDER AND INSPECTION SHOWED THAT THE VALVE STEM HARDWARE HAD FALLEN OFF THE RIGHT FRONT WHEEL, WHICH ALLOWED THE TIRE TO VERY QUICKLY GO FLAT. THE OTHER 3 VALVE STEM RETAINER NUTS WERE FOUND TO BE NEARLY "FINGER TIGHT". IN ADDITION, THE SPARE TIRE LOWERING MECHANISM FAILED TO OPERATE AND HAD TO BE "CUT OFF" WITH A HACKSAW.

DUST AND ROAD DIRT BEING SUCKED INTO CARGO AREA AND CIRCULATED THROUGHOUT CAB. DUST IS GETTING RECYCLED BY THE AIR CONDITIONING SYSTEM. THIS IS CAUSING RESPIRATORY PROBLEMS FOR OCCUPANTS AND VISIBILITY ISSUES ON INSTRUMENTATION.

VEHICLE WAS DELIVERED WITH SPEEDOMETER / INSTRUMENT CLUSTER THAT PROVIDES ERRATIC INFORMATION. DISPLAY GIVES INCORRECT WARNINGS. DIFFERENT FUNCTIONS CANNOT BE SET. AWAITING NEW SPEEDOMETER CLUSTER WITH CURRENT MILEAGE PROGRAMED ON THE ODOMETER FOR 82 DAYS. VEHICLE MUST REMAIN AT DEALER AS NEW CLUSTER IS PROGRAMMED WITH THE MILEAGE PRIOR TO SHIPPING TO DEALERSHIP FOR INSTALLATION.

OVER 30 TIMES IN THE FIRST 5,000 MILES OF DRIVING, THE LOW TIRE INDICATOR LIGHT CAME ON WHILE DRIVING. EACH TIME THE TIRE PRESSURE CHECKED OK. TOOK TO DEALER WHO SAID THERE WAS A BAD TIRE SENSOR AND HE REPLACED IT. SINCE THEN INDICATOR LIGHT DOES NOT GO ON EVEN WHEN THE TIRE PRESSURE IS LOW. COULD THIS BE RELATED TO THE DOCUMENTED ELECTRICAL ISSUE? I CONSIDER THIS A SAFETY ISSUE.

2015 RAM PROMASTER CITY CURRENTLY HAS 715 MILES ON THE ODOMETER. WE HAVE OWNED THIS VEHICLE FOR 3 MONTHS, AND PURCHASED IT NEW. THE PROBLEM I'M ABOUT TO DESCRIBE HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS IN THE LAST 3 MONTHS. WHILE VEHICLE IS IN MOTION, (HAS OCCURRED BETWEEN 25 MPH AND 75 MPH) THE TRANSMISSION CLUNKS LOUDLY, AND IS MET WITH A SUDDEN LOSS OF ENGINE POWER. EACH OCCURRENCE FORCED US TO PULL VEHICLE TO SIDE OF ROAD, (3 OCCURRENCES ON CITY STREETS, 1 OCCURRENCE ON FREEWAY) TURN THE ENGINE/IGNITION OFF, AND START ENGINE AGAIN. ONCE ENGINE WAS RESTARTED, VEHICLE ALLOWED US TO DRIVE IN WHAT THE DEALER HAS DUBBED "LIMP-IN MODE" WHERE VEHICLE ALLOWS ITSELF TO BE DRIVEN AT 25-30MPH, AND WILL NOT SHIFT GEARS. EACH TRIP TO THE DEALER REVEALED DIFFERENT ODM SERVICE CODES. EACH TIME DEALER RETURNS VEHICLE TO US, CLAIMING THEY HAVE FIXED THE ISSUE, THE ISSUE INEVITABLY OCCURS AGAIN. DEALER HAS CLAIMED TO HAVE REPAIRED 3 DIFFERENT MODULES, NONE OF WHICH HAVE SOLVED THE PROBLEM. STILL AWAITING REPAIR FOR THIS FOURTH OCCURRENCE.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,654. THE VIN WAS NOT PROVIDED.

TAKATA RECALL: WHILE I WAS DRIVING 70 MPH ON THE FREEWAY, THE CAR SUDDENLY STARTED SHAKING AND IN THE MATTER OF FEW SECONDS THE CAR IMMEDIATELY STOPPED IN THE MIDDLE OF THE FREEWAY. I TRIED TO MOVE OVER TO THE SIDE OF THE FREEWAY SLOWLY, TO A SAFE PLACE, WAS DIFFICULT, BECAUSE AFTER I MOVED THE CAR TO THE SIDE OF THE ROAD, I LOOKED AT THE WHEELS AND IT STARTED MAKING A METAL AGAINST METAL NOISE, LIKE BRAKES ON A TRAIN. AFTER I CALLED THE TOWING, THEY TOOK ME TO THE DEALER, IN CARSON CITY, NEVADA. AFTER TWO DAYS THE DEALER CALLED ME BACK AND TOLD ME I WAS DRIVING ON A TURNED ON EMERGENCY BRAKE. HOW IS IT POSSIBLE TO BE DRIVING 70 MPH ON FREEWAY WITH AN EMERGENCY BRAKE ON. I CERTAINLY THINK THIS IS A FACTOR PROBLEM, THAT NEEDS TO BE ADDRESSED RIGHT NOW. I ALSO READ ON MANY DIFFERENT FORUMS AND THE DODGE RAM PROMASTER 2015 HAS THIS TYPE OF PROBLEM. TO BE HONEST I AM SCARED TO DRIVE THIS TYPE OF VEHICLE. PLEASE LOOK INTO THIS AS SOON AS POSSIBLE BECAUSE THIS VEHICLE IS NOT SAFE FOR THE ROAD.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD SCRUBBING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50.