2022 RAM PROMASTER Complaints

While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to repair was $5200. The dealership we use is Diehl Automotive. 6181 Steubenville Pike, McKees Rocks, PA 15136. They told me this is the 12th van they've had this happen to. They told me to report this incident since it is a safety hazard and the vehicle is only 4 years old.

VIN: [XXX] Recall data refreshed on Apr 18,2026 1Unrepaired Recalls associated with this VIN Oct 23,2025 Manufacturer Recall Number67C NHTSA Recall Number25V-720 Recall StatusRecall Incomplete, remedy not yet available Summary 4-13-2026 Is someone going to have to die because this vehicle is still on the road with a recall that could start a fire in the engine compartment that no one knows what causes it except that it has something to do with the radiator fans. This is a very serious situation. No one should be able to drive a vehicle with this kind of problem. This recall was issued several months ago, I think from October 2025. This van has a camper made in it by Thor Twist and sold by Camping World in Arkansas. We bought it to travel around the country we retire. What a nightmare. We have a granddaughter who lives with us and goes camping with us most of the time. We also have a handicapped daughter who also travels with us sometimes. She has never been able to walk. What if the van catches on fire while she is with us? My wife and I are in our mid [XXX] . We have been losing sleep thinking about this The people we bought it from said it’s not their responsibility, same as Thor Twist. They say it’s a chassis problem and we need to call Chrysler Corporation. I called the Chrysler Corporation the Dodge dealership near our location. Recall notice states “The remedy for this condition is not currently available. We can’t plan any vacation time due to this recall. We now have nightmares about traveling anywhere in this van. We paid over $100,000 for this van and cannot use it. We are requesting that we return the van and get all our money back. We have had nothing but problems with this van and worry about making any trips in it in the future. We have had it in the shop 4 times for recalls and several other times for malfunctioning issues. We were unable to use the van for weeks at a time. Let us return it please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailable", and “Service ESC" were displayed. The contact diagnosed the vehicle and determined that water was inside the main steering connector, causing the power steering failure. The owner was informed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Action Number: PE26002 (STEERING, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 68,974.

The contact owns a 2022 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My vehicle is subject to Safety Recall 67C for an engine-compartment fire risk involving the cooling fan module and inadequate fuse protection. I contacted an authorized Ram dealership and Stellantis corporate. Both confirmed that the recall is open and that no repair remedy is currently available. Stellantis has confirmed in writing (Case #95056397) that there is no interim safety solution available for affected owners while this recall remains unresolved. This vehicle is my primary residence. Stellantis has offered rental reimbursement, but this does not provide a safe or realistic interim solution for a vehicle that functions as both transportation and housing. The manufacturer has acknowledged a fire risk but has provided no interim safety guidance or accommodation for owners who cannot reasonably stop using the vehicle while awaiting a remedy. I am reporting this as a safety concern due to the lack of a remedy and the absence of interim safety guidance for affected owners. Stellantis has issued a stop-sale on affected vehicles, confirming the seriousness of the defect, while existing owners remain without a viable safety alternative.

Less than a half mile into my work day the van started flashing all warning lights ( Hill assist, power steering, service engine, abs ETC.) I was on a busy road and was attempting to pull off to safety But the van turned off. Was able to jump it after 2 attempts and get it to the dealer 1 mile away, without any other lights coming back on aside from CEL. Dealer informed me I have 2 Corroded wiring harnesses, bad rack & Pinion and alternator is at 7%.... From what I've heard, this is a problem that could have been prevented by the manufacturers.. I also had a Transmission replacement at 30k miles and full Engine replacement at 55k miles. Currently at 80k Miles... This is Unacceptable for a Commercial fleet vehicle.

On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes the engine was producing gray smoke followed by fire. The car went up in flames in less than 10 minutes. The fire spread to the attic and burned most of the house. I read recently that according to NHTSA, 292,000 ProMaster vans built between 2018 and 2026 are recalled due to a potential fire hazard linked to the cooling fan module. The ProMaster City has not been included in this recall. This seems like a mistake.

My vehicle started to have an extremely aggressive shaking steering wheel when trying to turn into a parking lot leaving me stuck in the road for 10minutes not being able to turn without it jerking aggressively. Turns out its a common issue and caused by faulty plugs under vehicle going to the power steering motor that let water in and corrode the plugs/wiring. Dealer suggested I replace 2 wiring harnesses and motor.

Sudden failure of the power steering system. Vehicle became very difficult to steer, lucky no other cars or pedestrians were in the area. Per the dealer water entered the wiring harness and entered the power steering module causing it to fail. When the power steering failed, warning messages began appearing on the dash, which included "hill assist needs service", "ECS needs service", "FWC system needs service" and "Engine needs service".