RENAULT Complaints

DEAR SIR/MADAM RENAULT DUSTER NEW CAR. SINCE LAST ONE YEAR VERY BAD SERVICE FROM RENAULT AFTER SALES IN RIYADH (SAUDI ARABIA) WORKSHOP FOR THE FOLLOWING PROBLEMS AS FOLLOWS. (THESE PROBLEMS SINCE BEGINNING TILL NOW AND I VISITED SEVERAL TIME TO WORKSHOP) 1. WARMER HEATER PROBLEM 2. BREAK JERK 3. AIR LEAK LAST VISIT THERE WAS BIG MEETING IN RENAULT SHOWROOM FOR THIS ISSUE AS I TOLERATED TOO MUCH EVEN THEY AGREED IF PROBLEM OCCURS AGAIN WE WILL SURRENDER CAR AND GET BACK OUR MONEY BECAUSE SAME THING WE INFORMED TO MINISTRY OF COMMERCE AND MEDIA. THIS WE WILL GET HELP FROM MINISTRY AND MEDIA TO PUBLISH TO AWARE OF PUBLIC KNOWLEDGE CC. MINISTRY OF COMMERCE CC. SABQ NEWS PAPER CC. OTHER MEDIA SOURCE NOTE: AFTER SALES MANAGER - [XXX] - GM, JUST IGNORING CUSTOMER COMPLAINT TILL WARRANTY FINISH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DEFECTIVE FUEL TANK.*MR THE VEHICLE LEAKED GAS FROM THE FUEL TANK EVEN THOUGH THERE WAS NO EVIDENCE OF RUST OR DAMAGE. THE DEALER SUGGESTED THE FUEL TANK WAS POOR MANUFACTURING. THE CONSUMER REQUESTED A REFUND FOR THE REPLACEMENT TANK. *JB

THE IGNITION SWITCH WAS IMPROPERLY MOUNTED CAUSING THE IGNITION FEED WIRE SWITCH TO TWIST FROM THE MOTION OF THE STEERING WHEEL, AS A RESULT THE WIRE GRADUALLY RUBBED BARE ON THE STEERING COLUMN AND SHORTED OUT CAUSING A SUDDEN LOSS OF POWER WHILE THE CONSUMER WAS DRIVING. NLM

TIRE FAILED WHILE DRIVING AT 55MP. I PURCHASED THE TIRES ON 9/07/99 WITH 120,000 MILES ON THE ODOMETER. THE FAILURE OCCURRED AT 127,800 MILES. I RETURNED THE TIRE TO SEARS AUTOMOTIVE IN SPRINGFIELD, OHIO ON 12-29-00. THE MANGAGER OF THE STORE, MR. DAVID SEXTON STATED THAT THE FAILURE WAS CAUSED BY A "ROAD HAZARD." I WANTED TO MAKE SURE THAT THE FAILURE WAS NOT A DEFECT. HE SAID A DEFECT WOULD SHOW DURING THE FIRST THOUSAND MILES OF DRIVING. I DISAGREED. I WANT TO MAKE SURE THAT THE TIRES ARE NOT DEFECTIVE. WITH ALL THE PROBLEMS SURROUNDING FIRESTONE I AM LEARY. COUPLED TO THIS SEARS PAST REPUTATION WITH THIER AUTOMOTIVE DIVISION MAKES ME EVEN MORE LEARY. I HAVE ATTEMPTED TO CONTACT THE DISTRICT MANAGER AND HAVE LEFT MESSAGES WITH SEARS CONSUMER SERVICE DIVISION. I DID HAVE THE TIRE REPLACED ON 12-29-00 AT A DIFFERENT TIRE STORE. I DID SAVE THE TIRE FOR INSPECTION IF NEED. I AM NOT CERTAIN THAT IT IS A DEFECT BUT WANT TO RULE OUT THAT POSSIBILTIY. HAVE THEIR BEEN ANY OTHER REPORTS ON THIS SAME TIRE OR SEARS. *AK (TIRESIZE: P15580R13)( DOT NUMBER: TIRE SIZE: P15580R13 )

BELT BUCKLE ON BOTH DRIVER'S AND PASSENGER'S SIDE CRACKED. THE BUCKLE BROKE WHILE ATTEMPTING TO BUCKLE UP.*AK

DRIVER SEAT BROKE AWAY AT THE FRAME, LOOSE, DEALER WELD THE SEAT FRAME BACK, KNOW SAME PROBLE IN DIFFERENT LOCATION. *AK

THE DRIVERS SEATBELT BUCKLE HAS CRACKED AND NO LONGER OPERATES. PLEASE DESCRIBE. TT

INVOLVED IN RECALL NO 92V051000, HEATER CORE WAS REPLACED BUT STILL HAVING A PROBLEM WITH STEAM COMING FROM A/C HEATER VENTS. TT

INVOLVED IN RECALL FOR COOLING SYSTEM/HEATER CORE, RECALL NO 88V087000/541 RECEIVED ON 4/95, HAS NOT HAD REPAIRS DONE, DEALER IS NOT WILLING TO SET AN APPT.

DEFECTIVE HEATER CORE FAILED, CAUSING HOT ENGINE LIQUIDS TO LEAK OUT ONTO DRIVER'S LEGS, RESULTING IN INJURY. (ATTORNEY FOR CLIENT) *SKD