ROLLS-ROYCE Complaints

The contact owns a 1987 Rolls Royce Silver Spur. The contact stated while driving approximately 35 MPH, he depressed the brake pedal and the vehicle would not slow. The contact stated that the brake pedal had to be pumped several times to the floorboard to stop the vehicle. The contact used the gear shift lever to down shift to slow the vehicle. The contact drove the vehicle back to his residence. The contact stated that the mineral oil level and brake system #1 and #2 warning lights were illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact added mineral oil to the brake reservoirs. The manufacturer had been informed of the failure. The failure mileage was 144,000.

The contact owns a 1986 Rolls Royce Silver Spur. The contact stated while driving approximately 35 MPH, he depressed the brake pedal the vehicle would not slow. The contact stated that the brake pedal had to be pumped several times to the floorboard to stop the vehicle. The contact drove the vehicle back to his residence. The contact stated that the mineral oil level and brake system 1 and 2 warning lights were illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact had added 0W20 oil in both brake reservoirs. The manufacturer had been informed of the failure. The failure mileage was 13,010.

2014 I PURCHASED THE VEHICLE FROM PAUL MILLER ROLLS ROYCE IN NEW JERSEY. 2016 THE RIGHT PASSENGER WINDOW FRACTURED ON ITS OWN. NOT CAUSED BY IMPACT. PAUL MILLER REPLACED WINDOW UNDER WARRANTY. 2017 THE RIGHT PASSENGER WINDOW FRACTURED AGAIN ON ITS OWN. NOT CAUSED BY IMPACT. PAUL MILLER REPLACED THE WINDOW UNDER WARRANTY. 2019 I MOVED TO MIAMI BEACH, FL WITH THE VEHICLE. 2021 THE RIGHT PASSENGER WINDOW FRACTURED AGAIN ON ITS OWN. NOT CAUSED BY IMPACT. I BROUGHT THE CAR TO BRAMAN MIAMI ROLLS ROYCE. THEY DECLINED TO REPLACE THE WINDOW UNDER WARRANTY. RICKY WILDNER FROM BRAMAN STATED THAT THE LOCAL ROLLS ROYCE REPRESENTATIVE OFFERED A DISCOUNTED PRICE OF $5500 TO REPLACE THE WINDOW. HE FURTHER STATED THAT THE FRACTURE MAY HAVE BEEN CAUSED BY STORAGE IN FLORIDA HEAT. MATTHEW BOYER FROM BRAMAN STATED THAT HE FORMERLY WORKED FOR ROLL ROYCE MOTOR CAR AND THIS PROBLEM HAS NEVER OCCURED IN THIS MODEL. REPLACING THE WINDOW WITHOUT ADDRESSING THE CAUSE OF THE PROBLEM IS FUTILE. CONSIDERING THAT THE SAME WINDOW HAS BROKEN IN THE IDENTICAL MANNER 3 TIMES WITH NO IMPACT, EVEN IF I PAY TO REPLACE THE WINDOW, IT WILL LIKELY FRACTURE IN THE SAME MANNER AGAIN. I BELIEVE THAT IT IS LIKELY THAT THE DEFECT THAT CAUSED THE WINDOW TO FRACTURE IN SAME MANNER 3 TIMES IS A SIGNIFICANT SAFETY HAZARD. IT IS LIKELY THAT MY CONTINUING TO DRIVE THE VEHICLE DAILY WITH THE FRACTURED WINDOW IS A SIGNIFICANT SAFETY HAZARD.

BECAUSE OF A RUBBER HOSE THAT FEEDS ON THE BOTTOM OF THE FUEL TANK BEHIND BACK SEAT, (VERY POOR DESIGN) HOSE BEGAN LEAKING 24 GALLONS OF GAS WHILE PARKED INSIDE OF GARAGE WHICH IS INSIDE OF MY HOUSE AND NEARLY BURNED MY HOUSE DOWN. FIRE DEPARTMENT CAME TO TRY AND MAKE SURE IT DIDN'T IGNITE-INVESTIGATED AND THEY COULD NOT BELIEVE THE DESIGN OF IT.

THE BACKUP CAMERA SYSTEM DOES NOT COME ON WHEN THE CAR IS SHIFTED INTO REVERSE OR WHEN THE CAR IS MOVING IN REVERSE CREATING A SAFETY HAZARD AND BREACHING COMPLIANCE RULE FMVSS 111 (SPECIFICALLY SECTION 5.5.6 OF FMVSS, WHICH PERTAINS TO REAR VISIBILITY). THERE IS AN ACTIVE MASSIVE RECALL ALREADY INITIATED FOR MODEL YEARS 2018 THROUGH 2020 BUT IN LIGHT OF THE SAME EXACT ISSUE EXISTING IN MY 2016 ROLLS-ROYCE WRAITH, I ASK THAT YOU CONSIDER EXPANDING THE RECALL TO INCLUDE 2016 ROLLS-ROYCE WRAITH MODELS AS THE SAFETY HAZARD IS PRESENT AS WELL. SMALL CHILDREN COULD BE HIT WHILE GOING IN REVERSE IF THE REARVIEW BACKUP CAMERA IS MALFUNCTIONING.

THE BACKUP CAMERA SYSTEM DOES NOT COME ON WHEN THE CAR IS SHIFTED INTO REVERSE OR WHEN THE CAR IS MOVING IN REVERSE CREATING A SAFETY HAZARD AND BREACHING COMPLIANCE RULE FMVSS 111 (SPECIFICALLY SECTION 5.5.6 OF FMVSS, WHICH PERTAINS TO REAR VISIBILITY). THERE IS A MASSIVE RECALL ALREADY IN PLACE FOR MODEL YEARS 2018 THROUGH 2020 BUT IN LIGHT OF THIS ISSUE EXISTING IN ROLLS ROYCE WRAITH 2016 MODELS, IT IS CLEAR THAT EARLIER MODEL YEARS SHOULD BE INCLUDED IN THE MASSIVE RECALL. *TR

TL* THE CONTACT OWNS A 2011 ROLLS-ROYCE GHOST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PAUL MILLER ROLLS-ROYCE, 250 US-46 U.S. 46, PARSIPPANY, NJ 07054, (973) 575-7751) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED. *TR

THE HOOD WARNING LIGHT KEEPS SAYING HOOD IS OPEN PULL OVER. WHEN STOPPED ALARM KEEPS GOING OFF. *TR

TL* THE CONTACT OWNS A 1998 ROLL ROYCE SILVER SPUR; LONG WHEEL BASE. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT FROM PARK (FIVE INCIDENTS) OR DRIVE (THREE INCIDENTS). THE VEHICLE WAS TAKEN TO TWO DIFFERENT LOCAL MECHANICS, WHERE FUSES, ACTUATOR RELAYS AND OTHER ASSOCIATED COMPONENTS WERE REPLACED FOR A TOTAL OF EIGHT INCIDENTS. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR A SECOND OPINION WHERE IT WAS DIAGNOSED THAT THE ACTUATOR RELAY PLUS A LOOSE WIRE IN THE TRANSMISSION WERE PIECED TOGETHER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,589 AND THE CURRENT MILEAGE WAS 60,500. UPDATED 01/04/12 *BF ACCORDING TO THE INVOICE, WHEN MOVING THE GEAR SELECTOR FROM DRIVE TO PARK, OR PARK TO DRIVE, THE POSITION LETTER WOULD NOT ILLUMINATE. UPDATED 01/27/12 *BF THE CONSUMER STATED IT WAS HIS UNDERSTANDING THAT THE WIRES IN THE TRANSMISSION TUBING WERE TOO SHORT AND UNDER CONSTANT WEAR, WHICH CAUSED THE WIRER TO SEPARATE. UPDATED 02/01/12 STATUS UPDATE 02/23/12

TL*THE CONTACT OWNS A 2009 ROLLS ROYCE PHANTOM COUPE. THE CONTACT STATED THAT WHEN HE ADDED FUEL THE NOZZLE BECAME STUCK IN THE TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REDUCED THE SIZE OF THE FILLER HOLE SO THAT THE NOZZLE WOULD NOT GET STUCK. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE FAILURE. ROLLS ROYCE WAS CONTACTED AND STATED THAT THEY HAD NO KNOWLEDGE ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 9,970 AND THE CURRENT MILEAGE WAS 10,627.